Changes for page Segment Manager
Last modified by Admin User on 2025/01/24 16:21
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... ... @@ -1,1 +1,1 @@ 1 - SegmentManager1 +Utilities - Target Engine - Content
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... ... @@ -4,11 +4,11 @@ 4 4 5 5 6 6 {{id name="Start ScreenSteps Content"/}} 7 -The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 7 +The Targeting Engine is a powerful tool that allows to to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 8 8 9 9 You can target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 10 10 11 -The following lesson will provide details on how to use the **Segment Manager**. 11 +The following lesson will provide details on how to use the **Segment Manager**, **Action Manager**, and **Target Engine**. 12 12 13 13 === Please Note: === 14 14 ... ... @@ -18,555 +18,291 @@ 18 18 19 19 Also note that both users who fit the criteria for the defined segment as of the effective start date of an action and users who meet the criteria at any time during the effective date range will be targeted. 20 20 21 -=== === 21 +=== CREATING A NEW SEGMENT === 22 22 23 - {{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom thelefthand side navigation bar, selectActivation →Segment Manager**23 +**From the Segment Manager menu, select Segment Manager: 24 24 ** 25 25 26 - image2021-10-25_15-3-35.png||thumbnail="true"height="250"]]26 +[[image:attach:segment manager menu.png||width="800"]] 27 27 28 28 \\ 29 29 30 - Under "User Defined Segments" tab, you will see a list of existing segments.30 +You will see a list of existing segments. Click "Create Segment" in the upper right-hand corner. 31 31 32 - Each segment created, is listed hereandhas edit and delete functionality available just next to it. The overview of the segment(effective date, action,segmentize, stats for known and unknown users) is available on click of arrow button next to eachsegment.32 +[[image:attach:manage segments.png||height="250"]] 33 33 34 34 \\ 35 35 36 - [[image:attach:image2021-10-25_15-11-53.png||height="250"]]36 +You'll be taken to a screen allowing you to define a new segment. Give your segment a descriptive name. You can enter a brief description of the segment as well. 37 37 38 - \\38 +[[image:attach:segment-definion.png||height="250"]] 39 39 40 -[[image:attach:image2021-10-25_18-23-50.png||width="794"]] 41 - 42 42 \\ 43 43 44 - Click"Create Segment"intheupperright-handcorner.You'llbe takentoascreenallowingyouto define anewsegment.42 +A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. 45 45 46 - Thenewsegmentcreationscreenconsistsoftotal5 tabs – Definition,Demographics(previously named as FirstParty), IP Address(previouslynamed as Account based),Behavior, Action.Thepanels are cumulative,meaningthat in order for auser tobeincludedinasegment,the rulesontheDemographics,IP Address, and Behaviortabsmustallmatch that user.44 +If you click the "First Party" tab, you will have the opportunity to define the demographic characteristics of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. 47 47 48 - Demographics, IP Address, Behaviortabs allow usto define thesegmentrules.46 +[[image:attach:segment-demos.png||height="250"]] 49 49 50 - **1. DefinitionTab:**48 +If you choose a demographic question that has a multiple choice response, simply click in the target box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 51 51 52 - Defineyour segmentbygivingitaname and abriefdescription.50 +To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question. 53 53 54 - Titleis amandatory field.Itshouldnotbeblank.Withoutprovidingtitle, you cannot navigatetoothertabs.52 +In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 55 55 56 - Description is an optionalfield andcan have anytypes ofvalues.54 +If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. If you would like to add behavioral characteristics to your segment (ie., Peditricians who live in Arizona and have read three articles on diabetes), click on the Behavior tab. 57 57 58 -[[image:attach:Screen Shot 2022-03-31 at 14.42.25.png||width="800"]] 59 - 60 60 \\ 61 61 62 - A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "IP addresses-based Segment.", which can also be called as account based segment. 63 - 64 -Give your segment a descriptive name. You can also add a brief description to the segment with more details. 