Last modified by caterina on 2022/02/04 14:59

From version 23.1
edited by steven@one-count_com
on 2018/07/12 14:31
Change comment: There is no comment for this version
To version 8.1
edited by melanie@one-count_com
on 2016/12/08 12:39
Change comment: There is no comment for this version

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Title
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1 -Key Concepts - Web Analytics
1 +Key Concepts - Web Analytics (v12.x)
Author
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1 -XWiki.steven@one-count_com
1 +XWiki.melanie@one-count_com
Content
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12 12  
13 13  === DEFINITIONS ===
14 14  
15 -**Resource -** A **resource** is an identified and/or protected digital asset. A resource can be a web page or section of your website (such as a video library), e-newsletter, or file (a whitepaper, e.g.). Once a resource is attached to a product, that resource will be protected; and to access the resource, users will need to subscribe to/register for/purchase the product. (More detail on products and resources can be found in the Inventory module documentation.) A resource can be created without being attached to a product, thus not requiring user subscription/registration/purchase to access the resource but allowing analytics for that resource only to be easily pulled. ([[doc:Resources - How to Create a Resource]])
15 +**Resource -** A **resource** is an identified and/or protected digital asset. A resource can be a web page or section of your website (such as a video library), e-newsletter, or file (a whitepaper, e.g.). Once a resource is attached to a product, that resource will be protected; and to access the resource, users will need to subscribe to/register for/purchase the product. (More detail on products and resources can be found in the Inventory module documentation.) A resource can be created without being attached to a product, thus not requiring user subscription/registration/purchase to access the resource but allowing analytics for that resource only to be easily pulled
16 16  
17 17  **Known * -** A user in your database who has been identified and authenticated by ONEcount.
18 18  
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24 24  
25 25  **Unique Views -** The number of times the page was viewed, not including multiple views by the same user. The first view is the only view that is counted.
26 26  
27 -* A user must be authenticated and identified by ONEcount to be counted as a Known user. There are different ways to be identified: 
28 -1) By logging into a web site (direct log-in or via a lookup form), 2) by clicking on a smartlink~*~* in an email blast, 3) by completing a registration/subscription form for a product. Once authenticated and identified, a cookie will be set, allowing you to track a user's activities as a Known user. If a user is not logged in/identified, activities will be tracked as an Unknown user. Once the user is authenticated and identified, all of his/her activities (including past activities) will be moved from Unknown statistics to Known statistics.*
27 +*
28 +** A user must be authenticated and identified by ONEcount to be counted as a Known user. There are different ways to be identified: 1) By logging into a web site (direct log-in or via a lookup form), 2) by clicking on a smartlink~*~* in an email blast, 3) by completing a registration/subscription form for a product. Once authenticated and identified, a cookie will be set, allowing you to track a user's activities as a Known user. If a user is not logged in/identified, activities will be tracked as an Unknown user. Once the user is authenticated and identified, all of his/her activities (including past activities) will be moved from Unknown statistics to Known statistics.*
29 29  
30 30  **Sessions** - A session starts when a visitor first interacts with the web site. In most case the interaction is the first page view by the visitor. Every time a user interacts with an element of the site (like an event, social interaction, or opens a new page) the expiration time is reset by adding on an additional 30 minutes from the time of that interaction. A session ends when the user does not interact with the site for 30 minutes. So, if a visitor visits the site then goes away and comes back 35 minutes later, the activity is counted as two sessons.
31 31  
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33 33  
34 34  **Average Time/View -** Total time spent on a page divided by the total of views of a page. This metric is presented in seconds.
35 35  
36 -Average Time/Session - T*otal duration of all sessions (in seconds) / number of sessions.
36 +*Average Time/Session - T*otal duration of all sessions (in seconds) / number of sessions.
37 37  
38 38  **Entrance -** The number of visits starting on a particular page or content area of a website.
