Changes for page Progressive Lookup

Last modified by Admin User on 2025/04/14 17:25
From version 5.1
edited by melanie@one-count_com
on 2016/11/09 16:35
Change comment: There is no comment for this version
To version 3.1
edited by melanie@one-count_com
on 2016/11/09 16:34
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
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3 3  {{id name="Start ScreenSteps Content"/}}
4 - (% style="color: rgb(128,128,128);" %)//ONEcount forms have a progressive lookup feature whereby an existing user can be identified by demographic information as it's being entered. The system will look up the user based on the information being progressively entered in the form – e.g. email, first name, last name, city – and auto-populate the form when the user is identified. (The fields used for lookup are set in the Question Manager. See Question Manager documentation for more detail.)//
4 + ONEcount forms have a progressive lookup feature whereby an existing user can be identified by demographic information as it's being entered. The system will look up the user based on the information being progressively entered in the form – e.g. email, first name, last name, city – and auto-populate the form when the user is identified. (The fields used for lookup are set in the Question Manager. See Question Manager documentation for more detail.)
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6 -(% style="color: rgb(128,128,128);" %)//If a user is trying to log in and/or subscribe to a product and fails Lookup and/or Login on the Lookup/Login page or if Lookup/Login functionality has been overridden/bypassed, the user will be directed to the blank subscription/registration form. Even though a registered/subscribed user has failed Lookup/Login based on entering incorrect/unidentifiable information in Lookup or not having his/her username and password for Login, if in your ONEcount database, he/she can still be identified by the ONEcount system by progressive lookup functionality.//
6 +If a user is trying to log in and/or subscribe to a product and fails Lookup and/or Login on the Lookup/Login page or if Lookup/Login functionality has been overridden/bypassed, the user will be directed to the blank subscription/registration form. Even though a registered/subscribed user has failed Lookup/Login based on entering incorrect/unidentifiable information in Lookup or not having his/her username and password for Login, if in your ONEcount database, he/she can still be identified by the ONEcount system by progressive lookup functionality.
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8 -(% style="color: rgb(128,128,128);" %)//Following is detail of the functionality and process as the user will experience it after failing initial Lookup/Login or bypassing Lookup/Login and being presented with a blank form.//
8 +Following is detail of the functionality and process as the user will experience it after failing initial Lookup/Login or bypassing Lookup/Login and being presented with a blank form.
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10 10  === Process ===
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102 102  **You should set at least three lookup questions in the Question Builder. With more questions there is more probability that the system will present the user a challenge question instead of sending a verification code. Challenge/Lookup questions will only pop up if the question value is not empty; and they should be questions that are not being answered in the form. More selected lookup/challenge questions means more of a chance that a user has a response in the database to one of them and will be able to answer rather than requiring a verification code.**
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104 +[[image:attach:media_1448999997027.png||align="center"]]
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Confluence.Code.ConfluencePageClass[0]
id
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1 -65950
1 +65888
url
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1 -https://info.onecount.net//wiki/spaces/OD/pages/65950/Progressive Lookup
1 +https://info.onecount.net//wiki/spaces/OD/pages/65888/Progressive Lookup