Changes for page Segment Manager
Last modified by Admin User on 2025/01/24 16:21
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... ... @@ -4,11 +4,11 @@ 4 4 5 5 6 6 {{id name="Start ScreenSteps Content"/}} 7 -The Targeting Engine is a powerful tool that allows to toquickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site.7 +The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 8 8 9 9 You can target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 10 10 11 -The following lesson will provide details on how to use the **Segment Manager** , **Action Manager**, and **Target Engine**.11 +The following lesson will provide details on how to use the **Segment Manager**. 12 12 13 13 === Please Note: === 14 14 ... ... @@ -20,47 +20,121 @@ 20 20 21 21 === === 22 22 23 -{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the SegmentManagermenu, select Segment Manager:**23 +{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the left hand side navigation bar, select Activation → Segment Manager :** 24 24 ** 25 25 26 -[[image:attach: segment manager menu.png||width="800"]]26 + [[image:attach:image2021-10-25_15-3-35.png||thumbnail="true" height="250"]] 27 27 28 28 \\ 29 29 30 - You will see a list of existing segments.Click "Create Segment" in the upper right-hand corner.30 +Under "User Defined Segments" tab, you will see a list of existing segments. 31 31 32 - [[image:attach:manage segments.png||height="250"]]32 +Each segment created, is listed here and has edit and delete functionality available just next to it. The overview of the segment (effective date, action, segment size, stats for known and unknown users) is available on click of arrow button next to each segment. 33 33 34 34 \\ 35 35 36 - You'll be taken to a screen allowing you to defineanew segment. Give your segmentdescriptive name. You canenter a brief descriptionof thesegmentas well.36 +[[image:attach:image2021-10-25_15-11-53.png||height="250"]] 37 37 38 - [[image:attach:segment-definion.png||height="250"]]38 +\\ 39 39 40 +[[image:attach:image2021-10-25_18-23-50.png||width="794"]] 41 + 40 40 \\ 41 41 42 - Asegment isagroupofpeople.You can definethat group based onany number ofdemographiccriteria, ie.,"who" theuseris, orbasedon behavioral criteria, ie.,"what" the user has done.You canalsocreatean"Account-based Segment."This is typically a groupofIP Addresses that define atargetcompany.44 +Click "Create Segment" in the upper right-hand corner. You'll be taken to a screen allowing you to define a new segment. 43 43 44 - If you click the"First Party" tab, youwillhavetheopportunityto defineasegment.Clickonhe "User"buttontodefinethesegmentbasedondemographiccharacteristicsorelectAccounttodefineyoursegment basedonan IP addressrange.46 +The new segment creation screen consists of total 5 tabs – Definition, Demographics (previously named as First Party), IP Address (previously named as Account based), Behavior, Action. 45 45 48 +Demographics, IP Address, Behavior tabs allow us to define the segment rules. 49 + 50 +**1. Definition Tab:** 51 + 52 +Define your segment by giving it a name and a brief description. 53 + 54 +Title is a mandatory field. It should not be blank. Without providing title, you cannot navigate to other tabs. 55 + 56 +Description is an optional field and can have any types of values. 57 + 58 +[[image:attach:Screen Shot 2022-03-31 at 14.42.25.png||width="800"]] 59 + 60 +\\ 61 + 62 + A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "IP addresses-based Segment.", which can also be called as account based segment. 63 + 64 +Give your segment a descriptive name. You can also add a brief description to the segment with more details. On this panel you will see an option to include only unknown users in this segment. Many of the segment selection criteria can apply to both unknown (ie., unidentified) and known (identified) users. By changing this option to "Yes," you are telling ONEcount to only select users who are unknown for this segment. (See segment impact chart below). 65 + 66 +\\ 67 + 68 +**2. Demographics Tab:** 69 + 70 +If you click the "Demographics" tab, you will have the opportunity to define demographic characteristics for the segment. Multiple rules can be added with And/OR conditions as per requirements. 