65 - 66 -On this panel you will see an option to include only unknown users in this segment. Many of the segment selection criteria can apply to both unknown (ie., unidentified) and known (identified) users. By changing this option to "Yes," you are telling ONEcount to only select users who are unknown for this segment. (See Segment Impact Matrix below). 67 - 68 68 \\ 69 69 70 -**2. Demographics Tab:** 71 - 72 -If you click the "Demographics" tab, you will have the opportunity to define demographic characteristics for the segment. Multiple rules can be added with And/OR conditions as per requirements. 73 - 74 -[[image:attach:image2021-10-25_15-51-28.png||width="794"]] 75 - 76 -=== === 77 - 78 -{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTDefine demographic rules of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. 79 - 80 -[[image:attach:image2021-10-25_15-55-34.png||width="794"]] 81 - 82 82 \\ 83 83 84 - If you choose a demographic question thathas a multiplechoice response, simply click in thesearch text box and start typing one of the responses. ONEcountshould pre-populate the box with the response. Multiple responses can be defined for a single question.62 +[[image:attach:segment-content.png||height="250"]] 85 85 86 -To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question. 87 - 88 -In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 89 - 90 -If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. 91 - 92 -**~*~*NOTE: **E-mail is a special demographic field. Since demographic fields are part of a user's profile, a user who is unknown would not have any demographic information in the database. Therefore, when you select a demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mail but leave the Search Text box blank), ONEcount will automatically include unknown users in this segment. This is because a user who is unknown has no e-mail address. For further details, please see the Segment Impact Matrix below. 93 - 94 94 \\ 95 95 96 -**3. IP Address Tab:** 97 - 98 -The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here. 99 - 100 -=== === 101 - 102 -{{id name="CreateAccountSegment"/}} 103 - 104 -(% style="margin-left: 30.0px;" %) 105 -=== CREATE AN IP Address-BASED SEGMENT === 106 - 107 -(% style="margin-left: 30.0px;" %) 108 -Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 109 - 110 - [[image:attach:image2021-10-25_16-57-14.png||width="794"]] 111 - 112 -This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 113 - 114 -So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 115 - 116 -Note that in IP Address based segmenting you can enter multiple IP addresses and user agents in each field. 117 - 118 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 119 - 120 -If you are creating purely a IP Address based segment, hit "Save" and ONEcount will save your segment. 121 - 122 122 \\ 123 123 124 -4. **Behavior Tab:** 125 - 126 -If you would like to add behavioral characteristics to your segment (ie., Pediatricians who live in Arizona and have read at least two articles on pain), click on the Behavior tab. 127 - 128 -((( 129 129 \\ 130 -))) 131 131 132 -=== === 133 - 134 -{{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\ 135 - 136 -[[image:attach:image2021-10-25_16-35-1.png||width="794"]] 137 - 138 138 \\ 139 139 140 -To define behavioral characteristics of your segment, choose a behavior type from the Category pull-down. The sub-category pull-down will change depending on the Category that was chosen. For the target, you can enter keywords in the Target box if the value(s) are free text. 141 - 142 -If the Target values are multiple choice, you can put your cursor in the box, hit back-space, and then start typing possible values. ONEcount will show matching values, just hit enter and ONEcount will add the value to the target. 143 - 144 -You can add multiple values to a single behavioral target; they will be "OR" values, meaning the segment will be true if any of the values is present. 145 - 146 -Define the frequency of the action in the Frequency box. This means how many times within the given date range this event has happened, and enter a date range for the given event. 147 - 148 -If you add multiple behavioral criteria to your segment (hit Add) to add more behavioral criteria, be sure to define whether this criteria is AND/OR, meaning, whether this segment will match when both criteria are met (AND), or when either of the criteria is met (OR). 