Changes for page Segment Manager
Last modified by Admin User on 2025/01/24 16:21
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... ... @@ -1,1 +1,1 @@ 1 - SegmentManager1 +Utilities - Target Engine (v12.x) - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Admin1 +XWiki.melanie@one-count_com - Content
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... ... @@ -4,11 +4,11 @@ 4 4 5 5 6 6 {{id name="Start ScreenSteps Content"/}} 7 -The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments**and target them with specific**Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site.7 + The Targeting Engine is a powerful tool that allows to to quickly and easily define audience segments and target them with specific actions, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 8 8 9 9 You can target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 10 10 11 -The following lesson will provide details on how to use the **SegmentManager**.11 +The following lesson will provide details on how to use the Targeting Engine / Persona Manager. 12 12 13 13 === Please Note: === 14 14 ... ... @@ -18,580 +18,232 @@ 18 18 19 19 Also note that both users who fit the criteria for the defined segment as of the effective start date of an action and users who meet the criteria at any time during the effective date range will be targeted. 20 20 21 -=== === 21 +=== OPENING THE TARGETING AUTOMATION & PERSONALIZATION (TAP) WINDOW === 22 22 23 -{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the left hand side navigation bar, select Activation → Segment Manager :** 24 -** 23 +=== Select UTILITIES from the main menu. === 25 25 26 - image2021-10-25_15-3-35.png||thumbnail="true"height="250"]]25 +[[image:attach:media_1436816640442.png||align="center"]] 27 27 28 - \\27 +=== Select TARGETING ENGINE from the sub-menu. === 29 29 30 - Under "User Defined Segments"tab, you will seeast of existingsegments.29 +[[image:attach:media_1436816664853.png||align="center"]] 31 31 32 - Eachsegment created,islistedhere andhaseditand deletefunctionality availablejustnext to.Theoverviewofthesegment(effective date, action, segmentsize,stats forknownandunknownusers) is availableon clickof arrowbutton next to each segment.31 +This will open the Targeting Automation & Personalization (TAP) window displaying a list of existing personas, if any, as shown below. 33 33 34 - \\33 +[[image:attach:media_1436816784643.png||align="center"]] 35 35 36 - [[image:attach:image2021-10-25_15-11-53.png||height="250"]]35 +Expanding the details of a persona will show you the target segment and actions for that persona. (See screenshot below.) 37 37 38 - \\37 +[[image:attach:media_1437059609834.png||align="center"]] 39 39 40 - [[image:attach:image2021-10-25_18-23-50.png||width="794"]]39 +Clicking on the "i" (information) icon will display a pop-up with details of the action to perform, as shown below. 41 41 42 - \\41 +[[image:attach:media_1437064543783.png||align="center"]] 43 43 44 - Click"CreateSegment"intheupper right-hand corner. You'll be taken to a screen allowing you to define a new segment.43 +=== CREATE A NEW PERSONA === 45 45 46 - Thenew segment creation screen consists of total5 tabs – Definition, Demographics(previously namedas FirstParty), IP Address (previously named as Account based),Behavior, Action. The panels are cumulative, meaning that in order for a user tobe included in a segment,the rulesonthe Demographics, IP Address, and Behavior tabs must all match that user.45 +=== Click "Create Persona" button === 47 47 48 - Demographics, IP Address, Behavior tabsallow us to definethe segmentrules.47 +[[image:attach:media_1437064785909.png||align="center"]] 49 49 50 - **1. DefinitionTab:**49 +This will open the Profile window, which is Step 1 in creating the persona. 51 51 52 - Defineyoursegment bygivingit aname and a briefdescription.51 +You move forward through the creation process by clicking "Next" at each step, and you can move back to the previous step by clicking "Back". 53 53 54 - Titleisamandatoryfield.It shouldnotbeblank.Withoutprovidingtitle,youcannotnavigatetoother tabs.53 +**Note that if you click the "Back" button, the step you were working on won't be saved. All steps are saved only at Step 4: Review and Save.** 55 55 56 - Descriptionisanoptionalfield and can haveany types of values.55 +=== Step 1 – Profile === 57 57 58 -[[image:attach: Screen Shot 2022-03-31at14.42.25.png||width="800"]]57 +[[image:attach:media_1437065487760.png||align="center"]] 59 59 60 - \\59 +Complete the Name, Description, and Effective Date Range fields for the persona, then click the "Next" button. 