71 + 72 +[[image:attach:image2021-10-25_15-51-28.png||width="794"]] 73 + 46 46 === === 47 47 48 -{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTof your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. Or choose Account to define an account-based segment.76 +{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTDefine demographic rules of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. 49 49 50 -[[image:attach: segment-demos.png||height="250"]]78 +[[image:attach:image2021-10-25_15-55-34.png||width="794"]] 51 51 52 - If you choose a demographic question that has a multiple choice response, simply click in the target box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question.80 +\\ 53 53 82 +If you choose a demographic question that has a multiple choice response, simply click in the search text box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 83 + 54 54 To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question. 55 55 56 56 In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 57 57 58 -If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. If you would like to add behavioral characteristics to your segment (ie., Peditricians who live in Arizona and have read three articles on diabetes), click on the Behavior tab.88 +If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. 59 59 90 +**~*~*NOTE: **E-mail is a special demographic field. Since demographic fields are part of a user's profile, a user who is unknown would not have any demographic information in the database. Therefore, when you select a demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mail but leave the Search Text box blank), ONEcount will automatically include unknown users in this segment. This is because a user who is unknown has no e-mail address. For further details, please see the segment impact chart below. 91 + 60 60 \\ 61 61 62 - [[image:attach:segment-content.png||height="250"]]94 +**3. IP Address Tab:** 63 63 96 +The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here. 97 + 98 +=== === 99 + 100 +{{id name="CreateAccountSegment"/}} 101 + 102 +(% style="margin-left: 30.0px;" %) 103 +=== CREATE AN IP Address-BASED SEGMENT === 104 + 105 +(% style="margin-left: 30.0px;" %) 106 +Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 107 + 108 + [[image:attach:image2021-10-25_16-57-14.png||width="794"]] 109 + 110 +This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 111 + 112 +So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 113 + 114 +Note that in IP Address based segmenting you can enter multiple IP addresses and user agents in each field. 115 + 116 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 117 + 118 +If you are creating purely a IP Address based segment, hit "Save" and ONEcount will save your segment. 119 + 120 +\\ 121 + 122 +4. **Behavior Tab:** 123 + 124 +If you would like to add behavioral characteristics to your segment (ie., Pediatricians who live in Arizona and have read at least two articles on pain), click on the Behavior tab. 125 + 126 +((( 127 +\\ 128 +))) 129 + 130 +=== === 131 + 132 +{{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\ 133 + 134 +[[image:attach:image2021-10-25_16-35-1.png||width="794"]] 135 + 136 +\\ 137 + 64 64 To define behavioral characteristics of your segment, choose a behavior type from the Category pull-down. The sub-category pull-down will change depending on the Category that was chosen. For the target, you can enter keywords in the Target box if the value(s) are free text. 65 65 66 66 If the Target values are multiple choice, you can put your cursor in the box, hit back-space, and then start typing possible values. ONEcount will show matching values, just hit enter and ONEcount will add the value to the target. ... ... @@ -67,7 +67,7 @@ 67 67 68 68 You can add multiple values to a single behavioral target; they will be "OR" values, meaning the segment will be true if any of the values is present. 69 69 70 -Define the frequency of the action in the Freq ./Daysbox. This means how many times within the given date range this even has happened, and enter a date range for the given event.144 +Define the frequency of the action in the Frequency box. This means how many times within the given date range this event has happened, and enter a date range for the given event. 71 71 72 72 If you add multiple behavioral criteria to your segment (hit Add) to add more behavioral criteria, be sure to define whether this criteria is AND/OR, meaning, whether this segment will match when both criteria are met (AND), or when either of the criteria is met (OR). 