149 - 150 -There is a wide range of behavioral criteria that can be used for behavioral segments: 151 - 152 -**Banner**: Users are selected based on the banner ads they have viewed on your site. The sub-category for Banners is Viewed or Clicked. Target is the name of the banner(s). 153 - 154 -**Content**: Users are selected based on the meta keywords contained on the pages a user visits. The sub-category for Content is Viewed or Clicked. Target is the content keyword. 155 - 156 -**Email**: Users are selected based on the emails (from your ONEcount-integrated ESP or ONEmail) that the user has engaged with. The sub-category for Email is Opened or Clicked. Target is the name or subject of the e-mail campaign. 157 - 158 -**Form**: Users are selected based on the ONEcount form they have engaged with. The sub-category for Form is Completed. Target is the name of the form. 159 - 160 -**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. The selected date range will query on Request Date (Not Transaction Date). 161 - 162 -**Package Status**: Users are selected based on the status of a package they have purchased or subscribed to. Best when used with a Package Transaction criteria. The sub-categories for Package Status are any of the package Statuses that you've defined in the Package Status section under the Inventory menu in ONEcount. There are no targets for this option. 163 - 164 -**Source Code**: Users are selected based on the source code for any transaction they have executed within ONEcount. The sub-category is Selected. The target is the specific source codes that are used. Possible options are the source codes defined in the Source Code manager under the Inventory section of ONEcount. 165 - 166 -**Web**: Users are selected based on the web URLs that they have visited. The sub-category is Viewed. The target is a URL or URL fragment. 167 - 168 -**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. The selected date range will query on Request Date (Not Transaction Date). 169 - 170 -**Product Attribute**: Users are selected based on specific attributes of the products they have purchased. The sub-categories are the attributes (ie., category, type, state, etc.) The target is the value of that attribute (ie., blue, edible, New York, etc.) If the sub-category is a multiple-choice list, then your target must be the name of one of those elements of the list. If the sub-category is a free text field, you can enter any value in the target box. 171 - 172 -**Quiz: **Users are selected based on whether the quiz is completed. It has only one subcategory 'completed'. You can enter the target in the text box. 173 - 174 -**Geo: **Users are selected based on specific geographic location from anywhere in the world. The sub-category is 'coordinate'. When this geo category is selected, the world map is popped up and you can select any region on that map, where you want to target your users. Once, the selection of region is made, you will see the corresponding geographic coordinates are added to the target field. This geo-based targeting is one of the important functionalities introduced recently. Like other behavior categories, geo can also be added any number of times along with any other rules, by using ‘Add’ button on the screen as per your requirements. 175 - 176 -Once you have defined your Behavioral criteria for your segment and you do not wish to add any other rules/action, be sure to **HIT SAVE.** 177 - 178 -**Note: There can be only one rule for each criteria like web, banner. If you have multiple target values all of them can be added into 1 rule by adding multiple values into target box.** 179 - 180 -ONEcount uses specific logic for demographic and behavioral-based criteria. If you select any demographic field as part of your segment (other than e-mail, which is a special case), ONEcount will only select known users has part of the segment. This is because an unknown user has not been matched to a profile, and therefore ONEcount has no way of knowing the user's response to that demographic question. Put another way, if you include State is Alabama in your segment criteria, ONEcount will exclude all unknown users because there is no way for ONEcount to know the state of an unknown user. 181 - 182 -The following Segment Impact Matrix illustrates the types of users who can be selected with each demographic and behavioral criteria: 183 - 184 -(% class="wrapped" %) 185 -|((( 186 -**DEMOS** 187 -)))|((( 188 -**VALUE** 189 -)))|((( 190 -**Selects (KNOWN/UNKNOWN/BOTH)** 191 -))) 192 -|((( 193 -Any demo 194 -)))|((( 