Changes for page Segment Manager
Last modified by Admin User on 2025/01/24 16:21
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... ... @@ -4,11 +4,11 @@ 4 4 5 5 6 6 {{id name="Start ScreenSteps Content"/}} 7 -The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 7 +The Targeting Engine is a powerful tool that allows to to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 8 8 9 9 You can target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 10 10 11 -The following lesson will provide details on how to use the **Segment Manager**. 11 +The following lesson will provide details on how to use the **Segment Manager**, **Action Manager**, and **Target Engine**. 12 12 13 13 === Please Note: === 14 14 ... ... @@ -20,121 +20,47 @@ 20 20 21 21 === === 22 22 23 -{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the lefthand side navigation bar, selectActivation →Segment Manager23 +{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the Segment Manager menu, select Segment Manager:** 24 24 ** 25 25 26 - image2021-10-25_15-3-35.png||thumbnail="true"height="250"]]26 +[[image:attach:segment manager menu.png||width="800"]] 27 27 28 28 \\ 29 29 30 - Under "User Defined Segments" tab, you will see a list of existing segments.30 +You will see a list of existing segments. Click "Create Segment" in the upper right-hand corner. 31 31 32 - Each segment created, is listed hereandhas edit and delete functionality available just next to it. The overview of the segment(effective date, action,segmentize, stats for known and unknown users) is available on click of arrow button next to eachsegment.32 +[[image:attach:manage segments.png||height="250"]] 33 33 34 34 \\ 35 35 36 - [[image:attach:image2021-10-25_15-11-53.png||height="250"]]36 +You'll be taken to a screen allowing you to define a new segment. Give your segment a descriptive name. You can enter a brief description of the segment as well. 37 37 38 - \\38 +[[image:attach:segment-definion.png||height="250"]] 39 39 40 -[[image:attach:image2021-10-25_18-23-50.png||width="794"]] 41 - 42 42 \\ 43 43 44 - Click"Create Segment"intheupperright-hand corner.You'llbe takento a screenallowing youto define anewsegment.42 +A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "Account-based Segment." This is typically a group of IP Addresses that define a target company. 45 45 46 - Thenewsegmentcreation screen consists oftotal5tabs– Definition,Demographics(previously named asFirstParty),IPAddress (previouslynamedas Account based),Behavior,Action.44 +If you click the "First Party" tab, you will have the opportunity to define a segment. Click on the "User" button to define the segment based on demographic characteristics or select Account to define your segment based on an IP address range. 47 47 48 -Demographics, IP Address, Behavior tabs allow us to define the segment rules. 49 - 50 -**1. Definition Tab:** 51 - 52 -Define your segment by giving it a name and a brief description. 53 - 54 -Title is a mandatory field. It should not be blank. Without providing title, you cannot navigate to other tabs. 55 - 56 -Description is an optional field and can have any types of values. 57 - 58 -[[image:attach:Screen Shot 2022-03-31 at 14.42.25.png||width="800"]] 59 - 60 -\\ 61 - 62 - A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "IP addresses-based Segment.", which can also be called as account based segment. 63 - 64 -Give your segment a descriptive name. You can also add a brief description to the segment with more details. On this panel you will see an option to include only unknown users in this segment. Many of the segment selection criteria can apply to both unknown (ie., unidentified) and known (identified) users. By changing this option to "Yes," you are telling ONEcount to only select users who are unknown for this segment. (See segment impact chart below). 65 - 66 -\\ 67 - 68 -**2. Demographics Tab:** 69 - 70 -If you click the "Demographics" tab, you will have the opportunity to define demographic characteristics for the segment. Multiple rules can be added with And/OR conditions as per requirements. 