73 73 ... ... @@ -81,7 +81,7 @@ 81 81 82 82 **Form**: Users are selected based on the ONEcount form they have engaged with. The sub-category for Form is Completed. Target is the name of the form. 83 83 84 -**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. 158 +**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. The selected date range will query on Request Date (Not Transaction Date). 85 85 86 86 **Package Status**: Users are selected based on the status of a package they have purchased or subscribed to. Best when used with a Package Transaction criteria. The sub-categories for Package Status are any of the package Statuses that you've defined in the Package Status section under the Inventory menu in ONEcount. There are no targets for this option. 87 87 ... ... @@ -89,62 +89,212 @@ 89 89 90 90 **Web**: Users are selected based on the web URLs that they have visited. The sub-category is Viewed. The target is a URL or URL fragment. 91 91 92 -**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. 166 +**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. The selected date range will query on Request Date (Not Transaction Date). 93 93 94 94 **Product Attribute**: Users are selected based on specific attributes of the products they have purchased. The sub-categories are the attributes (ie., category, type, state, etc.) The target is the value of that attribute (ie., blue, edible, New York, etc.) If the sub-category is a multiple-choice list, then your target must be the name of one of those elements of the list. If the sub-category is a free text field, you can enter any value in the target box. 95 95 96 - Once youhavedefinedyourFirstParty(demographic)andBehavioralcriteriafor yoursegment,besure to**HITSAVE.**170 +**Quiz: **Users are selected based on whether the quiz is completed. It has only one subcategory 'completed'. You can enter the target in the text box. 97 97 98 - \\172 +**Geo: **Users are selected based on specific geographic location from anywhere in the world. The sub-category is 'coordinate'. When this geo category is selected, the world map is popped up and you can select any region on that map, where you want to target your users. Once, the selection of region is made, you will see the corresponding geographic coordinates are added to the target field. This geo-based targeting is one of the important functionalities introduced recently. Like other behavior categories, geo can also be added any number of times along with any other rules, by using ‘Add’ button on the screen as per your requirements. 99 99 100 -(% style="margin-left: 30.0px;" %) 101 -=== 102 - === 174 +Once you have defined your Behavioral criteria for your segment and you do not wish to add any other rules/action, be sure to **HIT SAVE.** 103 103 104 - {{idname="CreateAccountSegment"/}}176 +**Note: There can be only one rule for each criteria like web, banner. If you have multiple target values all of them can be added into 1 rule by adding multiple values into target box.** 105 105 106 -(% style="margin-left: 30.0px;" %) 107 -=== CREATE AN ACCOUNT-BASED SEGMENT === 178 +ONEcount uses specific logic for demographic and behavioral-based criteria. If you select any demographic field as part of your segment (other than e-mail, which is a special case), ONEcount will only select known users has part of the segment. This is because an unknown user has not been matched to a profile, and therefore ONEcount has no way of knowing the user's response to that demographic question. Put another way, if you include State is Alabama in your segment criteria, ONEcount will exclude all unknown users because there is no way for ONEcount to know the state of an unknown user. 108 108 109 -(% style="margin-left: 30.0px;" %) 110 -target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 180 +The following Segment Impact Matrix illustrates the types of users who can be selected with each demographic and behavioral criteria: 111 111 112 -(% style="margin-left: 30.0px;" %) 113 -This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 114 - 115 -(% style="margin-left: 30.0px;" %) 116 -So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 117 - 118 -(% style="margin-left: 30.0px;" %) 119 -Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field. 