Changes for page ONEmail

Last modified by caterina on 2022/02/11 18:04
From version 19.1
edited by caterina
on 2022/02/11 18:04
Change comment: There is no comment for this version
To version 15.1
edited by Admin
on 2020/04/29 20:04
Change comment: There is no comment for this version

Summary

Details

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1 -ONEcount Customer Documentation
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1 -XWiki.caterina
1 +XWiki.Admin
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12 12  
13 13  (% style="color: rgb(255,0,0);" %)**ALL LIST ADDITIONS, SUBSCRIPTIONS/RENEWALS/UNSUBSCRIBES, USER DELETIONS, AND ANALYTICS SHOULD BE CARRIED OUT USING THE APPROPRIATE MODULE/TOOL IN ONECOUNT AND NOT WITHIN THE EMAIL ENGINE.**
14 14  
15 -(% style="color: rgb(0,0,0);" %)**THE ONEcount EMAIL ENGINE SHOULD ONLY BE USED TO CREATE AND SEND CAMPAIGN MESSAGES. IF YOUR SYSTEM IS CONFIGURED TO USE AN API FOR MAGNETMAIL/HIGHER LOGIC, POSTUP, EXACT TARGET, SILVERPOP, OR ANY OTHER ESP USE THOSE SYSTEMS TO CREATE AND SEND CAMPAIGNS**(% style="color: rgb(255,0,0);" %)**.**
15 +(% style="color: rgb(0,0,0);" %)**THE ONEcount EMAIL ENGINE SHOULD ONLY BE USED TO CREATE AND SEND CAMPAIGN MESSAGES. IF YOUR SYSTEM IS CONFIGURED TO USE AN API FOR MAGNETMAIL, EXACT TARGET, SILVERPOP, OR ANY OTHER ESP USE THOSE SYSTEMS TO CREATE AND SEND CAMPAIGNS**(% style="color: rgb(255,0,0);" %)**.**
16 16  
17 -=== OPENING THE ONEMAIL EMAIL ENGINE ===
17 +=== OPENING THE EMAIL ENGINE ===
18 18  
19 -=== Select ACTIVATION from the main menu. ===
19 +=== Select UTILITIES from the main menu. ===
20 20  
21 -[[image:attach:Screen Shot 2022-02-11 at 6.03.24 PM.png||thumbnail="true" height="151"]]
21 +[[image:attach:media_1444241805770.png||align="center"]]
22 22  
23 23  === Select ONEmail from the sub-menu. ===
24 24  
25 -[[image:attach:Screen Shot 2022-02-11 at 6.02.00 PM.png||thumbnail="true" height="142"]]
25 +[[image:attach:ONEmail Nav Menu.png||width="600" align="center"]]
26 26  
27 27  This will open ONEmail. From the menu on the left, click Campaigns, then Send A Message. You will see a list of Draft campaigns that are waiting to be queued up for sending. You can view all campaigns by clicking on List of Campaigns from the menu on the left.  It will show Draft campaigns, Active campaigns, which are those that have been queued and are either being sent or waiting to be sent, and Sent campaigns.
28 28  
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42 42  
43 43  \\
44 44  
45 -The third line on the content creation screen determines whether you will compose a message in ONEmail's campaign-builder interface, or whether you plan to send a web page.
45 +The third line on the content creation screen determines whether you will compose a message in ONEmail's campaign-builder interface, or whether you plan to send a web page. ONEmail has a powerful feature that allows it to scrape a web page off of your web site and send it as a mail message. Any variable substitution (ie., macros) that you use in ONEmail can be embedded in the page and will be handled properly. Simply click the "Send a webpage button" and then enter the full URL of the page you are planning to send in the box that appears below.
46 46  
47 -ONEmail has a powerful feature that allows it to scrape a web page off of your web site and send it as a mail message. Any variable substitution (ie., macros) that you use in ONEmail can be embedded in the page and will be handled properly. Simply click the "Send a webpage button" and then enter the full URL of the page you are planning to send in the box that appears below.
47 +Finally, compose your campaign. ONEmail features a full, Rich Text Editor that allows you to build very sophisticated campaigns into your e-mail.
48 48  
49 -If you would like ONEmail to scrape or pull the subject for your campaign from the HTML page, you can configure a meta tag in the HTML page to hold the campaign subject. Just use the following in the HTML page being pulled in:
50 -
51 -<meta name="subject" content="THIS IS MY CAMPAIGN SUBJECT">
52 -
53 -If you would like to build the message using ONEmail's full, Rich Text Editor, chose "Compose Message."
54 -
55 -(% style="color: rgb(255,0,0);" %)**~*~*IMPORTANT NOTE: **(% style="color: rgb(0,0,0);" %)ONEmail will not send a web page, either as part of a scheduled campaign or as a test, if it can not fetch the page. Sometimes customers report problems with sending pages that are gated; other times, the page is down or not yet built. In these circumstances, ONEmail will not send the campaign. If you are sending a test message, it will report "Can't send test message." If you are having problems testing or send a campaign with a fetched URL, double-check the URL from a browser to ensure it is available from the web.
56 -
57 -(% style="color: rgb(255,0,0);" %)**~*~*IMPORTANT NOTE:**(%%)** **(% style="color: rgb(0,0,0);" %)ONEmail is a multi-threaded campaign sending engine. In order to fetch a web page, ONEmail will fetch a copy of the web page for each thread and cache it for the lifetime of that thread. Most customers are configured to run up to 100 simultaneous threads. Some customers with high volumes will be set up for 200, 300 or 500 simultaneous threads. This means that your web server could see up to 500 requests for the same page coming from one or two of our IP addresses. Some customers have firewall systems that will block more than a handful of requests from a single IP during a certain period of time. If you anticipate problems sending campaigns in this configuration, please contact support so that we can provide you with our IP address block for whitelisting on your web servers.
58 -