71 - 72 -[[image:attach:image2021-10-25_15-51-28.png||width="794"]] 73 - 74 74 === === 75 75 76 -{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENT Define demographic rules of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment.48 +{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTof your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. Or choose Account to define an account-based segment. 77 77 78 -[[image:attach: image2021-10-25_15-55-34.png||width="794"]]50 +[[image:attach:segment-demos.png||height="250"]] 79 79 80 - \\52 +If you choose a demographic question that has a multiple choice response, simply click in the target box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 81 81 82 -If you choose a demographic question that has a multiple choice response, simply click in the search text box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 83 - 84 84 To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question. 85 85 86 86 In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 87 87 88 -If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. 58 +If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. If you would like to add behavioral characteristics to your segment (ie., Peditricians who live in Arizona and have read three articles on diabetes), click on the Behavior tab. 89 89 90 -**~*~*NOTE: **E-mail is a special demographic field. Since demographic fields are part of a user's profile, a user who is unknown would not have any demographic information in the database. Therefore, when you select a demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mail but leave the Search Text box blank), ONEcount will automatically include unknown users in this segment. This is because a user who is unknown has no e-mail address. For further details, please see the segment impact chart below. 91 - 92 92 \\ 93 93 94 - **3. IP Address Tab:**62 +[[image:attach:segment-content.png||height="250"]] 95 95 96 -The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here. 97 - 98 -=== === 99 - 100 -{{id name="CreateAccountSegment"/}} 101 - 102 -(% style="margin-left: 30.0px;" %) 103 -=== CREATE AN IP Address-BASED SEGMENT === 104 - 105 -(% style="margin-left: 30.0px;" %) 106 -Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 107 - 108 - [[image:attach:image2021-10-25_16-57-14.png||width="794"]] 109 - 110 -This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 111 - 112 -So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 113 - 114 -Note that in IP Address based segmenting you can enter multiple IP addresses and user agents in each field. 115 - 116 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 117 - 118 -If you are creating purely a IP Address based segment, hit "Save" and ONEcount will save your segment. 119 - 120 -\\ 121 - 122 -4. **Behavior Tab:** 123 - 124 -If you would like to add behavioral characteristics to your segment (ie., Pediatricians who live in Arizona and have read at least two articles on pain), click on the Behavior tab. 125 - 126 -((( 127 -\\ 128 -))) 129 - 130 -=== === 131 - 132 -{{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\ 133 - 134 -[[image:attach:image2021-10-25_16-35-1.png||width="794"]] 135 - 136 -\\ 137 - 138 138 To define behavioral characteristics of your segment, choose a behavior type from the Category pull-down. The sub-category pull-down will change depending on the Category that was chosen. For the target, you can enter keywords in the Target box if the value(s) are free text. 139 139 140 140 If the Target values are multiple choice, you can put your cursor in the box, hit back-space, and then start typing possible values. ONEcount will show matching values, just hit enter and ONEcount will add the value to the target. ... ... @@ -141,7 +141,7 @@ 141 141 142 142 You can add multiple values to a single behavioral target; they will be "OR" values, meaning the segment will be true if any of the values is present. 