120 - 121 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 122 - 123 -== == 124 - 125 -{{id name="CreateAction"/}}CREATE AN ACTIONFrom the Segment Manager menu, select Action Manager. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Transactional Email 126 - 182 +|((( 183 +**DEMOS** 184 +)))|((( 185 +**VALUE** 186 +)))|((( 187 +**Selects (KNOWN/UNKNOWN/BOTH)** 188 +))) 189 +|((( 190 +Any demo 191 +)))|((( 192 +ANY VALUE 193 +)))|((( 194 +KNOWN 195 +))) 196 +|((( 197 +E-mail DEMO 198 +)))|((( 199 +IS BLANK 200 +)))|((( 201 +BOTH 202 +))) 203 +|((( 127 127 \\ 128 - 129 -[[image:attach:Action-manager menu.png||width="800"]] 130 - 205 +)))|((( 206 +IS NOT BLANK 207 +)))|((( 208 +KNOWN 209 +))) 210 +|(% colspan="1" %)(% colspan="1" %) 211 +((( 131 131 \\ 132 - 133 -You'll see a list of Actions that have been previously been created. To create a new Action, click "Create Action" in the upper right. 134 - 213 +)))|(% colspan="1" %)(% colspan="1" %) 214 +((( 135 135 \\ 216 +)))|(% colspan="1" %)(% colspan="1" %) 217 +((( 218 +\\ 219 +))) 220 +|((( 221 +**//BEHAVIOR//** 222 +)))|((( 223 +**//VALUE//** 224 +)))|((( 225 +//Selects **(KNOWN/UNKNOWN/BOTH)**// 226 +))) 227 +|((( 228 +Banner 229 +)))|((( 230 +Clicked/Viewed 231 +)))|((( 232 +BOTH 233 +))) 234 +|((( 235 +Content 236 +)))|((( 237 +Viewed 238 +)))|((( 239 +BOTH 240 +))) 241 +|((( 242 +EMAIL 243 +)))|((( 244 +Opened 245 +)))|((( 246 +KNOWN 247 +))) 248 +|((( 249 +\\ 250 +)))|((( 251 +Clicked/Viewed 252 +)))|((( 253 +KNOWN 254 +))) 255 +|((( 256 +\\ 257 +)))|((( 258 +Not clicked 259 +)))|((( 260 +KNOWN 261 +))) 262 +|((( 263 +Form 264 +)))|((( 265 +Completed 266 +)))|((( 267 +KNOWN 268 +))) 269 +|((( 270 +\\ 271 +)))|((( 272 +Abandoned 273 +)))|((( 274 +BOTH 275 +))) 276 +|((( 277 +Package Status 278 +)))|((( 279 +\\ 280 +)))|((( 281 +KNOWN 282 +))) 283 +|((( 284 +Package Transaction 285 +)))|((( 286 +\\ 287 +)))|((( 288 +KNOWN 289 +))) 290 +|((( 291 +Quiz 292 +)))|((( 293 +Completed 294 +)))|((( 295 +BOTH 296 +))) 297 +|((( 298 +\\ 299 +)))|((( 300 +Abandoned 301 +)))|((( 302 +BOTH 303 +))) 304 +|((( 305 +Source Code 306 +)))|((( 307 +Selected 308 +)))|((( 309 +KNOWN 310 +))) 311 +|((( 312 +Web 313 +)))|((( 314 +Viewed 315 +)))|((( 316 +BOTH 317 +))) 318 +|((( 319 +Product Transaction 320 +)))|((( 321 +Subscribed 322 +)))|((( 323 +KNOWN 324 +))) 325 +|((( 326 +\\ 327 +)))|((( 328 +Currently Subscribed 329 +)))|((( 330 +KNOWN 331 +))) 332 +|((( 333 +\\ 334 +)))|((( 335 +Not Subscribed 336 +)))|((( 337 +BOTH 338 +))) 339 +|((( 340 +\\ 341 +)))|((( 342 +Unsubscribed 343 +)))|((( 344 +KNOWN 345 +))) 346 +|((( 347 +GEO 348 +)))|((( 349 +IS IN 350 +)))|((( 351 +BOTH 352 +))) 353 +|((( 354 +Engagement Metric 355 +)))|((( 356 +\\ 357 +)))|((( 358 +KNOWN 359 +))) 136 136 137 - [[image:attach:action-manager.png||height="250"]]361 +**5. Action tab: ** 138 138 139 - \\363 +Any action to be associated for segment targeting is defined in this tab. 140 140 141 - You'll be askedto providea name forur newsegment.Makeit descriptive. You canalso provide abriefdescription for thisaction.ClickNext.365 +Date range is a mandatory field (both start and end dates) to add any form of action. You can select any form of action from the dropdown. Once you provide action details, you can save the changes made. 142 142 143 - \\367 + [[image:attach:image2021-10-25_16-59-19.png||width="794"]] 144 144 145 - [[image:attach:define-action.png||height="250"]]369 +== == 146 146 147 - On the nextscreen,fromtheActionpull-down,choose the type of actionyouwouldlike.Again,youhavefourchoices:AdTarget(throughGoogleAdManager orDFP),Pop-UP,TransactionalEmail,orRedirect.371 +{{id name="CreateAction"/}}ADD AN ACTIONGo to the Action tab of create/edit segment. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Email, Social Target, Subscribe to a Product, Unsubscribe to a Product, Subscribe to a Package, Unsubscribe to a Package, Add to Segment, Remove from Segment. Any action can be selected from action type dropdown. 148 148 149 149 === 150 150 === ... ... @@ -151,11 +151,11 @@ 151 151 152 152 {{id name="CreateAdAction"/}} 153 153 154 -=== ** CREATEAN AD ACTION** ===378 +=== **ADD AN AD ACTION** === 155 155 156 156 Here, we are defining an Ad Target. This will allow ONEcount to tell Google Ad Manager (DFP) what ad to target when a specific user is on your web site. The specific users will be defined in the Segment that you link to this target. 