59 -(% style="color: rgb(255,0,0);" %)**~*~*IMPORTANT NOTE: **(% style="color: rgb(255, 0, 0); color: rgb(0, 0, 0)" %)Because inline images are not universally available across all e-mail clients, ONEmail will not allow you to send a campaign that uses inline images. If you have created the campaign in a third-party platform and ONEmail is complaining about an image link, please review the link for the following:
60 -
61 -<img alt="Footer Logo" border="0" height="36" src="[[https:~~/~~/s3-us-west-2.amazonaws.com/images/logo_footer.png>>url:https://s3-us-west-2.amazonaws.com/fresheblasts/RMS/RMS-1026/rms-1026-images/RMS_logo_footer.png||shape="rect"]] " style="(% style="color: rgb(255,0,0);" %)display: inline-block;(%%) margin: 0; padding: 0; border: none;" width="99" />
62 -
63 -OR
64 -
65 -<img align="center" alt="" class="mcnImage" src="[[https:~~/~~/usercontent.com/images/bc81a390-f766-4fd2-951a.png>>url:https://mcusercontent.com/cfa07718237c272d8e8405296/images/bc81a390-f766-4fd2-951a-709e35fa3808.png||shape="rect"]]" style="max-width:600px; padding-bottom: 0; (% style="color: rgb(255,0,0);" %)display: inline !important;(%%) vertical-align: bottom;" width="485.04" />
66 -
67 -CHANGE THE display: setting to:
68 -
69 -(% style="color: rgb(255,0,0);" %)display: block;
70 -
71 -\\
72 -
73 73  [[image:attach:ONEmail Add Test Address.png||width="600"]]
74 74  
75 -When you have finished editing your campaign, you'll want to test it to see how it looks, make sure all of the links work, etc. Simply put your e-mail address or the address you would like to receive the test mail into the box, and hit Send test.
51 +When you have finished editing your campaign, you'll want to test it to see how it looks, make sure all of the links work, etc. Simply put your e-mail address or the address you would like to receive the test mail into the box, and hit Send test.  If the e-mail you entered is not already in the database, ONEmail will tell you and give you the opportunity to add the address to your ONEmail database. Click Add and then hit Send test again. You will receive a copy of your campain at the address you submitted.
76 76  
77 -If the e-mail you entered is not already in the database, ONEmail will tell you and give you the opportunity to add the address to your ONEmail database. Click Add and then hit Send test again. You will receive a copy of your campaign at the address you submitted.
78 -
79 79  You should try to validate your message not only with your own eyes, but with one of the excellent, third-party validation platforms out there. One such platform, mail-tester.com, is very easy to use and costs just a few dollars a month. To try it, simply go to [[https:~~/~~/www.mail-tester.com/>>url:https://www.mail-tester.com/||shape="rect"]]. You will see a page with a randomly-generated e-mail address and a button to test the campaign. Copy the randomly-generated e-mail into the "Send test" field above, add it to your list, and send a test.
80 80  
81 81  You can then go back to https:~/~/mail-tester.com and run the test. It will show you a lot of valuable information about your message, and provide tips on getting the best-possible inbox placement.
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87 87  
88 88  \\
89 89  
64 +\\
65 +
90 90  [[image:attach:ONEmail Schedule Campaign.png||width="800"]]
91 91  
92 92  You'll see two other options on this page that you might not be familiar with: Repeat and Requeue. These two options are confusing, yet powerful, so let's discuss both:
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126 126  
127 127  \\
128 128  
129 -=== CAMPAIGN PERSONALIZATION ===
105 +\\
130 130  
131 -ONEmail can personalize messages using special markers or "placeholders." When you enter a place-holder in your message, ONEmail will replace that placeholder with the value of that field for that user. For example, the placeholder [ EMAIL ] is equivalent to a user's e-mail address. So when you send a campaign and include the placeholder [ EMAIL ] in the campagin, this placeholder will be replaced with the email address of each user the campaign is being sent to.
132 -
133 -When you set up your ONEmail install, you defined which demographic fields would be available as placeholders in ONEmail. These typically include  [ FNAME ] for a user's first-name, [ LNAME ] for a user's last-name, and [ COMPANY ] for the user's company name.
134 -
135 -Other placeholders that the system recognizes include:
136 -
137 -[ OCID ]: This is the OCID of the user receiving the e-mail
138 -
139 -[ EMAIL ]: This is the e-mail address of the user receiving the e-mail
140 -
141 -[ FORWARDURL ]: This will create a unique link in the campaign that a user can use to FORWARD the message to another user
142 -
143 -[VIEWBROWSER]: This will create a unique link that allows the user to view the campaign through a web browser.
144 -
145 -When sending a campaign, be sure to include a link to your e-mail preferences form, or include a one-click opt-out link so that user's can unsubscribe from the messages you are sending. One simple way to do this is using the one-click opt-out feature of ONEcount, which is described [[here>>doc:ds.One Click Opt-out]].
146 -
147 147  \\
148 148  
149 149  
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209 209  {{/layout-cell}}
210 210  {{/layout-section}}
211 211  {{/layout}}
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Confluence.Code.ConfluencePageClass[0]
id
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1 -67184
1 +36667426
url
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1 -https://info.onecount.net//wiki/spaces/OD/pages/67184/ONEmail
1 +https://info.onecount.net//wiki/spaces/OD/pages/36667426/ONEmail