143 143 144 -Define the frequency of the action in the Freq uency box. This means how many times within the given date range this eventhas happened, and enter a date range for the given event.70 +Define the frequency of the action in the Freq./Days box. This means how many times within the given date range this even has happened, and enter a date range for the given event. 145 145 146 146 If you add multiple behavioral criteria to your segment (hit Add) to add more behavioral criteria, be sure to define whether this criteria is AND/OR, meaning, whether this segment will match when both criteria are met (AND), or when either of the criteria is met (OR). 147 147 ... ... @@ -155,7 +155,7 @@ 155 155 156 156 **Form**: Users are selected based on the ONEcount form they have engaged with. The sub-category for Form is Completed. Target is the name of the form. 157 157 158 -**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. The selected date range will query on Request Date (Not Transaction Date).84 +**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. 159 159 160 160 **Package Status**: Users are selected based on the status of a package they have purchased or subscribed to. Best when used with a Package Transaction criteria. The sub-categories for Package Status are any of the package Statuses that you've defined in the Package Status section under the Inventory menu in ONEcount. There are no targets for this option. 161 161 ... ... @@ -163,213 +163,62 @@ 163 163 164 164 **Web**: Users are selected based on the web URLs that they have visited. The sub-category is Viewed. The target is a URL or URL fragment. 165 165 166 -**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. The selected date range will query on Request Date (Not Transaction Date).92 +**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. 167 167 168 168 **Product Attribute**: Users are selected based on specific attributes of the products they have purchased. The sub-categories are the attributes (ie., category, type, state, etc.) The target is the value of that attribute (ie., blue, edible, New York, etc.) If the sub-category is a multiple-choice list, then your target must be the name of one of those elements of the list. If the sub-category is a free text field, you can enter any value in the target box. 169 169 170 - **Quiz: **Usersareselectedbasedon whetherthe quiz iscompleted.Ithasonlyonesubcategory'completed'.Youcanenterthetargetinthetextbox.96 +Once you have defined your First Party (demographic) and Behavioral criteria for your segment, be sure to **HIT SAVE.** 171 171 172 - **Geo: **Users are selected based on specific geographic location from anywhere in the world. The sub-category is 'coordinate'. When this geo category is selected, the world map is popped up and you can select any region on that map, where you want to target your users. Once, the selection of region is made, you will see the corresponding geographic coordinates are added to the target field. This geo-based targeting is one of the important functionalities introduced recently. Like other behavior categories, geo can also be added any number of times along with any other rules, by using ‘Add’ button on the screen as per your requirements.98 +\\ 173 173 174 -Once you have defined your Behavioral criteria for your segment and you do not wish to add any other rules/action, be sure to **HIT SAVE.** 100 +(% style="margin-left: 30.0px;" %) 101 +=== 102 + === 175 175 176 - **Note: There can be only one rule for each criterialike web, banner. If you havemultipletarget values all ofthemcan be added into1 rule by addingultiplevalues into target box.