39 39  
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57 57  
58 58  _**ONEcount Pixel for Moat: ONEcount can collect ad viewability data from Moat's realtime pixel. In order to send data to ONEcount, Moat can fire a pixel like below to send data to ONEcount.** _
59 59  
60 -=== OPEN THE WEB ANALYTICS WINDOW ===
60 +=== OPENING THE WEB ANALYTICS WINDOW ===
61 61  
62 -**Select ANALYTICS from the main menu.**
62 +=== Select ANALYTICS from the main menu. ===
63 63  
64 -[[image:attach:image2018-7-12 13:28:17.png]]
64 +[[image:attach:media_1444677744101.png||align="center"]]
65 65  
66 -
66 +=== Select WEBSITE from the sub-menu. ===
67 67  
68 -**Select WEBSITE from the sub-menu.**
68 +[[image:attach:media_1444677804626.png||align="center"]]
69 69  
70 -[[image:attach:image2018-7-12 13:28:40.png]]
71 -
72 72  This will bring you to the Web Analytics main window, as shown below.
73 73  
74 -[[image:attach:image2018-7-12 13:29:4.png||width="766"]]
72 +[[image:attach:media_1444677911206.png||align="center"]]
75 75  
76 76  Note that there are 7 tabs in Web Analytics:
77 77  
78 -* **Segments** – pulls analytics data for a selected demographic
79 -* **Content** - pulls analytics data by site content only
80 -* **Device** – pulls analytics data by device used to access site
81 -* **Operating System** – pulls analytics data by operating system used
82 -* **Referrer** – pulls analytics data by site referrers
83 -* **Day** - pulls analytics data by days of the week
84 -* **Hour** – pulls analytics data by hours of a day
76 +* Demographic – pulls analytics data for a selected demographic
77 +* Content - pulls analytics data by site content only
78 +* Device – pulls analytics data by device used to access site
79 +* Operating System – pulls analytics data by operating system used
80 +* Referrer – pulls analytics data by site referrers
81 +* Day - pulls analytics data by days of the week
82 +* Hour – pulls analytics data by hours of a day
85 85  
86 86  All tabs include the options for selecting criteria shown in the screenshot below.
87 87  
88 88  === SHARED OPTIONS FOR SELECTING CRITERIA (ALL TABS) ===
89 89  
90 -[[image:attach:image2018-7-12 13:29:38.png||width="766"]]
88 +[[image:attach:media_1444679200246.png||align="center"]]
91 91  
92 -All tabs include the following seven options for selecting analytics criteria.
93 -
94 -(% style="margin-left: 30.0px;" %)
95 -
96 -~1. Date Range
90 +All tabs include the following seven options for selecting analytics criteria:
91 + ~1. Date Range
97 97   2. Select Sites
98 98   3. Select Resources
99 - 4. Load (Selections) Template
100 - 5. Save (Selections) Template
94 + 4. Load Selections Template
95 + 5. Save Selections Template
101 101   6. Template List
102 102   7. Get Report
103 -8. Select Content
104 104  
105 105  Note that clicking on "Get Report" without making any selections will generate a summary report including all possible selections.
106 106  
107 -==== Date Range ====
101 +=== Date Range ===
108 108  
109 109  [[image:attach:media_1444679740904.png||align="center"]]
110 110  
111 111  Date Range defaults to end date as current date and start date as week prior. Keep at default range or change by clicking in the date range field and using the drop-down calendar to select the desired range. To set the range, click on the desired start and end dates then click Apply. Note the options to the right of the calendars: Last 7 Days, Month to Date, Previous Month, Year to Date.
112 112  
113 -==== Select Sites ====
107 +=== Select Sites ===
114 114  
115 115  [[image:attach:media_1445005224967.png||align="center"]]
116 116  
117 117  Clicking in the "Select Sites" field will present a drop-down of available domains to run anaytics on. Click on a domain(s) to select it or "Select All" for all domains.
118 - The sites that appear in this list are configurable in the [[Config Manager.>>doc:Utilities - Configuration Manager]]
112 + The sites that appear in this list are configurable in the Config Manager.
119 119  
120 -==== Select Resources ====
114 +=== Select Resources ===
121 121  
122 122  [[image:attach:media_1445006126761.png||align="center"]]
123 123  
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139 139  
140 140  [[image:attach:media_1445264847440.png||align="center"]]
141 141  
142 -==== Load Selections Template ====
136 +=== Load Selections Template ===
143 143  
144 144  [[image:attach:media_1445007177787.png||align="center"]]
145 145  
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149 149  
150 150  Below is an example of a report with site, resources, and date range selected.