61 61 62 - A segmentis a group of people.Youcandefine that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "IP addresses-basedSegment.",which can also be called as account based segment.61 +=== Step 2 – Segment === 63 63 64 - Giveyour segment adescriptivename.Youcanalsoaddabrief descriptionto the segment withmoredetails.63 +A "Segment" is a subgroup of your user universe that you wish to target with a specific action. 65 65 66 - On this panel youwill seeanoption to includeonly unknown usersinthis segment.Many of thesegment selection criteriacanapply to both unknown (ie., unidentified) andknown (identified)users. By changing thisoption to "Yes,"youaretellingONEcount to only selectuserswhoareunknownfor this segment. (SeeSegmentImpact Matrixbelow).65 +You can define a target segment by User – including Product, Demographics, Source Code, Newsletter, or Web filters – or by Account. 67 67 68 -\\ 67 +**Product** – Allows you to segment based on a product subscription status 68 + **Demographics** – Allows you to segment based on whether a user meets or does not meet specified demographic criteria 69 + **Source Code** – Allows you to segment based on assigned or not assigned Source Code 70 + **Newsletter** – Allows you to segment based on whether a user has or has not opened or clicked on a specified newsletter 71 + **Web** – Allows you to segment based on whether a user has or has not visited a specified section or page on your web site. Note that this behavior-based filter needs to be used in conjunction with any of the other identity-based filters listed above (Product, Demographics, Source Code, Newsletter). 69 69 70 - **2.DemographicsTab:**73 +See directions for creating a segment of all users, both known and unkown, in //**B. Segment by Account**// below. 71 71 72 - If youclick the "Demographics" tab,youwill haveheopportunity to definedemographic characteristicsfor the segment.Multiplerulescan be addedwithAnd/ORconditions as perrequirements.75 +You may select multiple filters and multiple options within filters. 73 73 74 - [[image:attach:image2021-10-25_15-51-28.png||width="794"]]77 +=== A. Segment by User === 75 75 76 -= == ===79 +[[image:attach:media_1437075145033.png||align="center"]] 77 77 78 - {{id name="CreateDemoSegment"/}}CREATEA DEMOGRAPHIC SEGMENTDefinedemographic rulesofyoursegmentbasedonthe demographicquestionsyouhavebuilt in your database.You can use any demographic questionto define a segment.81 +The screenshot above is from v. 11.6. Prior versions do not have the "With"/"Without" option. 79 79 80 - [[image:attach:image2021-10-25_15-55-34.png||width="794"]]83 +Notice the "AND" / "OR" logic that can be used to join different filters for the segment. Multiple selections //within// a filter use "OR" logic. 81 81 82 - \\85 +**To add additional criteria to a segment, click the "And" or "Or" button.** 83 83 84 -I fyou choosea demographic question that has amultiplechoiceresponse,simply click inthesearchtext boxand start typingoneoftheresponses. ONEcountshould pre-populate the box with the response.Multipleresponses can be defined forasinglequestion.87 +In the example above, the targeted segment is all users who: 85 85 86 - Toaddmultipledemographicquestions toasegment, simplyclicktheAdd buttononthe right-handside andONEcount willallowyoutoaddanotherdemographicquestion.89 +A. are NOT ("Without") new //OR// renewal subscribers, with a product status of Qualified Print //OR// Qualified Digital //OR// Non-Qualified Digital, to the Magazine //OR// Digital Edition product; 87 87 88 -In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 91 +**AND** 92 + B. have ('With") opened the "...ain Today" newsletter; 93 + **OR** 94 + C. have ("With") Primary Business Category that contains "Industrial Mfg., Including Plastics & Rubber... " _OR "_High-Tech Computers/Electronics". 89 89 90 - Ifyouare creatingpurelyademographic segment,hit "Save"andONEcountwillsaveyoursegment.96 +**That is, all users who fit criteria A AND fit either criteria B OR C** * Notice the separator line when AND is selected. 