**104 +{{id name="CreateAccountSegment"/}} 177 177 178 -ONEcount uses specific logic for demographic and behavioral-based criteria. If you select any demographic field as part of your segment (other than e-mail, which is a special case), ONEcount will only select known users has part of the segment. This is because an unknown user has not been matched to a profile, and therefore ONEcount has no way of knowing the user's response to that demographic question. Put another way, if you include State is Alabama in your segment criteria, ONEcount will exclude all unknown users because there is no way for ONEcount to know the state of an unknown user. 106 +(% style="margin-left: 30.0px;" %) 107 +=== CREATE AN ACCOUNT-BASED SEGMENT === 179 179 180 -The following Segment Impact Matrix illustrates the types of users who can be selected with each demographic and behavioral criteria: 109 +(% style="margin-left: 30.0px;" %) 110 +target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 181 181 182 -(% class="wrapped" %) 183 -|((( 184 -**DEMOS** 185 -)))|((( 186 -**VALUE** 187 -)))|((( 188 -**Selects (KNOWN/UNKNOWN/BOTH)** 189 -))) 190 -|((( 191 -Any demo 192 -)))|((( 193 -ANY VALUE 194 -)))|((( 195 -KNOWN 196 -))) 197 -|((( 198 -E-mail DEMO 199 -)))|((( 200 -IS BLANK 201 -)))|((( 202 -BOTH 203 -))) 204 -|((( 112 +(% style="margin-left: 30.0px;" %) 113 +This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 114 + 115 +(% style="margin-left: 30.0px;" %) 116 +So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 117 + 118 +(% style="margin-left: 30.0px;" %) 119 +Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field. 120 + 121 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 122 + 123 +== == 124 + 125 +{{id name="CreateAction"/}}CREATE AN ACTIONFrom the Segment Manager menu, select Action Manager. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Transactional Email 126 + 205 205 \\ 206 -)))|((( 207 -IS NOT BLANK 208 -)))|((( 209 -KNOWN 210 -))) 211 -|(% colspan="1" %)(% colspan="1" %) 212 -((( 128 + 129 +[[image:attach:Action-manager menu.png||width="800"]] 130 + 213 213 \\ 214 -)))|(% colspan="1" %)(% colspan="1" %) 215 -((( 132 + 133 +You'll see a list of Actions that have been previously been created. To create a new Action, click "Create Action" in the upper right. 134 + 216 216 \\ 217 -)))|(% colspan="1" %)(% colspan="1" %) 218 -((( 219 -\\ 220 -))) 221 -|((( 222 -**BEHAVIOR** 223 -)))|((( 224 -**VALUE** 225 -)))|((( 226 -**Selects (KNOWN/UNKNOWN/BOTH)** 227 -))) 228 -|((( 229 -Banner 230 -)))|((( 231 -Clicked/Viewed 232 -)))|((( 233 -BOTH 234 -))) 235 -|((( 236 -Content 237 -)))|((( 238 -Viewed 239 -)))|((( 240 -BOTH 241 -))) 242 -|((( 243 -EMAIL 244 -)))|((( 245 -Opened 246 -)))|((( 247 -KNOWN 248 -))) 249 -|((( 250 -\\ 251 -)))|((( 252 -Clicked/Viewed 253 -)))|((( 254 -KNOWN 255 -))) 256 -|((( 257 -\\ 258 -)))|((( 259 -Not clicked 260 -)))|((( 261 -KNOWN 262 -))) 263 -|((( 264 -Form 265 -)))|((( 266 -Completed 267 -)))|((( 268 -KNOWN 269 -))) 270 -|((( 271 -\\ 272 -)))|((( 273 -Abandoned 274 -)))|((( 275 -BOTH 276 -))) 277 -|((( 278 -Package Status 279 -)))|((( 280 -\\ 281 -)))|((( 282 -KNOWN 283 -))) 284 -|((( 285 -Package Transaction 286 -)))|((( 287 -\\ 288 -)))|((( 289 -KNOWN 290 -))) 291 -|((( 292 -Quiz 293 -)))|((( 294 -Completed 295 -)))|((( 296 -BOTH 297 -))) 298 -|((( 299 -\\ 300 -)))|((( 301 -Abandoned 302 -)))|((( 303 -BOTH 304 -))) 305 -|((( 306 -Source Code 307 -)))|((( 308 -Selected 309 -)))|((( 310 -KNOWN 311 -))) 312 -|((( 313 -Web 314 -)))|((( 315 -Viewed 316 -)))|((( 317 -BOTH 318 -))) 319 -|((( 320 -Product Transaction 321 -)))|((( 322 -Subscribed 323 -)))|((( 324 -KNOWN 325 -))) 326 -|((( 327 -\\ 328 -)))|((( 329 -Currently Subscribed 330 -)))|((( 331 -KNOWN 332 -))) 333 -|((( 334 -\\ 335 -)))|((( 336 -Not Subscribed 337 -)))|((( 338 -BOTH 339 -))) 340 -|((( 341 -\\ 342 -)))|((( 343 -Unsubscribed 344 -)))|((( 345 -KNOWN 346 -))) 347 -|((( 348 -GEO 349 -)))|((( 350 -IS IN 351 -)))|((( 352 -BOTH 353 -))) 354 -|((( 355 -Engagement Metric 356 -)))|((( 357 -\\ 358 -)))|((( 359 -KNOWN 360 -))) 361 361 362 - **5. Actiontab: **137 +[[image:attach:action-manager.png||height="250"]] 363 363 364 - Any action to be associated for segment targeting is defined in this tab.139 +\\ 365 365 366 - Daterange isamandatory field(bothstartandenddates)toadd any form of action. You can selectanyform ofaction fromthe dropdown. Once you provideactiondetails, youcansavehe changes made.141 +You'll be asked to provide a name for your new segment. Make it descriptive. You can also provide a brief description for