195 -ANY VALUE 196 -)))|((( 197 -KNOWN 198 -))) 199 -|((( 200 -E-mail DEMO 201 -)))|((( 202 -IS BLANK 203 -)))|((( 204 -BOTH 205 -))) 206 -|((( 207 207 \\ 208 -)))|((( 209 -IS NOT BLANK 210 -)))|((( 211 -KNOWN 212 -))) 213 -|(% colspan="1" %)(% colspan="1" %) 214 -((( 215 -\\ 216 -)))|(% colspan="1" %)(% colspan="1" %) 217 -((( 218 -\\ 219 -)))|(% colspan="1" %)(% colspan="1" %) 220 -((( 221 -\\ 222 -))) 223 -|((( 224 -**BEHAVIOR** 225 -)))|((( 226 -**VALUE** 227 -)))|((( 228 -**Selects (KNOWN/UNKNOWN/BOTH)** 229 -))) 230 -|((( 231 -Banner 232 -)))|((( 233 -Clicked/Viewed 234 -)))|((( 235 -BOTH 236 -))) 237 -|((( 238 -Content 239 -)))|((( 240 -Viewed 241 -)))|((( 242 -BOTH 243 -))) 244 -|((( 245 -EMAIL 246 -)))|((( 247 -Opened 248 -)))|((( 249 -KNOWN 250 -))) 251 -|((( 252 -\\ 253 -)))|((( 254 -Clicked/Viewed 255 -)))|((( 256 -KNOWN 257 -))) 258 -|((( 259 -\\ 260 -)))|((( 261 -Not clicked 262 -)))|((( 263 -KNOWN 264 -))) 265 -|((( 266 -Form 267 -)))|((( 268 -Completed 269 -)))|((( 270 -KNOWN 271 -))) 272 -|((( 273 -\\ 274 -)))|((( 275 -Abandoned 276 -)))|((( 277 -BOTH 278 -))) 279 -|((( 280 -Package Status 281 -)))|((( 282 -\\ 283 -)))|((( 284 -KNOWN 285 -))) 286 -|((( 287 -Package Transaction 288 -)))|((( 289 -\\ 290 -)))|((( 291 -KNOWN 292 -))) 293 -|((( 294 -Quiz 295 -)))|((( 296 -Completed 297 -)))|((( 298 -BOTH 299 -))) 300 -|((( 301 -\\ 302 -)))|((( 303 -Abandoned 304 -)))|((( 305 -BOTH 306 -))) 307 -|((( 308 -Source Code 309 -)))|((( 310 -Selected 311 -)))|((( 312 -KNOWN 313 -))) 314 -|((( 315 -Web 316 -)))|((( 317 -Viewed 318 -)))|((( 319 -BOTH 320 -))) 321 -|((( 322 -Product Transaction 323 -)))|((( 324 -Subscribed 325 -)))|((( 326 -KNOWN 327 -))) 328 -|((( 329 -\\ 330 -)))|((( 331 -Currently Subscribed 332 -)))|((( 333 -KNOWN 334 -))) 335 -|((( 336 -\\ 337 -)))|((( 338 -Not Subscribed 339 -)))|((( 340 -BOTH 341 -))) 342 -|((( 343 -\\ 344 -)))|((( 345 -Unsubscribed 346 -)))|((( 347 -KNOWN 348 -))) 349 -|((( 350 -GEO 351 -)))|((( 352 -IS IN 353 -)))|((( 354 -BOTH 355 -))) 356 -|((( 357 -Engagement Metric 358 -)))|((( 359 -\\ 360 -)))|((( 361 -KNOWN 362 -))) 363 363 364 364 \\ 365 365 366 -**~*~*NOTE: **Selecting "Only Unknown" on the first panel of the segment will cause any of the above options to be limited to unknowns. For example, e-mail is blank would return only unknowns, viewing a web page would be only unknowns, etc. 367 - 368 368 \\ 369 369 370 - **5.Action tab:**78 +This will open the Profile window, which is Step 1 in creating the persona. 371 371 372 - Anyactiontobeassociatedforsegment targeting isdefinedinthis tab.80 +You move forward through the creation process by clicking "Next" at each step, and you can move back to the previous step by clicking "Back". 373 373 374 -Date range is a mandatory field (both start and end dates) to add any form of action. You can select any form of action from the dropdown. Once you provide action details, you can save the changes made. 82 +{{note}} 83 +**Note that if you click the "Back" button, the step you were working on won't be saved. All steps are saved only at Step 4: Review and Save.** 84 +{{/note}} 375 375 376 - [[image:attach:image2021-10-25_16-59-19.png||width="794"]]86 +==== Step 1 – Profile ==== 377 377 378 -= = ==88 +[[image:attach:media_1437065487760.png||align="center"]] 379 379 380 - {{id name="CreateAction"/}}ADDAN ACTIONGoto theAction tab of create/edit segment.This is where you definethe actionto be taken for a segment,e.g.awebsitepop-up orad targeting. TypesofavailableActions include:Pop-Up, Redirect,Ad Target, Email, Social Target,Subscribeto a Product, Unsubscribe toProduct,Subscribeto a Package, Unsubscribe to a Package,Addto Segment,Remove from Segment.Any action canbe selected from actiontype dropdown.90 +Complete the Name, Description, and Effective Date Range fields for the persona, then click the "Next" button. 381 381 382 -=== 383 - === 92 +==== Step 2 – Segment ==== 384 384 385 - {{idname="CreateAdAction"/}}94 +A "Segment" is a subgroup of your user universe that you wish to target with a specific action. 386 386 387 - ===**ADDANADACTION**===96 +You can define a target segment by User – including Product, Demographics, Source Code, Newsletter, or Web filters – or by Account. 388 388 389 -Here, we are defining an Ad Target. This will allow ONEcount to tell Google Ad Manager (DFP) what ad to target when a specific user is on your web site. The specific users will be defined in the Segment that you link to this target. 