91 91 92 - **~*~*NOTE:**E-mail is a special demographic field. Sincedemographic fields are part of a user's profile, a user who is unknown would not have any demographic information in thedatabase. Therefore, whenyou selecta demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mailbut leave the Search Text box blank), ONEcount will automaticallyinclude unknown users in this segment. This is because a user whoisunknown has no e-mail address. For furtherdetails, please see the Segment Impact Matrix below.98 +=== B. Segment by Account === 93 93 94 - \\100 +[[image:attach:media_1437079883697.png||align="center"]] 95 95 96 - **3. IP AddressTab:**102 +Version 11.6 and later have added functionality that allows you to target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 97 97 98 -The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here. 99 - 100 -=== === 101 - 102 -{{id name="CreateAccountSegment"/}} 103 - 104 -(% style="margin-left: 30.0px;" %) 105 -=== CREATE AN IP Address-BASED SEGMENT === 106 - 107 -(% style="margin-left: 30.0px;" %) 108 -Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 109 - 110 - [[image:attach:image2021-10-25_16-57-14.png||width="794"]] 111 - 112 112 This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 113 113 114 114 So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 115 115 116 -Note that inIPAddressbased segmenting you can enter multiple IP addresses and user agents in each field.108 +Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field. 117 117 118 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 110 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 119 119 120 - Ifyou are creating purelyaIPAddress based segment, hit "Save" and ONEcountwill save your segment.112 +=== Step 3 – Action === 121 121 122 - \\114 +"Action" is where you define the action to be taken for the identified segment, e.g. a website pop-up or ad targeting. 123 123 124 - 4. **Behavior Tab:**116 +Types of Actions include: Pop-Up, Redirect, Ad Target, Email 125 125 126 - If youwouldliketoaddbehavioralcharacteristicstoyoursegment(ie.,Pediatricianswho liveinArizonaandhave read at leasttwoarticleson pain),clickontheBehaviortab.118 +You can use any existing actions by clicking in the "Select Actions" field and selecting the action (see screenshot below) or create a new action (see A-D below). 127 127 128 -((( 129 -\\ 130 -))) 120 +[[image:attach:media_1442601673145.png||align="center"]] 131 131 132 - ======122 +Hover over an action to see details (see screenshot below). 133 133 134 - {{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\124 +[[image:attach:media_1442602167866.png||align="center"]] 135 135 136 - [[image:attach:image2021-10-25_16-35-1.png||width="794"]]126 +=== A. Create Pop-Up === 137 137 138 -\\ 128 +~1. Click "New action". 129 + 2. Give the action a name and description (optional). 130 + 3. Click "Next". 131 + 4. Complete the fields as shown below. 132 + 5. Click "Next". 139 139 140 - To define behavioral characteristics of your segment, chooseabehaviortype fromthe Category pull-down. Thesub-category pull-down will change dependingon the Category that was chosen. For the target, youcanenterkeywords in the Target box if the value(s) are free text.134 +[[image:attach:media_1442611132544.png||align="center"]] 141 141 142 - If the Target values are multiplechoice, youcan put yourcursor inhebox,hit back-space,andthenstarttyping possible values. ONEcountwill show matchingvalues,just hit enterand ONEcountwilladdthevalueto the target.136 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 143 143 144 - Youcan addmultiplevaluestoasinglebehavioraltarget;theywillbe"OR" values,meaningthesegmentwillbetrue ifanyofthevaluesispresent.138 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 145 145 146 - Define the frequencyof theactionin the Frequency box. This means how manytimeswithinthegivendaterangethiseventhas happened,and enter a date range for the given event.140 +Click "Next" to continue to Step 4 – Review and Save. 147 147 148 - If you add multiple behavioral criteriao your segment(hit Add) toaddmorebehavioral criteria, be sure todefine whether this criteriais AND/OR, meaning, whether this segment will match whenboth criteria are met (AND), or when either of the criteria is met (OR).142 +[[image:attach:media_1443034475680.png||align="center"]] 149 149 150 - Thereisawiderange ofbehavioralcriteriathatcanbeusedforbehavioral segments:144 +When a pop-up action is in effect, a pop-up will appear for the specified target segment in the designated domains and sections at the set frequency and priority level. Please see example below. 