157 157 158 -In the screen below, you'll see the options for an Ad Target. The first t wooptions are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.382 +In the screen below, you'll see the options for an Ad Target. The first three options are Target Domain and Target Content, Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 159 159 160 160 In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a banner or banner campaign. In effect you are saying, whenever someone comes to this section or this web site, show them this banner. 161 161 ... ... @@ -167,8 +167,12 @@ 167 167 168 168 For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes. 169 169 170 - [[image:attach:Define-banner-target.png||height="250"]]394 +\\ 171 171 396 + [[image:attach:image2021-10-25_17-16-33.png||width="794"]] 397 + 398 +\\ 399 + 172 172 The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 173 173 174 174 The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show. ... ... @@ -184,13 +184,13 @@ 184 184 185 185 {{id name="CreatePopupAction"/}} 186 186 187 -=== CREATEA POP-UP ACTION ===415 +=== ADD A POP-UP ACTION === 188 188 189 -You can also create a pop-up target for your segments. There are two different typesofpop-upsthatcan be defined intheONEcountAction Manager:AONEcountpop-up,andaCustomHTML pop-up.417 +You can also create a pop-up target for your segments. Any pop-up created under form-builder section od ONEcount cxan be used for pop-up action for segment. 190 190 191 -Choose Pop-Up from the Action pull-down at the top.419 +Choose Pop-Up from the Action Type pull-down. 192 192 193 -The next t wooptions are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.421 +The next three options are Target Domain, Target Content and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 194 194 195 195 In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a pop-up. In effect you are saying, whenever someone comes to this section or this web site, show them this pop-up. 196 196 ... ... @@ -204,169 +204,116 @@ 204 204 205 205 The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 206 206 207 - [[image:attach:pop-up-action.png||width="800"]]435 +\\ 208 208 437 + [[image:attach:image2021-10-25_17-54-54.png||height="250"]] 438 + 439 +\\ 440 + 209 209 Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts. 210 210 211 211 Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually. 212 212 213 -Last, define the pop-up.445 +Last, select the pop-up (it can be any pop-up form builder pop-up or A/B test pop-up). 214 214 215 - ONEcount includes a simplepop-upbuilderthat allowsyou to builda pop-up with buttons thatlinkout to otheractionslike forms, web pages,etc.447 +Review your Action details and finally click Save to save it. 216 216 217 - Simply add the header or title for your pop-up, and then the text you want to appear in the box. Check the Display Opt out box if you want the pop-up to include an option to prevent future pop-ups. Choose how many action buttons you would like on the pop-up, and define the button text and the link that the user is sent to when they click on the button.449 +\\ 218 218 219 -If you have pop-up code that your web team has built, you can click on the Custom HTML tab and paste your code in the box. 220 - 221 -[[image:attach:custom-popup-box.png||width="800"]] 222 - 223 -Click Next to review your Action definition, and finally Save to save it. 224 - 225 -This is an example of ONEcount's built-in pop-ups: 226 - 227 227 (% style="margin-left: 30.0px;" %) 228 - [[image:attach:media_1443033012905.png||align="center"]]452 +=== **ADD A SOCIAL TARGET ACTION** === 229 229 230 -(% style="margin-left: 30.0px;" %) 231 -Note that the display opt-out will appear only if checked when creating the pop-up action. 454 +In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containing the users you want to target. Once that segment is created, ONEcount will automatically populate the segment in the social platform as users qualify for that segment in ONEcount. 