this action. Click Next. 367 367 368 - [[image:attach:image2021-10-25_16-59-19.png||width="794"]]143 +\\ 369 369 370 -= = ==145 +[[image:attach:define-action.png||height="250"]] 371 371 372 - {{idname="CreateAction"/}}ADDAN ACTIONGoto theActionabofcreate/edit segment.This is where youdefinetheactiontobe takenfor asegment,e.g. a websitepop-up or adtargeting. Typesof available Actionsinclude:Pop-Up, Redirect,Ad Target, Email,SocialTarget,SubscribetoaProduct, Unsubscribeoa Product,SubscribetoaPackage, UnsubscribetoaPackage,Add toSegment,Remove from Segment. Anyactioncan be selectedfromctiontypeopdown.147 +On the next screen, from the Action pull-down, choose the type of action you would like. Again, you have four choices: Ad Target (through Google Ad Manager or DFP), Pop-UP, Transactional Email, or Redirect. 373 373 374 374 === 375 375 === ... ... @@ -376,11 +376,11 @@ 376 376 377 377 {{id name="CreateAdAction"/}} 378 378 379 -=== **A DDAN AD ACTION** ===154 +=== **CREATE AN AD ACTION** === 380 380 381 381 Here, we are defining an Ad Target. This will allow ONEcount to tell Google Ad Manager (DFP) what ad to target when a specific user is on your web site. The specific users will be defined in the Segment that you link to this target. 382 382 383 -In the screen below, you'll see the options for an Ad Target. The first t hreeoptions are Target Domain andTarget Content,Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.158 +In the screen below, you'll see the options for an Ad Target. The first two options are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 384 384 385 385 In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a banner or banner campaign. In effect you are saying, whenever someone comes to this section or this web site, show them this banner. 386 386 ... ... @@ -392,12 +392,8 @@ 392 392 393 393 For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes. 394 394 395 - \\170 +[[image:attach:Define-banner-target.png||height="250"]] 396 396 397 - [[image:attach:image2021-10-25_17-16-33.png||width="794"]] 398 - 399 -\\ 400 - 401 401 The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 402 402 403 403 The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show. ... ... @@ -413,13 +413,13 @@ 413 413 414 414 {{id name="CreatePopupAction"/}} 415 415 416 -=== A DDA POP-UP ACTION ===187 +=== CREATE A POP-UP ACTION === 417 417 418 -You can also create a pop-up target for your segments. Any pop-upcreatedunderform-buildersectionodONEcount cxanbeusedforpop-up actionforsegment.189 +You can also create a pop-up target for your segments. There are two different types of pop-ups that can be defined in the ONEcount Action Manager: A ONEcount pop-up, and a Custom HTML pop-up. 419 419 420 -Choose Pop-Up from the Action Type pull-down.191 +Choose Pop-Up from the Action pull-down at the top. 421 421 422 -The next t hreeoptions are Target Domain,Target Content and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.193 +The next two options are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 423 423 424 424 In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a pop-up. In effect you are saying, whenever someone comes to this section or this web site, show them this pop-up. 425 425 ... ... @@ -433,101 +433,108 @@ 433 433 434 434 The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 435 435 436 - \\207 +[[image:attach:pop-up-action.png||width="800"]] 437 437 438 - [[image:attach:image2021-10-25_17-54-54.png||height="250"]] 439 - 440 -\\ 441 - 442 442 Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts. 443 443 444 444 Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually. 445 445 446 -Last, select the pop-up (it canbeany pop-up form builder pop-up or A/Btestpop-up).213 +Last, define the pop-up. 447 447 448 - ReviewyourActiondetailsandfinallyclickSave to saveit.215 +ONEcount includes a simple pop-up builder that allows you to build a pop-up with buttons that link out to other actions like forms, web pages, etc. 449 449 450 - \\217 +Simply add the header or title for your pop-up, and then the text you want to appear in the box. Check the Display Opt out box if you want the pop-up to include an option to prevent future pop-ups. Choose how many action buttons you would like on the pop-up, and define the button text and the link that the user is sent to when they click on the button. 