151 151 152 - **Banner**:Usersare selected based onthe banner ads they have viewedon your site. The sub-category for Banners is Viewed or Clicked. Target is thenameofthebanner(s).146 +[[image:attach:media_1443033012905.png||align="center"]] 153 153 154 - **Content**:Usersare selectedbased onthemeta keywordscontainedonthepages a user visits.The sub-categoryfor ContentisViewed or Clicked.Targetsthecontentkeyword.148 +Note that the display opt-out will appear only if checked when creating the pop-up action. 155 155 156 - **Email**:Usersareselected based onthe emails (from your ONEcount-integratedESP or ONEmail) that the userhasengaged with. The sub-categoryfor Email is Opened or Clicked. Target is the name or subject of the e-mail campaign.150 +=== B. Create Redirect === 157 157 158 -**Form**: Users are selected based on the ONEcount form they have engaged with. The sub-category for Form is Completed. Target is the name of the form. 152 +~1. Click "New action". 153 + 2. Give the action a name and description (optional). 154 + 3. Click "Next". 155 + 4. Complete the fields as shown below. 156 + 5. Click "Next". 159 159 160 - **PackageTransaction**:Usersare selected based onthe ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is thename of the package. The selected date range will query on RequestDate(Not Transaction Date).158 +[[image:attach:media_1442947217827.png||align="center"]] 161 161 162 - **Package Status**:Usersare selected based onthestatusofa package they havepurchasedorsubscribedto.Best when usedwitha PackageTransactioncriteria.The sub-categoriesforPackage Status are anyofthe packageStatuses that you'vedefined in the PackageStatus section under the Inventory menu in ONEcount. Thereareno targetsfor this option.160 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 163 163 164 - **SourceCode**:Usersareselectedbasedonthesourcecodefor anytransaction theyhaveexecutedwithinONEcount.Thesub-categoryisSelected.Thetargetisthe specific source codesthatare used. Possibleoptionsarethesource codesdefinedin theSourceCodemanager under the Inventory section of ONEcount.162 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 165 165 166 - **Web**: Users are selectedbasedontheweb URLsthattheyhavevisited.Thesub-categoryis Viewed.The targetisaURL or URL fragment.164 +Click "Next" to continue to Step 4 – Review and Save. 167 167 168 - **ProductTransaction**:Users areselectedbasedonproductsthat theyhave purchased. Thesub-categoriesareSubscribed/Purchased,CurrentlySubscribed,NotSubscribed andUnsubscribed.Theargetis theproductname. The selecteddate rangewillqueryonRequestDate(NotTransactionDate).166 +When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 169 169 170 - **ProductAttribute**:Users areselected based on specific attributesof the productsthey have purchased.The sub-categories are the attributes (ie., category, type, state,etc.) The target is the value of that attribute (ie., blue, edible, New York, etc.) If the sub-category is a multiple-choice list, then your target must be the name of one of those elements of the list. If the sub-category is a free text field, you can enter any value in the target box.168 +=== C. Create Ad Target === 171 171 172 - **Quiz:**Usersareselectedbasedonwhether thequiziscompleted.It hasonlyonesubcategory'completed'.Youcan enterthetargetinthetextbox.170 +In order for ad targeting to work, the ad code on your site must be updated so that it will accept and process Key and Value variables. GCN will provide you with the correct code. 173 173 174 -**Geo: **Users are selected based on specific geographic location from anywhere in the world. The sub-category is 'coordinate'. When this geo category is selected, the world map is popped up and you can select any region on that map, where you want to target your users. Once, the selection of region is made, you will see the corresponding geographic coordinates are added to the target field. This geo-based targeting is one of the important functionalities introduced recently. Like other behavior categories, geo can also be added any number of times along with any other rules, by using ‘Add’ button on the screen as per your requirements. 172 +~1. Click "New action". 173 + 2. Give the action a name and description (optional). 174 + 3. Click "Next". 175 + 4. Complete the fields as shown below. 176 + 5. Click "Next". 175 175 176 - Once you havedefined your Behavioral criteriafor your segment andyou do not wish toadd any other rules/action, besureto **HIT SAVE.