98 +**Product** – Allows you to segment based on a product subscription status 99 +**Demographics** – Allows you to segment based on whether a user meets or does not meet specified demographic criteria 100 +**Source Code** – Allows you to segment based on assigned or not assigned Source Code 101 +**Newsletter** – Allows you to segment based on whether a user has or has not opened or clicked on a specified newsletter 102 +**Web** – Allows you to segment based on whether a user has or has not visited a specified section or page on your web site. Note that this behavior-based filter needs to be used in conjunction with any of the other identity-based filters listed above (Product, Demographics, Source Code, Newsletter). 390 390 391 - In thescreen below, you'll seethe options foran Ad Target. The first three options are TargetDomainand Target Content,Section.Theseareusedto// limit// thescopeof thisaction,notto defineit.It's importanttounderstandthedifference.104 +See directions for creating a segment of all users, both known and unkown, in //**B. Segment by Account**// below. 392 392 393 - In content-basedtargeting,youdefine aspecific pageor web sitesection (or a wholesite) to be targetedwithabanneror banner campaign. In effect youare saying, wheneversomeone comesto this sectionor this web site, showthem this banner.106 +You may select multiple filters and multiple options within filters. 394 394 395 -ONEcount targets ads based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this ad. Period. 108 +(% style="margin-left: 30.0px;" %) 109 +===== A. Segment by User ===== 396 396 397 -The Target Domain and Section options are used to limit this behavior. So what we are saying then is that for this specific person (as defined by the Segment linked to this Action) show this ad, but ONLY on these domains and in these specific sections of the site. 111 +(% style="margin-left: 30.0px;" %) 112 +[[image:attach:media_1437075145033.png||align="center"]] 398 398 399 -Why would we do that? Generally, this is limitation is used because we want to target a user with one ad campaign on one site, and a different campaign on another site. 114 +(% style="margin-left: 30.0px;" %) 115 +The screenshot above is from v. 11.6. Prior versions do not have the "With"/"Without" option. 400 400 401 -For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes. 117 +(% style="margin-left: 30.0px;" %) 118 +Notice the "AND" / "OR" logic that can be used to join different filters for the segment. Multiple selections //within// a filter use "OR" logic. 402 402 403 -\\ 120 +(% style="margin-left: 30.0px;" %) 121 +**To add additional criteria to a segment, click the "And" or "Or" button.** 404 404 405 - [[image:attach:image2021-10-25_17-16-33.png||width="794"]] 123 +(% style="margin-left: 30.0px;" %) 124 +In the example above, the targeted segment is all users who: 406 406 407 -\\ 126 +(% style="margin-left: 30.0px;" %) 127 +A. are NOT ("Without") new //OR// renewal subscribers, with a product status of Qualified Print //OR// Qualified Digital //OR// Non-Qualified Digital, to the Magazine //OR// Digital Edition product; 408 408 409 -The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 129 +(% style="margin-left: 30.0px;" %) 130 +**AND** 131 +B. have ('With") opened the "...ain Today" newsletter; 132 +**OR** 133 +C. have ("With") Primary Business Category that contains "Industrial Mfg., Including Plastics & Rubber... " _OR "_High-Tech Computers/Electronics". 410 410 411 -The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show. 135 +(% style="margin-left: 30.0px;" %) 136 +**That is, all users who fit criteria A AND fit either criteria B OR C** * Notice the separator line when AND is selected. 412 412 413 -* In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or num 138 +(% style="margin-left: 30.0px;" %) 139 +===== B. Segment by Account ===== 414 414 415 -For example, say you wanted to target users who read stories about high school basketball. You could create a segment of users who viewed content tagged "high school boys basketball." You could then create three Key/Value pairs for the action you link to that segment: one for high school boys basketball, one for high school sports, and one for high school boys sports. You could then use Google Ad Manager or DFP to determine how the user is targeted and the prioritization of each banner. 