451 451 452 -(% style="margin-left: 30.0px;" %) 453 -=== **ADD A SOCIAL TARGET ACTION** === 219 +If you have pop-up code that your web team has built, you can click on the Custom HTML tab and paste your code in the box. 454 454 455 - In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containingtheusers you wanto target. Once that segment iscreated, ONEcountwill automaticallypopulate the segment in the socialplatform as users qualify for that segmentin ONEcount.221 +[[image:attach:custom-popup-box.png||width="800"]] 456 456 457 - To do this,ONEcountneeds API accesstoyoursocial account. This account should bethe oneyouunyour social ad campaignsthrough. You willneedto providethe credentialsfor these accounts to the ONEcount team to configure your installation.Just openaticket with our Help Desk and include the credentials and platformyouwould like tobe connected to,and we''lltake care ofit.223 +Click Next to review your Action definition, and finally Save to save it. 458 458 459 - **To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API accessthat meets thiscriteria. If your accountdoes not meet these criteria, we can send a file containing the hashed e-mails of userswhoitintothe segmnt,sothat youcanloadthe dataintoGoogle's Customer Match tool manually.225 +This is an example of ONEcount's built-in pop-ups: 460 460 461 -[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]] 227 +(% style="margin-left: 30.0px;" %) 228 +[[image:attach:media_1443033012905.png||align="center"]] 462 462 463 -**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access. 230 +(% style="margin-left: 30.0px;" %) 231 +Note that the display opt-out will appear only if checked when creating the pop-up action. 464 464 465 -[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]] 233 +(% style="margin-left: 30.0px;" %) 234 +=== 235 + === 466 466 467 - \\237 +{{id name="CreateRedirectAction"/}} 468 468 469 -Choose Social Target from the list of Type of Action. You can select multiple social platforms in a single action as shown in below screenshot. Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform. 239 +(% style="margin-left: 30.0px;" %) 240 +=== **CREATE A REDIRECT ACTION** === 470 470 471 - The URLs ONEcount generates will beheonesyou place inthebannersystemonthe social platform.Whentheuser clicksontheURL, theywillbe sentto the URLyou enteredin thisbox, withwoimportantvantages:1) ONEcountwill recordthe clickandcaptureit for youranalysis,and 2) if theuser is known toONEcount,the analyticswillshow theidentityofthe userwhoclicked–evenifthe linkyouenter here is noton your website.242 +Choose redirect from the list of Actions. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing. 472 472 473 - [[image:attach:ScreenShot2021-11-17at 18.36.23.png||height="250"]]244 +One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 474 474 246 +As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 247 + 475 475 \\ 476 476 477 -To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard. 250 +(% style="margin-left: 60.0px;" %) 251 +[[image:attach:media_1442947217827.png||align="center"]] 478 478 479 -\\ 253 +(% style="margin-left: 60.0px;" %) 254 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 480 480 481 -[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]] 256 +(% style="margin-left: 60.0px;" %) 257 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 482 482 483 -\\ 259 +(% style="margin-left: 60.0px;" %) 260 +Click "Next" to continue to Step 4 – Review and Save. 484 484 262 +(% style="margin-left: 60.0px;" %) 263 +When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 264 + 485 485 (% style="margin-left: 30.0px;" %) 486 - ======266 +Click "Next" to continue to Step 4 – Review and Save. 487 487 488 -{{id name="CreateRedirectAction"/}} 