151 151  
152 -[[image:attach:image2018-7-12 13:30:48.png||width="762"]]
146 +[[image:attach:media_1445007569364.png||align="center"]]
153 153  
154 -==== Save Selections Template ====
148 +=== Save Selections Template ===
155 155  
156 156  [[image:attach:media_1445007721345.png||align="center"]]
157 157  
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160 160  
161 161  Clicking on "Save Template" will present a pop-up window where you can select 1) Update or 2) New.
162 162  
163 -(% style="margin-left: 30.0px;" %)
164 164  **Update:** Use this if you loaded an existing template and want to update that template with the modified selections.
165 165  (% style="text-decoration: underline;" %)For example(%%):
166 166  An advertiser sponsors three sections of your site (each section is a resource) for the month of March.
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169 169   Load the saved template and add the new resource in "Select Resources".
170 170   Save the template, and the new resource will be added to the template.
171 171  
172 -(% style="margin-left: 30.0px;" %)
173 173  **New:** Use this if you did not load an existing template for modification but enter new selections to be saved as a new template.
174 174  
175 -==== Template List ====
167 +=== Template List ===
176 176  
177 177  [[image:attach:media_1445265583863.png||align="center"]]
178 178  
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184 184  
185 185  [[image:attach:media_1445283574996.png||align="center"]]
186 186  
187 -==== Get Report ====
179 +=== Get Report ===
188 188  
189 189  When the date range is selected and all selections made, Click the "Get Report" button. This will load the analytics report on the page. (See example below.)
190 190  
191 191  [[image:attach:media_1445267699513.png||align="center"]]
192 192  
193 -All reports, for all tabs, display in three main sections:
194 -
195 -(% style="margin-left: 30.0px;" %)
196 -
197 -1) Aggregate data for all sites and resources/pages selected.
185 +All reports, for all tabs, disiplay in three main sections:
186 + 1) Aggregate data for all sites and resources/pages selected.
198 198   2) Charts/graphical representation of key data
199 199   3) Breakdown and detail of aggregate data
200 200  
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204 204  
205 205  The features and options described below are available for each of the three summaries (Resources, Banner Campaign, and Newsletter Campaign).
206 206  
207 -==== Show Rows ====
196 +=== Show Rows ===
208 208  
209 209  [[image:attach:media_1445278277941.png||align="center"]]
210 210  
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211 211  The default number of rows shown is 10. Use the drop-down menu to display more than 10 rows (up to 5,000).
212 212  You should select the appropriate number of rows to display whether or not you use either of the options described below (Refine Report, Download Report).
213 213  
214 -==== User Data Analysis ====
203 +=== User Data Analysis ===
215 215  
216 216  [[image:attach:media_1445278220561.png||align="center"]]
217 217  
218 218  Clicking on this icon will bring you into the List Wizard where you can download the list of Known users, filter/segment the list further, and/or perform various administrative actions on the list. (See List Wizard documentation for more information on functionality.)
219 219  
220 -==== Information ====
209 +=== Information ===
221 221  
222 222  [[image:attach:media_1445278346298.png||align="center"]]
223 223  
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225 225  
226 226  [[image:attach:media_1445278393943.png||align="center"]]
227 227  
228 -
217 +=== Options ===
229 229  
230 -==== Refine Report ====
231 -
232 232  [[image:attach:media_1445282020900.png||align="center"]]
233 233  
221 +=== Refine Report ===
222 +
234 234  [[image:attach:media_1445282050887.png||align="center"]]
235 235  
236 236  You can refine/filter your report by using the following search options and entering the value in the blank field:
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252 252  
253 253  **Note: When options are removed or cancelled, you must click on "Apply" again to refresh the report.**
254 254  
255 -==== Download Report ====
244 +=== Download Report ===
256 256  
257 257  [[image:attach:media_1445282286126.png||align="center"]]
258 258  
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259 259  Downloading a report will download the report, as it is displayed, in .csv format.