**178 +[[image:attach:media_1446742365693.png||align="center"]] 177 177 178 - **Note: There canbe only one rule for each criterialikeweb,banner. Ifyou havemultipletargetvaluesall ofthemcanbeaddedinto1rulebyaddingmultiplevaluesinto target box.**180 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 179 179 180 - ONEcountuses specificlogicfor demographic andbehavioral-basedcriteria. Ifyouselectany demographicfield as partof yoursegment(otherthane-mail,which is a special case),ONEcountwillonlyselectknownusers has partof the segment. This is becauseanunknownuserhas not beenmatched toa profile,and thereforeONEcountasno wayofknowingtheuser'sresponse to that demographicquestion.Put another way,if you includeStateis Alabama in your segmentcriteria, ONEcountwillexcludeall unknown usersbecause there is noay for ONEcount to know the state of an unknown user.182 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 181 181 182 - The followingSegmentImpactMatrix illustratesthetypesofuserswho can beselectedwitheach demographic andbehavioral criteria:184 +Click "Next" to continue to Step 4 – Review and Save. 183 183 184 -(% class="wrapped" %) 185 -|((( 186 -**DEMOS** 187 -)))|((( 188 -**VALUE** 189 -)))|((( 190 -**Selects (KNOWN/UNKNOWN/BOTH)** 191 -))) 192 -|((( 193 -Any demo 194 -)))|((( 195 -ANY VALUE 196 -)))|((( 197 -KNOWN 198 -))) 199 -|((( 200 -E-mail DEMO 201 -)))|((( 202 -IS BLANK 203 -)))|((( 204 -BOTH 205 -))) 206 -|((( 207 -\\ 208 -)))|((( 209 -IS NOT BLANK 210 -)))|((( 211 -KNOWN 212 -))) 213 -|(% colspan="1" %)(% colspan="1" %) 214 -((( 215 -\\ 216 -)))|(% colspan="1" %)(% colspan="1" %) 217 -((( 218 -\\ 219 -)))|(% colspan="1" %)(% colspan="1" %) 220 -((( 221 -\\ 222 -))) 223 -|((( 224 -**BEHAVIOR** 225 -)))|((( 226 -**VALUE** 227 -)))|((( 228 -**Selects (KNOWN/UNKNOWN/BOTH)** 229 -))) 230 -|((( 231 -Banner 232 -)))|((( 233 -Clicked/Viewed 234 -)))|((( 235 -BOTH 236 -))) 237 -|((( 238 -Content 239 -)))|((( 240 -Viewed 241 -)))|((( 242 -BOTH 243 -))) 244 -|((( 245 -EMAIL 246 -)))|((( 247 -Opened 248 -)))|((( 249 -KNOWN 250 -))) 251 -|((( 252 -\\ 253 -)))|((( 254 -Clicked/Viewed 255 -)))|((( 256 -KNOWN 257 -))) 258 -|((( 259 -\\ 260 -)))|((( 261 -Not clicked 262 -)))|((( 263 -KNOWN 264 -))) 265 -|((( 266 -Form 267 -)))|((( 268 -Completed 269 -)))|((( 270 -KNOWN 271 -))) 272 -|((( 273 -\\ 274 -)))|((( 275 -Abandoned 276 -)))|((( 277 -BOTH 278 -))) 279 -|((( 280 -Package Status 281 -)))|((( 282 -\\ 283 -)))|((( 284 -KNOWN 285 -))) 286 -|((( 287 -Package Transaction 288 -)))|((( 289 -\\ 290 -)))|((( 291 -KNOWN 292 -))) 293 -|((( 294 -Quiz 295 -)))|((( 296 -Completed 297 -)))|((( 298 -BOTH 299 -))) 300 -|((( 301 -\\ 302 -)))|((( 303 -Abandoned 304 -)))|((( 305 -BOTH 306 -))) 307 -|((( 308 -Source Code 309 -)))|((( 310 -Selected 311 -)))|((( 312 -KNOWN 313 -))) 314 -|((( 315 -Web 316 -)))|((( 317 -Viewed 318 -)))|((( 319 -BOTH 320 -))) 321 -|((( 322 -Product Transaction 323 -)))|((( 324 -Subscribed 325 -)))|((( 326 -KNOWN 327 -))) 328 -|((( 329 -\\ 330 -)))|((( 331 -Currently Subscribed 332 -)))|((( 333 -KNOWN 334 -))) 335 -|((( 336 -\\ 337 -)))|((( 338 -Not Subscribed 339 -)))|((( 340 -BOTH 341 -))) 342 -|((( 343 -\\ 344 -)))|((( 345 -Unsubscribed 346 -)))|((( 347 -KNOWN 348 -))) 349 -|((( 350 -GEO 351 -)))|((( 352 -IS IN 353 -)))|((( 354 -BOTH 355 -))) 356 -|((( 357 -Engagement Metric 358 -)))|((( 359 -\\ 360 -)))|((( 361 -KNOWN 362 -))) 186 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 363 363 364 - \\188 +* In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or numbers. 365 365 366 - **~*~*NOTE: **Selecting"Only Unknown" on thefirst panel ofthe segmentwill cause any of the above options to be limitedto unknowns. For example, e-mail is blank would return only unknowns, viewingweb page would be only unknowns,etc.190 +[[image:attach:media_1443036194948.png||align="center"]] 367 367 368 - \\192 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 369 369 370 - **5.Actiontab:**194 +=== D. Create Email === 371 371 372 -Any action to be associated for segment targeting is defined in this tab. 196 +~1. Click "New action". 197 + 2. Give the action a name and description (optional). 198 + 3. Click "Next". 199 + 4. Complete the fields as shown below. 200 + 5. Click "Next". 