Wiki source code of Progressive Lookup

Last modified by Admin User on 2025/04/14 17:25

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melanie@one-count_com 6.1 1 {{layout}}
2 {{layout-section ac:type="two_right_sidebar"}}
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melanie@one-count_com 3.1 4 {{id name="Start ScreenSteps Content"/}}
Admin User 15.1 5 (% style="color:#808080" %)//ONEcount forms have a progressive lookup feature whereby an existing user can be identified by demographic information as it's being entered. The system will look up the user based on the information being progressively entered in the form – e.g. email, first name, last name, city – and auto-populate the form when the user is identified. (The fields used for lookup are set in the Question Manager. See Question Manager documentation for more detail.)//
melanie@one-count_com 3.1 6
Admin User 15.1 7 (% style="color:#808080" %)//If a user is trying to log in and/or subscribe to a product and fails Lookup and/or Login on the Lookup/Login page or if Lookup/Login functionality has been overridden/bypassed, the user will be directed to the blank subscription/registration form. Even though a registered/subscribed user has failed Lookup/Login based on entering incorrect/unidentifiable information in Lookup or not having his/her username and password for Login, if in your ONEcount database, he/she can still be identified by the ONEcount system by progressive lookup functionality.//
melanie@one-count_com 3.1 8
Admin User 15.1 9 (% style="color:#808080" %)//Following is detail of the functionality and process as the user will experience it after failing initial Lookup/Login or bypassing Lookup/Login and being presented with a blank form.//
melanie@one-count_com 3.1 10
11 === Process ===
12
Admin User 15.1 13 **With No Lookup/Challenge Questions selected in Form Builder:**
melanie@one-count_com 3.1 14 Example: User Enters First Name, Last Name, and City and is potentially identified
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16 ~1. Record has: Email = no, Cell Phone = no
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18 user presented with prompt asking for email or cell # to send verification code
19 user enters cell number
20 user gets verification code from text message
21 user enters code
22 form auto populated, and
23 cell # added to profile
24
25 OR
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27 user enters email address
28 user gets verification code from email
29 user enters code
30 form auto populated, and
31 email address added to profile
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33 2. Record has: Email = no, Cell Phone = yes
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35 user presented with prompt asking for email or cell # to send verification code
36 user enters cell number
37 user gets verification code from text message
38 user enters code
39 form auto populated
40
41 OR
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43 user enters email
44 user gets verification code from email
45 user enters code
46 form auto populated
47 email address added to profile
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49 3. Record has: Email = yes, Cell Phone = no
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51 user presented with message the verification code was sent to email address
52 user gets code from email
53 user enters code
54 form auto populated
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56 4. Record has: Email = yes, Cell Phone = yes
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58 user presented with message the verification code was sent to email address
59 user gets code from email
60 user enters code
61 form auto populated
62
Admin User 15.1 63 **With Lookup/Challenge Questions Selected in Form Builder:**
melanie@one-count_com 3.1 64 Example: User enters First Name, Last Name, and City and is potentially identified
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66 ~1. Record has: Email = no, Phone = no
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68 user presented with lookup question
69 user passes lookup *
70 user presented with "Email Required – Provide Email to Send Username & Password" pop-up
Admin User 15.1 71 user enters email address
melanie@one-count_com 3.1 72 form auto populated
73 user receives email w/username and password
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75 2. Record has: Email = no, Phone = yes
76
77 user presented with lookup question
78 user passes lookup *
79 user presented with "Email Required – Provide Email to Send Username & Password" pop-up
80 user enters email address
81 form auto populated
82 user receives email w/username and password
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84 3. Record has: Email = yes, Phone =no
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86 user presented with lookup question
87 user passes lookup *
88 form auto populated
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90 4. Record has: Email = yes, Phone = yes
91
92 user presented with lookup question
93 user passes lookup *
94 form auto populated
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Admin User 16.1 96 *
melanie@one-count_com 3.1 97 ** On fail lookup, a message to to complete the blank form is displayed.*
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Admin User 16.1 99 *
100 **
melanie@one-count_com 3.1 101 *** Lookup/Challenge Questions are selected in the Question Builder. Plase see Question Builder* **documentation for more detail on how to select Lookup Questions.**
102
103 **You should set at least three lookup questions in the Question Builder. With more questions there is more probability that the system will present the user a challenge question instead of sending a verification code. Challenge/Lookup questions will only pop up if the question value is not empty; and they should be questions that are not being answered in the form. More selected lookup/challenge questions means more of a chance that a user has a response in the database to one of them and will be able to answer rather than requiring a verification code.**
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melanie@one-count_com 6.1 109 {{/layout-cell}}
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melanie@one-count_com 14.1 112 {{panel borderStyle="solid" title="More System and Setup Information"}}
Admin User 15.1 113 {{expand title="Click here to expand..."}}
melanie@one-count_com 14.1 114 [[ONEcount Cookies>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65727||shape="rect"]]
115 \\[[Widget Implementation>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65622||shape="rect"]]
116 \\[[Widget Builder>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735||shape="rect"]]
Admin User 15.1 117 \\[[doc:ONEcount Javascript Widgets]]
118 \\[[ONEcount Javascript Widget Changes>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65751||shape="rect"]]
119 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[Configuration Manager>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65754||shape="rect"]]
120 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[Smartlinks, Brand Codes, and Other Form Linkouts>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65829||shape="rect"]][[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735||shape="rect"]]
121 [[ONEcount SSL and non-SSL Client Brand Pages>>url:http://bos-jira01-cl01.onecount.net:8090/display/OD/ONEcount+SSL+and+non-SSL+Client+Brand+Pages||shape="rect"]]
122 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[OpenX Zone Setup for Banner Tracking and Viewability>>url:http://bos-jira01-cl01.onecount.net:8090/display/OD/OpenX+Zone+Setup+for+Banner+Tracking+and+Viewability||shape="rect"]]
123 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[DFP Small Business – Create Key/Value Pair for Ad Targeting>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65873||shape="rect"]]
124 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[DFP Premium – Create Key/Value Pair for Ad Targeting>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65879||shape="rect"]]
125 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[Progressive Lookup>>url:http://bos-jira01-cl01.onecount.net:8090/display/OD/Progressive+Lookup||shape="rect"]]
126 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[Embedding Forms in Web Pages>>url:http://bos-jira01-cl01.onecount.net:8090/display/OD/Embedding+Forms+in+Web+Pages||shape="rect"]]
127 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[Overriding Lookup/Login Page Settings>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65896||shape="rect"]][[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735||shape="rect"]]
128 [[Email Engine and Sender Score>>url:http://bos-jira01-cl01.onecount.net:8090/display/OD/Email+Engine+and+Sender+Score||shape="rect"]]
129 \\[[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735]][[Global Features>>url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65905||shape="rect"]][[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65735||shape="rect"]][[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65751||shape="rect"]][[url:http://bos-jira01-cl01.onecount.net:8090/pages/viewpage.action?pageId=65751||shape="rect"]]
melanie@one-count_com 14.1 130 {{/expand}}
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melanie@one-count_com 6.1 136 {{/layout-cell}}
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