260 260  **If 25 rows are displayed, those 25 rows will be downloaded; if 50 rows are displayed, those 50 rows will be downloaded, etc.**
261 261  
262 -==== Known | Unknown | Total ====
251 +=== Known | Unknown | Total ===
263 263  
264 264  **Known** = Includes users in your database who have been identified and authenticated by ONEcount.
265 265   **Unknown** = Includes counts of those users who are not authenticated/have not been identified by the ONEcount system. A user may be in your database but be an unkown if they haven't been authenticated by logging in, clicking on a smartlink in an email, or completing a subscription/registration form for a new product.
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271 271  {{/layout-cell}}
272 272  
273 273  {{layout-cell}}
274 -{{panel title="Search all Documentation:"}}
263 +**Search all Documentation:**
275 275  
276 276  
266 +
277 277  {{livesearch/}}
278 -{{/panel}}
279 279  
280 -{{panel title="Search ANALYTICS Documentation:"}}
269 +
281 281  
271 +**Search Analytics Documentation:**
282 282  
283 -{{pagetreesearch rootPage="In-Depth Analytics – Web, Banner, Email, Form"/}}
284 -{{/panel}}
285 285  
286 -{{panel title="On this page:"}}
287 287  
275 +{{pagetreesearch rootPage="In-Depth Analytics – Web, Banner, Email, Form"/}}
288 288  
289 -{{toc/}}
290 -{{/panel}}
277 +
291 291  
292 -{{panel title="More ANALYTICS Documentation:"}}
293 -{{expand}}
279 +{{expand title="More Analytics Documentation"}}
294 294  (% style="margin-left: 30.0px;" %)
295 295  (% style="color: rgb(0,51,102);" %)**Web Analytics**
296 296  
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298 298  
299 299  
300 300  (% style="margin-left: 60.0px;" %)
301 -[[Running Web Analytics>>doc:Analytics - Running Web Analytics]]
287 +[[Running Web Analytics>>doc:Analytics - Running Web Analytics (v12\.x)]]
302 302  
303 303  (% style="margin-left: 30.0px;" %)
304 304  (% style="color: rgb(0,51,102);" %)**Ad Analytics**
305 305  
306 306  (% style="margin-left: 60.0px;" %)
307 -[[doc:Key Concepts - Ad Analytics]]
293 +[[Key Concepts - Ad Analytics>>doc:Key Concepts - Ad Analytics (v12\.x)]]
308 308  
309 309  (% style="margin-left: 60.0px;" %)
310 -[[Running Ad Analytics>>doc:Analytics - Running Ad Analytics]]
296 +[[Running Ad Analytics>>doc:Analytics - Running Ad Analytics (v12\.x)]]
311 311  
312 312  (% style="margin-left: 30.0px;" %)
313 313  (% style="color: rgb(0,51,102);" %)**Email/Newsletter Analytics**
314 314  
315 315  (% style="margin-left: 60.0px;" %)
316 -[[Key Concepts - Email/Newsletter Analytics>>doc:Key Concepts - Newsletter Analytics]]
302 +Key Concepts - Email/Newsletter Analytics
317 317  
318 318  (% style="margin-left: 60.0px;" %)
319 -[[Running Email/Newsletter Analytics>>doc:Analytics - Running EmailNewsletter Analytics]]
305 +Running Email/Newsletter Analytics
320 320  
321 321  (% style="margin-left: 30.0px;" %)
322 322  (% style="color: rgb(0,51,102);" %)**Form Tracking Analytics**(%%)**
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327 327  
328 328  
329 329  {{/expand}}
330 -{{/panel}}
331 -
332 -
333 -
334 -
335 335  {{/layout-cell}}
336 336  {{/layout-section}}
337 337  {{/layout}}
Confluence.Code.ConfluencePageClass[0]
id
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1 -11927791
1 +67034
url
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1 -https://info.onecount.net//wiki/spaces/OD/pages/11927791/Key Concepts - Web Analytics
1 +https://info.onecount.net//wiki/spaces/OD/pages/67034/Key Concepts - Web Analytics (v12.x)