373 373 374 - Date rangeis amandatory field (both startand end dates) toadd any form of action. You can select any form of action from theropdown. Once you provideactiondetails, you cansavehechanges made.202 +[[image:attach:media_1442946953775.png||align="center"]] 375 375 376 - [[image:attach:image2021-10-25_16-59-19.png||width="794"]]204 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 377 377 378 - ====206 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 379 379 380 - {{idname="CreateAction"/}}ADDAN ACTIONGotothe Actionab of create/edit segment. This is where youdefinethe actionto betaken for a segment, e.g. a websitepop-uporadtargeting. Types of availableActions include: Pop-Up, Redirect, Ad Target, Email, Social Target, Subscribe to a Product, Unsubscribe to a Product,Subscribe toaPackage, Unsubscribe to a Package, Add to Segment, Removefrom Segment.Any action can be selected from action type dropdown.208 +Click "Next" to continue to Step 4 – Review and Save. 381 381 382 -=== 383 - === 210 +[[image:attach:media_1443035194695.png||align="center"]] 384 384 385 - {{id name="CreateAdAction"/}}212 +When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 386 386 387 -=== **ADDANADACTION**===214 +=== Step 4 – Review and Save === 388 388 389 - Here, we are definingan Ad Target. This willallow ONEcounto tell Google Ad Manager (DFP) what ad to target when a specific user is on your web site. Thespecific users will bedefined in the Segment that youlink to this target.216 +[[image:attach:media_1446742842763.png||align="center"]] 390 390 391 - In thescreen below,you'llseetheoptionsforAd Target. Thefirstthreeoptions areTarget Domainnd Target Content,Section. Theseare usedto//limit// the scopeof thisaction, not to defineit. It'simportanttounderstand thedifference.218 +Review all of the information for your persona, and click "Save Persona" to save. 392 392 393 -I ncontent-based targeting,youdefine a specific page orweb sitesection (or a wholesite) tobe targetedwithbanneror bannercampaign. In effectyou are saying, wheneversomeonecomestothis section orthis website, showthemthisbanner.220 +If you wish to make changes, click the "Back" button to move backward through the steps. 394 394 395 -ONEcount targets ads based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this ad. Period. 396 396 397 -The Target Domain and Section options are used to limit this behavior. So what we are saying then is that for this specific person (as defined by the Segment linked to this Action) show this ad, but ONLY on these domains and in these specific sections of the site. 398 398 399 -Why would we do that? Generally, this is limitation is used because we want to target a user with one ad campaign on one site, and a different campaign on another site. 400 - 401 -For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes. 402 - 403 -\\ 404 - 405 - [[image:attach:image2021-10-25_17-16-33.png||width="794"]] 406 - 407 -\\ 408 - 409 -The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 410 - 411 -The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show. 412 - 413 -* In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or num 414 - 415 -For example, say you wanted to target users who read stories about high school basketball. You could create a segment of users who viewed content tagged "high school boys basketball." You could then create three Key/Value pairs for the action you link to that segment: one for high school boys basketball, one for high school sports, and one for high school boys sports. You could then use Google Ad Manager or DFP to determine how the user is targeted and the prioritization of each banner. 416 - 417 -NOTE: Prioritization of banners is done in Google Ad Manager (or DFP) based on rules you configure in GAM. 418 - 419 -=== 420 - === 421 - 422 -{{id name="CreatePopupAction"/}} 423 - 424 -=== ADD A POP-UP ACTION === 425 - 426 -You can also create a pop-up target for your segments. Any pop-up created under form-builder section od ONEcount cxan be used for pop-up action for segment. 427 - 428 -Choose Pop-Up from the Action Type pull-down. 429 - 430 -The next three options are Target Domain, Target Content and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 431 - 432 -In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a pop-up. In effect you are saying, whenever someone comes to this section or this web site, show them this pop-up. 433 - 434 -ONEcount targets pop-ups based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this pop-up. Period. 