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Last modified by Admin User on 2026/05/23 17:40
From version 11.8
edited by Admin User
on 2026/05/23 16:34
Change comment: Updated the relative links.
To version 9.1
edited by steven@one-count_com
on 2018/07/10 17:44
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1 -User Operations - Managing Your Data
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1 -XWiki.admin
1 +XWiki.steven@one-count_com
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5 5  
6 6  {{id name="Start ScreenSteps Content"/}}
7 -This lesson describes how to use the Bulk Operation tool in the USER OPERATIONS module to merge duplicate user records. Performing a batch merge will merge duplicate records into one selected record.
7 + This lesson describes how to use the Bulk Operation tool in the USER OPERATIONS module to merge duplicate user records. Performing a batch merge will merge duplicate records into one selected record.
8 8  
9 9  Please refer to the Quick Start Guide - User Operations for important information about basic concepts and rules relating to imports and bulk operations.
10 10  
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11 11  === IMPORTANT NOTE – FIRST GENERATE A FILE OF DUPLICATES TO BE MERGED ===
12 12  
13 13  (% style="color: rgb(164,10,10);" %)**Note that prior to performing a merge, you must generate a csv file of duplicate ocids. ~*~***(%%)
14 -(% style="color: rgb(164,10,10);" %)**The first column of the file should have the ocid of the user you wish to keep (i.e. the ocid of the user you wish to merge duplicate users into). **(%%)
14 + (% style="color: rgb(164,10,10);" %)**The first column of the file should have the ocid of the user you wish to keep (i.e. the ocid of the user you wish to merge duplicate users into). **(%%)
15 15  (% style="color: rgb(164,10,10);" %)**The second column should have a list of duplicate ocids (i.e. ocids of duplicate users that you wish to merge into the one user in the first column). **(%%)
16 16  (% style="color: rgb(164,10,10);" %)**Be sure that the file doesn't have any duplicates within itself.**
17 17  
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38 38  * all are subscribed to the same newsletter, and
39 39  * there are four unique opens for those users (one unique open per user) for that newsletter, and
40 40  * the unique opens count will stay at four.
41 -If you drill into the List Wizard to generate a list of the users, only the record that was kept (the ones other ocids were merged into) will be included on the list.
41 + If you drill into the List Wizard to generate a list of the users, only the record that was kept (the ones other ocids were merged into) will be included on the list.
42 42  
43 43  Users will be processed differently depending on the email engine.
44 44  \\If using the ONEcount email engine, those users who have been removed (merged into another ocid) and who were subscribed to the same newsletter list(s) as the kept user will be deleted in the ONEcount email engine. If a removed user is subscribed to an email list that the kept user is not subscribed to, the kept user will be added to the newsletter list.
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47 47  
48 48  === OPEN THE BULK OPERATION WINDOW ===
49 49  
50 -=== Select DATA MANAGEMENT from the Main Menu. ===
50 +=== Select USER OPERATIONS from the Main Menu. ===
51 51  
52 -\\
52 +[[image:attach:media_1430151147663.png||align="center"]]
53 53  
54 -[[image:attach:Screen Shot 2021-10-09 at 4.33.36 PM (2) copy 3.png||thumbnail="true" height="250"]]
54 +=== Select "BULK OPERATION" from the USER OPERATIONS sub-menu. ===
55 55  
56 -=== Select "BULK OPERATIONS" from the DATA MANAGEMENT sub-menu. ===
56 +[[image:attach:media_1430151210830.png||align="center"]]
57 57  
58 -[[image:attach:Screen Shot 2021-10-09 at 4.33.36 PM (2) copy 7.png||thumbnail="true" height="250"]]
59 -
60 -\\
61 -
62 62  This will open the Bulk Operation main window, as shown below.
63 63  
64 64  === BULK OPERATION Main Window ===
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113 113  
114 114  You will receive email notification at the email address you provided when the merge is completed.
