Changes for page Analytics - Running Email/Newsletter Analytics
Last modified by caterina on 2022/02/04 16:01
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... ... @@ -12,12 +12,14 @@ 12 12 13 13 === OPENING THE NEWSLETTER ANALYTICS WINDOW === 14 14 15 - ===Select ANALYTICS from the main menu.===15 +Select ANALYTICS from the main menu. 16 16 17 17 [[image:attach:media_1481131763319.png||align="center"]] 18 18 19 - ===Select NEWSLETTER from the sub-menu. ===19 + 20 20 21 +Select NEWSLETTER from the sub-menu. 22 + 21 21 [[image:attach:media_1481131791394.png||align="center"]] 22 22 23 23 This will bring you to the Newsletter Analytics window. (See below.) ... ... @@ -89,17 +89,23 @@ 89 89 90 90 Link Detail will show Click and Unique Click data for each link in the email/newsletter. 91 91 94 +{{note}} 92 92 Note that the number of Unique Clicks in the top-line data will not be the total of all Unique Clicks for each link, as a known user who clicks on four unique links is counted as a Unique Click for each one of those links but will be counted only once under Unique Clicks in the top-line data. 96 +{{/note}} 93 93 98 +{{note}} 94 94 === IMPORTANT NOTE RE: DELETED USERS AND NEWSLETTER ANALYTICS === 95 95 96 - _**If using the ONEcount Email Engine, deleting a user subscribed to an email/newsletter list(s) will delete the user in the ONEcount database and remove the user from the list in the Email Engine.**_97 - 101 +**If using the ONEcount Email Engine, deleting a user subscribed to an email/newsletter list(s) will delete the user in the ONEcount database and remove the user from the list in the Email Engine.** 102 +\\//**Historical statistics for deleted users (e.g. opens, clicks) will be retained in the database, so when running newsletter statistics those historical actions will remain in the counts. It's important to note, however, that if you click on, e.g. the open count for a particular campaign in newsletter statistics, you will be brought to the List Wizard where the list of users can be saved, downloaded, or filtered further. The total number of users will be displayed in the List Wizard, and this number will be lower than the number displayed in the open count in the Newsletter Analytics detail because in the List Wizard the system only displays counts for Known users. Those users who have been deleted are no longer known to the system, so they won't be included in the List Wizard count.**// 98 98 99 99 //**If using MagnetMail or Silverpop, connected to ONEcount via API, deleting a user subscribed to an email/newsltter list(s) will delete the user in ONEcount and automatically move the user to a suppression list in MagnetMail or Silverpop.**// 105 +{{/note}} 100 100 107 + 101 101 102 102 110 + 103 103 {{id name="End ScreenSteps Content"/}} 104 104 {{/layout-cell}} 105 105
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... ... @@ -1,1 +1,1 @@ 1 -6762 51 +67629 - url
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... ... @@ -1,1 +1,1 @@ 1 -https://info.onecount.net//wiki/spaces/OD/pages/6762 5/Analytics - Running Email/Newsletter Analytics (v12.x)1 +https://info.onecount.net//wiki/spaces/OD/pages/67629/Analytics - Running Email/Newsletter Analytics (v12.x)