435 - 436 -The Target Domain and Section options are used to limit this behavior. So what we are saying then is that for this specific person (as defined by the Segment linked to this Action) show this pop-up, but ONLY on these domains and in these specific sections of the site. 437 - 438 -Why would we do that? Generally, this is limitation is used because we want to target a user with pop-up campaign on one site, and a different campaign on another site. 439 - 440 -For example, say we have a pediatrician who we want to target with a pop-up for a skin medicine on our dermatology site, but a pop-up for a conference when he visits our site on diabetes. 441 - 442 -The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 443 - 444 -\\ 445 - 446 - [[image:attach:image2021-10-25_17-54-54.png||height="250"]] 447 - 448 -\\ 449 - 450 -Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts. 451 - 452 -Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually. 453 - 454 -Last, select the pop-up (it can be any pop-up form builder pop-up or A/B test pop-up). 455 - 456 -Review your Action details and finally click Save to save it. 457 - 458 -\\ 459 - 460 -(% style="margin-left: 30.0px;" %) 461 -=== **ADD A SOCIAL TARGET ACTION** === 462 - 463 -In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containing the users you want to target. Once that segment is created, ONEcount will automatically populate the segment in the social platform as users qualify for that segment in ONEcount. 464 - 465 -To do this, ONEcount needs API access to your social account. This account should be the one you run your social ad campaigns through. You will need to provide the credentials for these accounts to the ONEcount team to configure your installation. Just open a ticket with our Help Desk and include the credentials and platform you would like to be connected to, and we''ll take care of it. 466 - 467 -**To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API access that meets this criteria. If your account does not meet these criteria, we can send a file containing the hashed e-mails of users who fit into the segmnt, so that you can load the data into Google's Customer Match tool manually. 468 - 469 -[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]] 470 - 471 -**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access. 472 - 473 -[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]] 474 - 475 -\\ 476 - 477 -Choose Social Target from the list of Type of Action. You can select multiple social platforms in a single action as shown in below screenshot. Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform. 478 - 479 -The URLs ONEcount generates will be the ones you place in the banner system on the social platform. When the user clicks on the URL, they will be sent to the URL you entered in this box, with two important advantages: 1) ONEcount will record the click and capture it for your analysis, and 2) if the user is known to ONEcount, the analytics will show the identity of the user who clicked–even if the link you enter here is not on your web site. 480 - 481 -[[image:attach:Screen Shot 2021-11-17 at 18.36.23.png||height="250"]] 482 - 483 -\\ 484 - 485 -To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard. 486 - 487 -\\ 488 - 489 -[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]] 490 - 491 -\\ 492 - 493 -(% style="margin-left: 30.0px;" %) 494 -=== === 495 - 496 -{{id name="CreateRedirectAction"/}} 497 - 498 -(% style="margin-left: 30.0px;" %) 499 -=== **ADD A REDIRECT ACTION** === 500 - 501 -Choose redirect from the list of Type of Action. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing. 502 - 503 -One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 504 - 505 -As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 506 - 507 -\\ 508 - 509 - [[image:attach:image2021-10-25_18-2-56.png||height="250"]] 510 - 511 -\\ 512 - 513 -(% style="margin-left: 30.0px;" %) 514 -=== === 515 - 516 -{{id name="CreateEmailAction"/}} 517 - 518 -(% style="margin-left: 30.0px;" %) 519 -=== ADD EMAIL ACTION === 520 - 521 -(% style="margin-left: 30.0px;" %) 522 -To send a transactional e-mail to a user, choose Email from the Action Type pull-down. 523 - 524 -(% style="margin-left: 30.0px;" %) 525 -\\ 526 - 527 -(% style="margin-left: 30.0px;" %) 528 -[[image:attach:image2021-10-25_18-6-13.png||width="794"]] 529 - 530 -(% style="margin-left: 30.0px;" %) 531 -\\ 532 - 533 - When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. 