232 232 233 -(% style="margin-left: 30.0px;" %) 234 -=== 235 - === 456 +To do this, ONEcount needs API access to your social account. This account should be the one you run your social ad campaigns through. You will need to provide the credentials for these accounts to the ONEcount team to configure your installation. Just open a ticket with our Help Desk and include the credentials and platform you would like to be connected to, and we''ll take care of it. 236 236 237 - {{id name="CreateRedirectAction"/}}458 +**To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API access that meets this criteria. If your account does not meet these criteria, we can send a file containing the hashed e-mails of users who fit into the segmnt, so that you can load the data into Google's Customer Match tool manually. 238 238 239 -(% style="margin-left: 30.0px;" %) 240 -=== **CREATE A REDIRECT ACTION** === 460 +[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]] 241 241 242 - ChooseredirectfromthelistofActions.Theredirect actionisverysimilartothePop-Upaction,exceptthatinsteadofdisplaying apop-upmessage,ONEcountwillredirect the userto aURLof yourchoosing.462 +**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access. 243 243 244 - One use case for this mightbe userswho have a subscriptionthatis running out; youcould create a segment of users whosesubscriptionxpires inhe next 10 days, and target thatsegmentth anAction that redirects them to your subscriptionform whenhey firstcometo yoursite.464 +[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]] 245 245 246 -As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 247 - 248 248 \\ 249 249 250 -(% style="margin-left: 60.0px;" %) 251 -[[image:attach:media_1442947217827.png||align="center"]] 468 +Choose Social Target from the list of Type of Action. You can select multiple social platforms in a single action as shown in below screenshot. Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform. 252 252 253 -(% style="margin-left: 60.0px;" %) 254 -Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 470 +The URLs ONEcount generates will be the ones you place in the banner system on the social platform. When the user clicks on the URL, they will be sent to the URL you entered in this box, with two important advantages: 1) ONEcount will record the click and capture it for your analysis, and 2) if the user is known to ONEcount, the analytics will show the identity of the user who clicked–even if the link you enter here is not on your web site. 255 255 256 -(% style="margin-left: 60.0px;" %) 257 -Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 472 +[[image:attach:Screen Shot 2021-11-17 at 18.36.23.png||height="250"]] 258 258 259 -(% style="margin-left: 60.0px;" %) 260 -Click "Next" to continue to Step 4 – Review and Save. 474 +\\ 261 261 262 -(% style="margin-left: 60.0px;" %) 263 -When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 476 +To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard. 264 264 265 -(% style="margin-left: 30.0px;" %) 266 -Click "Next" to continue to Step 4 – Review and Save. 478 +\\ 267 267 268 -(% style="margin-left: 30.0px;" %) 269 -When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 480 +[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]] 270 270 271 -(% style="margin-left: 30.0px;" %) 272 -=== 273 - === 482 +\\ 274 274 275 -{{id name="CreateEmailAction"/}} 276 - 277 277 (% style="margin-left: 30.0px;" %) 278 -=== CREATEEMAIL ACTION===485 +=== === 279 279 280 -(% style="margin-left: 30.0px;" %) 281 -To send a transactional e-mail to a user, choose Email from the Action pull-down. 487 +{{id name="CreateRedirectAction"/}} 282 282 283 283 (% style="margin-left: 30.0px;" %) 284 - [[image:attach:media_1442946953775.png||align="center"]]490 +=== **ADD A REDIRECT ACTION** === 285 285 286 -(% style="margin-left: 30.0px;" %) 287 -Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 492 +Choose redirect from the list of Type of Action. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing. 288 288 289 -(% style="margin-left: 30.0px;" %) 290 -Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 494 +One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 291 291 292 -(% style="margin-left: 30.0px;" %) 293 -Click "Next" to continue to Step 4 – Review and Save. 496 +As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 294 294 295 -(% style="margin-left: 30.0px;" %) 296 -[[image:attach:media_1443035194695.png||align="center"]] 297 - 298 -(% style="margin-left: 30.0px;" %) 299 -When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 300 - 301 -Review and Save 302 - 303 -[[image:attach:media_1446742842763.png||align="center"]] 304 - 305 -Review all of the information for your persona, and click "Save Persona" to save. 306 - 307 -If you wish to make changes, click the "Back" button to move backward through the steps. 