Changes for page ONEmail

Last modified by caterina on 2022/02/11 18:04
From version 13.1
edited by steven@one-count_com
on 2018/07/10 16:39
Change comment: There is no comment for this version
To version 14.1
edited by Admin
on 2020/04/29 12:51
Change comment: There is no comment for this version

Summary

Details

Page properties
Title
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1 -Email Engine
1 +ONEmail
Author
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1 -XWiki.steven@one-count_com
1 +XWiki.Admin
Content
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4 4  
5 5  
6 6  {{id name="Start ScreenSteps Content"/}}
7 - The Email Engine is powered by phpList, an open source digital subscription management tool.
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8 8  
9 -Sending a campaign is the central feature within the Email Engine. A campaign message is a single email message event sent to the members (subscribers) of one or more lists. A single message can only be sent to any subscriber once. In other words, if an administrator sends the same message to multiple lists (which share the same subscribers), each subscriber in these lists would only get that message once.
9 +Sending a campaign is the central feature within the ONEmail. A campaign message is a single email message event sent to the members (subscribers) of one or more lists. A single message can only be sent to any subscriber once. In other words, if an administrator sends the same message to multiple lists (which share the same subscribers), each subscriber in these lists would only get that message once.
10 10  
11 11  Sending a campaign can be initiated in a variety of ways. First and foremost, it can be accessed through the Email Engine Dashboard, within the “Main” functionality section.
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20 20  
21 21  [[image:attach:media_1444241805770.png||align="center"]]
22 22  
23 -=== Select Email Engine from the sub-menu. ===
23 +=== Select ONEmail from the sub-menu. ===
24 24  
25 -[[image:attach:media_1444241840674.png||align="center"]]
25 +[[image:attach:ONEmail Nav Menu.png||width="600" align="center"]]
26 26  
27 -This will open the Email Engine main window and dashboard, as shown below.
27 +This will open ONEmail. From the menu on the left, click Campaigns, then Send A Message. You will see a list of Draft campaigns that are waiting to be queued up for sending. You can view all campaigns by clicking on List of Campaigns from the menu on the left.  It will show Draft campaigns, Active campaigns, which are those that have been queued and are either being sent or waiting to be sent, and Sent campaigns.
28 28  
29 +First, let's send a campaign. Click Start a new Campaign in the upper right-hand corner.
30 +
31 +[[image:attach:ONEmail Campaign List.png||width="800"]]
32 +
29 29  === CREATE A CAMPAIGN ===
30 30  
31 -[[image:attach:media_1395411376067.png||align="center"]]
35 +The campaign creation screen is where you build the contents of your message. Enter the Subject for your campaign, then the "From line:" The From Line has two parts: the first is the e-mail address you campaign will appear to come from, the second is the "Name" that will appear in someone's mailbox as the sender of the message. In the example below, the message will appear to be sent by joanne@one-count.com, and the name that will appear in the recipient's e-mail is "Joanne Persico/ONEcount." The format of the line is email<SPACE>name.
32 32  
33 -To begin creating a campaign from the dashboard, choose the Send a campaign icon, or select the phrase Start or continue a campaign next to the icon, as indicated in the image above.
37 +Please note that while you can put pretty much anything you want in the name field, the e-mail address must come from a domain or subdomain that has been configured for use with ONEmail. This is because your e-mail will need to be digitally signed using a Domain Key (DKIM). This key is established in your company's DNS servers and must match the domain in the e-mail address you are sending from. If you are not sure what e-mail to use, contact your ONEcount support team or file a ticket in our help desk.
34 34  
35 -You can also access the “send a campaign” option by selecting Campaigns > Send a Campaign from the Campaign Menu Dropdown within the phpList title bar. (See below.)
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36 36  
37 -[[image:attach:media_1395411460810.png||align="center"]]
41 +[[image:attach:ONEmail Create Content.png||height="250"]]
38 38  
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44 +
45 +The third line on the content creation screen determines whether you will compose a message in ONEmail's campaign-builder interface, or whether you plan to send a web page. ONEmail has a powerful feature that allows it to scrape a web page off of your web site and send it as a mail message. Any variable substitution (ie., macros) that you use in ONEmail can be embedded in the page and will be handled properly. Simply click the "Send a webpage button" and then enter the full URL of the page you are planning to send in the box that appears below.
46 +
47 +Finally, compose your campaign. ONEmail features a full, Rich Text Editor that allows you to build very sophisticated campaigns into your e-mail.
48 +
49 +[[image:attach:ONEmail Add Test Address.png||width="600"]]
50 +
51 +When you have finished editing your campaign, you'll want to test it to see how it looks, make sure all of the links work, etc. Simply put your e-mail address or the address you would like to receive the test mail into the box, and hit Send test.  If the e-mail you entered is not already in the database, ONEmail will tell you and give you the opportunity to add the address to your ONEmail database. Click Add and then hit Send test again. You will receive a copy of your campain at the address you submitted.
52 +
53 +You should try to validate your message not only with your own eyes, but with one of the excellent, third-party validation platforms out there. One such platform, mail-tester.com, is very easy to use and costs just a few dollars a month. To try it, simply go to [[https:~~/~~/www.mail-tester.com/>>url:https://www.mail-tester.com/||shape="rect"]]. You will see a page with a randomly-generated e-mail address and a button to test the campaign. Copy the randomly-generated e-mail into the "Send test" field above, add it to your list, and send a test.
54 +
55 +You can then go back to https:~/~/mail-tester.com and run the test. It will show you a lot of valuable information about your message, and provide tips on getting the best-possible inbox placement.
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61 +[[image:attach:ONEmail Place In Queue.png||height="250"]][[image:attach:ONEmail Trigger Based On Prior Open-Pick campaign.png||height="250"]][[image:attach:ONEmail Schedule Campaign.png||height="250"]][[image:attach:ONEmail Triggered Campaigns-Clicked.png||height="250"]][[image:attach:ONEmail Test Success.png||height="250"]][[image:attach:ONEmail Select List.png||height="250"]]
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64 +
39 39  Select **send a campaign** to be taken to the **“Send a campaign”** page where you will see a list of the current draft campaigns, their respective ages, and their statuses in a section called the **‘Draft campaigns’** portlet. (See below.)
40 40  
41 41  [[image:attach:media_1395411830217.png||align="center"]]
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259 259  {{/expand}}
260 260  {{/panel}}
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265 265  {{/layout-cell}}
266 266  {{/layout-section}}
267 267  {{/layout}}
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Confluence.Code.ConfluencePageClass[0]
id
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1 -23331860
1 +23331865
url
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1 -https://info.onecount.net//wiki/spaces/OD/pages/23331860/Email Engine
1 +https://info.onecount.net//wiki/spaces/OD/pages/23331865/ONEmail