534 - 535 -\\ 536 - 537 -If you wish to cancel the changes, click the "Cancel" button to go to the segment listing page. 538 - 539 -\\ 540 - 541 -== 542 - == 543 - 544 -{{id name="CreateTarget"/}} 545 - 546 -\\ 547 - 548 -\\ 549 - 550 -\\ 551 - 552 -\\ 553 - 554 -\\ 555 - 556 -\\ 557 - 558 -\\ 559 - 560 -\\ 561 - 562 -\\ 563 - 564 -\\ 565 - 566 -\\ 567 - 568 - 569 - 570 570 {{id name="End ScreenSteps Content"/}} 571 571 {{/layout-cell}} 572 572 573 573 {{layout-cell}} 574 - {{panel title="SearchAll Documentation:"}}228 +**Search all Documentation:** 575 575 576 576 231 + 577 577 {{livesearch/}} 578 -{{/panel}} 579 579 580 - {{paneltitle="Search USER OPERATIONS Documentation:"}}234 + 581 581 236 +**Search USER OPERATIONS Documentation:** 582 582 583 -{{pagetreesearch rootPage="User Operations - Managing Your Data"/}} 584 -{{/panel}} 585 585 586 -{{panel title="On this page:"}} 587 587 240 +{{pagetreesearch rootPage="User Operations - Managing Your Data"/}} 588 588 589 -{{toc/}} 590 -{{/panel}} 242 + 591 591 592 -{{pan eltitle="More USER OPERATIONS Documentation"}}593 - {{expand}}594 - 244 +{{expand title="More USER OPERATIONS Documentation"}} 245 +(% style="margin-left: 30.0px;" %) 246 +**Add Users 595 595 ** 596 596 597 597 (% style="margin-left: 60.0px;" %) ... ... @@ -598,43 +598,43 @@ 598 598 599 599 600 600 (% style="margin-left: 60.0px;" %) 601 -[[Preparing for Data Import>>doc:Getting Started - Preparing for Data Import]] 253 +[[Preparing for Data Import>>doc:Getting Started - Preparing for Data Import (v12\.x)]] 602 602 603 603 (% style="margin-left: 60.0px;" %) 604 -[[doc:Pre-Import Checklist]] 256 +[[Pre-Import Checklist>>doc:Pre-Import Checklist (v12\.x)]] 605 605 606 606 (% style="margin-left: 60.0px;" %) 259 +[[How to Import a File>>doc:Import - How to Import a File (v12\.x)]] 607 607 608 - 609 609 (% style="margin-left: 60.0px;" %) 610 -[[How to Create an Import Mapping Template>>doc:Import - How to Create an Import Mapping Template]] 262 +[[How to Create an Import Mapping Template>>doc:Import - How to Create an Import Mapping Template (v12\.x)]] 611 611 612 612 (% style="margin-left: 60.0px;" %) 613 -[[How to Use an Import Mapping Template>>doc:Import - How to Use an Import Mapping Template]] 265 +[[How to Use an Import Mapping Template>>doc:Import - How to Use an Import Mapping Template (v12\.x)]] 614 614 615 615 (% style="margin-left: 60.0px;" %) 616 -[[doc:Add Audience]] 268 +[[Add Audience>>doc:Add Audience (v12\.x)]] 617 617 618 618 (% style="margin-left: 30.0px;" %) 619 619 **Batch Operations** 620 620 621 621 (% style="margin-left: 60.0px;" %) 622 -[[doc:Bulk Operation - How to Perform a Batch Delete]] 274 +[[Bulk Operation - How to Perform a Batch Delete>>doc:Bulk Operation - How to Perform a Batch Delete (v12\.x)]] 623 623 624 624 (% style="margin-left: 60.0px;" %) 625 -[[doc:Bulk Operation - How to Perform a Batch Product Change]] 277 +[[Bulk Operation - How to Perform a Batch Product Change>>doc:Bulk Operation - How to Perform a Batch Product Change (v12\.x)]] 626 626 627 627 (% style="margin-left: 60.0px;" %) 628 -[[doc:Bulk Operation - How to Perform a Batch Status Change]] 280 +[[Bulk Operation - How to Perform a Batch Status Change>>doc:Bulk Operation - How to Perform a Batch Status Change (v12\.x)]] 629 629 630 630 (% style="margin-left: 60.0px;" %) 631 -[[Bulk Operation - How to Perform a Batch Suscribe>>doc:Bulk Operation - How to Perform a Batch Subscribe]] 283 +[[Bulk Operation - How to Perform a Batch Suscribe>>doc:Bulk Operation - How to Perform a Batch Subscribe (v12\.x)]] 632 632 633 633 (% style="margin-left: 60.0px;" %) 634 -[[Bulk Operation - How to Perform a Batch Unsubscribe>>doc:Bulk Operation - How to Perform a Batch UnsubscribeKill]] 286 +[[Bulk Operation - How to Perform a Batch Unsubscribe>>doc:Bulk Operation - How to Perform a Batch UnsubscribeKill (v12\.x)]] 635 635 636 636 (% style="margin-left: 60.0px;" %) 637 -[[Bulk Operation - How to Perform a Merge of Duplicate Users>>doc:Bulk Operation - How to Perform a Bulk Merge of Duplicate Users]] 289 +[[Bulk Operation - How to Perform a Merge of Duplicate Users>>doc:Bulk Operation - How to Perform a Bulk Merge of Duplicate Users (v12\.x)]] 638 638 639 639 (% style="margin-left: 30.0px;" %) 640 640 **Target Audience Segments** ... ... @@ -643,23 +643,10 @@ 643 643 (% style="color: rgb(0,51,102);" %) __ 644 644 __ 645 645 646 - \\298 + 647 647 648 - \\300 + 649 649 {{/expand}} 650 -{{/panel}} 651 - 652 -\\ 653 - 654 -\\ 655 - 656 -\\ 657 - 658 -\\ 659 - 660 -\\ 661 - 662 -\\ 663 663 {{/layout-cell}} 664 664 {{/layout-section}} 665 665 {{/layout}}
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