268 +(% style="margin-left: 30.0px;" %) 269 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 489 489 490 490 (% style="margin-left: 30.0px;" %) 491 -=== **ADD A REDIRECT ACTION** === 272 +=== 273 + === 492 492 493 - Choose redirect from the list of Type of Action. The redirectactionis very similar to thePop-Upaction,except that instead of displaying a pop-upmessage, ONEcount will redirectthe user to a URL of your choosing.275 +{{id name="CreateEmailAction"/}} 494 494 495 -One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 277 +(% style="margin-left: 30.0px;" %) 278 +=== CREATE EMAIL ACTION === 496 496 497 -As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 280 +(% style="margin-left: 30.0px;" %) 281 +To send a transactional e-mail to a user, choose Email from the Action pull-down. 498 498 499 -\\ 500 - 501 - [[image:attach:image2021-10-25_18-2-56.png||height="250"]] 502 - 503 -\\ 504 - 505 505 (% style="margin-left: 30.0px;" %) 506 -= == ===284 +[[image:attach:media_1442946953775.png||align="center"]] 507 507 508 -{{id name="CreateEmailAction"/}} 509 - 510 510 (% style="margin-left: 30.0px;" %) 511 - ===ADDEMAIL ACTION===287 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 512 512 513 513 (% style="margin-left: 30.0px;" %) 514 - Tosenda transactionale-mailto a user,chooseEmail fromtheActionTypepull-down.290 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 515 515 516 516 (% style="margin-left: 30.0px;" %) 517 - \\293 +Click "Next" to continue to Step 4 – Review and Save. 518 518 519 519 (% style="margin-left: 30.0px;" %) 520 -[[image:attach: image2021-10-25_18-6-13.png||width="794"]]296 +[[image:attach:media_1443035194695.png||align="center"]] 521 521 522 522 (% style="margin-left: 30.0px;" %) 523 - \\299 +When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 524 524 525 - When an email action is ineffect, the emailwillbe sent to the specified target segment on thedesignateddomains and sections at the set frequency and priority level.301 +Review and Save 526 526 527 - \\303 +[[image:attach:media_1446742842763.png||align="center"]] 528 528 529 - If you wishto cancel thechanges, clickthe"Cancel"button togo to thesegment listing page.305 +Review all of the information for your persona, and click "Save Persona" to save. 530 530 307 +If you wish to make changes, click the "Back" button to move backward through the steps. 308 + 531 531 \\ 532 532 533 533 == ... ... @@ -535,8 +535,16 @@ 535 535 536 536 {{id name="CreateTarget"/}} 537 537 316 +== **CREATE A TARGET: CONNECTING SEGMENTS TO ACTIONS** == 317 + 318 +So now you have created audience segments based on demographics, actions, or a host of other deterministic criteria. And you've created a handful of actions, including pop-ups, banner targets, transactional e-mails and redirects. How do you put it all together? 319 + 320 +The Target Engine has a very simple task: It connects Segments to Actions. It is pretty easy to use. Simply select Target Engine from the Segment Manager menu, 321 + 538 538 \\ 539 539 324 +[[image:attach:target-engine-menu.png||width="800"]] 325 + 540 540 \\ 541 541 542 542 \\ ... ... @@ -543,10 +543,14 @@ 543 543 544 544 \\ 545 545 332 +[[image:attach:target-list.png||width="800"]] 333 + 546 546 \\ 547 547 548 548 \\ 549 549 338 +[[image:attach:expanded-target-list.png||width="800"]] 339 + 550 550 \\ 551 551 552 552 \\ ... ... @@ -555,10 +555,38 @@ 555 555 556 556 \\ 557 557 348 +[[image:attach:target-definition.png||width="800"]] 349 + 558 558 \\ 559 559 352 +\\ 560 560 354 +\\ 561 561 356 +[[image:attach:target-review-and-save.png||width="800"]] 357 + 358 +\\ 359 + 360 +\\ 361 + 362 +\\ 363 + 364 +\\ 365 + 366 +\\ 367 + 368 +[[image:attach:target-segment-action.png||height="250"]] 369 + 370 +\\ 371 + 372 +\\ 373 + 374 +\\ 375 + 376 +\\ 377 + 378 + 379 + 562 562 {{id name="End ScreenSteps Content"/}} 563 563 {{/layout-cell}} 564 564 ... ... @@ -655,3 +655,7 @@ 655 655 {{/layout-cell}} 656 656 {{/layout-section}} 657 657 {{/layout}} 476 + 477 +\\ 478 + 479 +\\
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