115 115  
116 -\\
112 +
117 117  
118 118  **IMPORTANT NOTE:**
119 119  
120 120  Performing merge operations on user accounts will not be reflected in the clients external ESP analytics, however those merged accounts will be reflected in ONEcount's analytics. This may lead to a small difference in metrics between each database, however the results in ONEcount would be reflective of the more accurate real-time information.
121 121  
122 -\\
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157 157  (% style="margin-left: 60.0px;" %)
158 -[[Preparing for Data Import>>doc:OD.Getting Started - Preparing for Data Import]]
147 +[[Preparing for Data Import>>doc:Getting Started - Preparing for Data Import]]
159 159  
160 160  (% style="margin-left: 60.0px;" %)
161 -[[doc:OD.Pre-Import Checklist]]
150 +[[doc:Pre-Import Checklist]]
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173 173  (% style="margin-left: 60.0px;" %)
174 -[[How to Create an Import Mapping Template>>doc:OD.Import - How to Create an Import Mapping Template]]
156 +[[How to Create an Import Mapping Template>>doc:Import - How to Create an Import Mapping Template]]
175 175  
176 176  (% style="margin-left: 60.0px;" %)
177 -[[How to Use an Import Mapping Template>>doc:_Archive.Import - How to Use an Import Mapping Template]]
159 +[[How to Use an Import Mapping Template>>doc:Import - How to Use an Import Mapping Template]]
178 178  
179 179  (% style="margin-left: 60.0px;" %)
180 -[[doc:OD.Add Audience]]
162 +[[doc:Add Audience]]
181 181  
182 182  (% style="margin-left: 30.0px;" %)
183 183  **Batch Operations**
184 184  
185 185  (% style="margin-left: 60.0px;" %)
186 -[[doc:OD.Bulk Operations.Bulk Operation - How to Perform a Batch Delete]]
168 +[[doc:Bulk Operation - How to Perform a Batch Delete]]
187 187  
188 188  (% style="margin-left: 60.0px;" %)
189 -[[doc:OD.Bulk Operations.Bulk Operation - How to Perform a Batch Product Change]]
171 +[[doc:Bulk Operation - How to Perform a Batch Product Change]]
190 190  
191 191  (% style="margin-left: 60.0px;" %)
192 -[[doc:OD.Bulk Operations.Bulk Operation - How to Perform a Batch Status Change]]
174 +[[doc:Bulk Operation - How to Perform a Batch Status Change]]
193 193  
194 194  (% style="margin-left: 60.0px;" %)
195 -[[Bulk Operation - How to Perform a Batch Suscribe>>doc:OD.Bulk Operations.Bulk Operation - How to Perform a Batch Subscribe]]
177 +[[Bulk Operation - How to Perform a Batch Suscribe>>doc:Bulk Operation - How to Perform a Batch Subscribe]]
196 196  
197 197  (% style="margin-left: 60.0px;" %)
198 -[[Bulk Operation - How to Perform a Batch Unsubscribe>>doc:OD.Bulk Operations.Bulk Operation - How to Perform a Batch UnsubscribeKill]]
180 +[[Bulk Operation - How to Perform a Batch Unsubscribe>>doc:Bulk Operation - How to Perform a Batch UnsubscribeKill]]
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210 210  (% style="margin-left: 30.0px;" %)
211 211  **Target Audience Segments**
212 212  
213 213  (% style="margin-left: 60.0px;" %)
214 -(% style="color: rgb(0,51,102);" %) [[ Target Engine >>doc:OD.Segment Manager]]__
189 +(% style="color: rgb(0,51,102);" %) [[ Target Engine >>doc:Segment Manager]]__
215 215  __
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221 221  {{/panel}}
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1 -https://info.onecount.net//wiki/spaces/OD/pages/66658/Bulk Operation - How to Perform a Bulk Merge of Duplicate Users
1 +https://info.onecount.net//wiki/spaces/OD/pages/62521377/Bulk Operation - How to Perform a Bulk Merge of Duplicate Users