308 - 309 309 \\ 310 310 311 -== 312 - == 500 + [[image:attach:image2021-10-25_18-2-56.png||height="250"]] 313 313 314 -{{id name="CreateTarget"/}} 315 - 316 -== **CREATE A TARGET: CONNECTING SEGMENTS TO ACTIONS** == 317 - 318 -So now you have created audience segments based on demographics, actions, or a host of other deterministic criteria. And you've created a handful of actions, including pop-ups, banner targets, transactional e-mails and redirects. How do you put it all together? 319 - 320 -The Target Engine has a very simple task: It connects Segments to Actions. It is pretty easy to use. Simply select Target Engine from the Segment Manager menu: 321 - 322 322 \\ 323 323 324 -[[image:attach:target-engine-menu.png||width="800"]] 504 +(% style="margin-left: 30.0px;" %) 505 +=== === 325 325 326 - \\507 +{{id name="CreateEmailAction"/}} 327 327 328 -You'll see a list of existing targets and have an opportunity to create a new one. To edit an existing target, click on the pencil icon next to the target. 509 +(% style="margin-left: 30.0px;" %) 510 +=== ADD EMAIL ACTION === 329 329 330 -\\ 512 +(% style="margin-left: 30.0px;" %) 513 +To send a transactional e-mail to a user, choose Email from the Action Type pull-down. 331 331 332 -[[image:attach:target-list.png||width="800"]] 333 - 515 +(% style="margin-left: 30.0px;" %) 334 334 \\ 335 335 336 -Once a segment has been defined and executed by the system, you can see up to the minute the statistics on your target by clicking on the small arrow next to the target. The screen will expand to show the details of your target, as well as usage statistics. In this case, the target waas seen 296,852 times by 35,166 unique users. The numbers in blue next to Known represent the number of known or identified views or users who have interacted with this target. 518 +(% style="margin-left: 30.0px;" %) 519 +[[image:attach:image2021-10-25_18-6-13.png||width="794"]] 337 337 521 +(% style="margin-left: 30.0px;" %) 338 338 \\ 339 339 340 - [[image:attach:expanded-target-list.png||width="800"]]524 + When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. 341 341 342 342 \\ 343 343 344 - Tocreateawtarget, click"CreateTarget"inthe upper-rightcorner. You'llbe presented with a screenallowingyoutogivethetarget a title and a brief description. You'll also beivenheopportunity to define an effective date range. Thisisthe time period duringwhich the Target will be active.528 +If you wish to cancel the changes, click the "Cancel" button to go to the segment listing page. 345 345 346 -Please note that if you have defined a time-frame in your segment for behavior, it will not effect the date range for the target. The reason is because the segment time-frame determines who is in the segment, the target time-frame determines when the target will be "live." 347 - 348 -For example, you might create a segment of web site visitors who looked at Halloween merchandise on your site from 10/1 to 10/31, and then a target that runs 11/1 through 11/25 offering them a discount on Thanksgiving merchandise. 349 - 350 350 \\ 351 351 352 -[[image:attach:target-definition.png||width="800"]] 532 +== 533 + == 353 353 354 - Once you have definedthenameand daterangeof your target, simply select theappropriate Segmentto the Action(s) you want to execute. Note than mor than one Action can be selected for a given segment.535 +{{id name="CreateTarget"/}} 355 355 356 356 \\ 357 357 358 -[[image:attach:target-segment-action.png||width="800"]] 359 - 360 360 \\ 361 361 362 -Click Next to reviewyour settings, and then save. 363 - 364 364 \\ 365 365 366 366 \\ 367 367 368 -[[image:attach:target-review-and-save.png||width="800"]] 369 - 370 370 \\ 371 371 372 372 \\ ... ... @@ -381,14 +381,8 @@ 381 381 382 382 \\ 383 383 384 -\\ 385 385 386 -\\ 387 387 388 -\\ 389 - 390 - 391 - 392 392 {{id name="End ScreenSteps Content"/}} 393 393 {{/layout-cell}} 394 394 ... ... @@ -485,9 +485,3 @@ 485 485 {{/layout-cell}} 486 486 {{/layout-section}} 487 487 {{/layout}} 488 - 489 -\\ 490 - 491 -\\ 492 - 493 -\\
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