141 +(% style="margin-left: 30.0px;" %) 142 +[[image:attach:media_1437079883697.png||align="center"]] 416 416 417 -NOTE: Prioritization of banners is done in Google Ad Manager (or DFP) based on rules you configure in GAM. 144 +(% style="margin-left: 30.0px;" %) 145 +Version 11.6 and later have added functionality that allows you to target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 418 418 419 -= ==420 - ===147 +(% style="margin-left: 30.0px;" %) 148 +This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 421 421 422 -{{id name="CreatePopupAction"/}} 150 +(% style="margin-left: 30.0px;" %) 151 +So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 423 423 424 -=== ADD A POP-UP ACTION === 153 +(% style="margin-left: 30.0px;" %) 154 +Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field. 425 425 426 - Youcan also create apop-up targetforyoursegments.Anypop-upcreated underform-buildersectionodONEcount cxan be used forpop-upactionfor segment.156 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 427 427 428 - ChoosePop-UpfromtheActionType pull-down.158 +==== Step 3 – Action ==== 429 429 430 - The nextthree optionsareTargetDomain, TargetContentand Section.These are usedto//limit// thescope ofthisaction,nottodefineit.It'simportanttonderstand the difference.160 +"Action" is where you define the action to be taken for the identified segment, e.g. a website pop-up or ad targeting. 431 431 432 - In content-basedtargeting, you definea specific pageor websitesection(or a wholesite) tobe targeted with apop-up.Ineffectyouare saying, whenever someone comesto this section or this web site,show themthis pop-up.162 +Types of Actions include: Pop-Up, Redirect, Ad Target, Email 433 433 434 - ONEcounttargetspop-upsbasedonidentity.ONEcountsaying in effect,forthisspecific person(asdefinedbytheSegmentlinkedto thisAction),showthis pop-up.Period.164 +You can use any existing actions by clicking in the "Select Actions" field and selecting the action (see screenshot below) or create a new action (see A-D below). 435 435 436 - The Target Domain and Section options are used to limit this behavior. So what we are sayingthen is thatforthis specific person (as defined by the Segment linkedto this Action) show thispop-up, but ONLY onthese domains and in these specific sections ofthesite.166 +[[image:attach:media_1442601673145.png||align="center"]] 437 437 438 - Why would wedothat? Generally,this is limitationisused becausewewantto targeta user with pop-up campaign on one site, and a different campaignon anothersite.168 +Hover over an action to see details (see screenshot below). 439 439 440 - For example, say wehave a pediatrician who we wantto target witha pop-up for a skinmedicine on our dermatology site, but a pop-up for a conferencewhenhe visits our siteon diabetes.170 +[[image:attach:media_1442602167866.png||align="center"]] 441 441 442 -The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 172 +(% style="margin-left: 30.0px;" %) 173 +===== A. Create Pop-Up ===== 443 443 444 -\\ 175 +(% style="margin-left: 30.0px;" %) 176 +~1. Click "New action". 177 +2. Give the action a name and description (optional). 178 +3. Click "Next". 179 +4. Complete the fields as shown below. 180 +5. Click "Next". 445 445 446 - [[image:attach:image2021-10-25_17-54-54.png||height="250"]] 182 +(% style="margin-left: 30.0px;" %) 183 +[[image:attach:media_1442611132544.png||align="center"]] 447 447 448 -\\ 185 +(% style="margin-left: 30.0px;" %) 186 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 449 449 450 -Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts. 188 +(% style="margin-left: 30.0px;" %) 189 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 451 451 452 -Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually. 191 +(% style="margin-left: 30.0px;" %) 192 +Click "Next" to continue to Step 4 – Review and Save. 453 453 454 -Last, select the pop-up (it can be any pop-up form builder pop-up or A/B test pop-up). 194 +(% style="margin-left: 30.0px;" %) 195 +[[image:attach:media_1443034475680.png||align="center"]] 455 455 456 -Review your Action details and finally click Save to save it. 197 +(% style="margin-left: 30.0px;" %) 198 +When a pop-up action is in effect, a pop-up will appear for the specified target segment in the designated domains and sections at the set frequency and priority level. Please see example below. 457 457 458 -\\ 200 +(% style="margin-left: 30.0px;" %) 201 +[[image:attach:media_1443033012905.png||align="center"]] 459 459 460 460 (% style="margin-left: 30.0px;" %) 461 - ===**ADDASOCIALTARGETACTION**===204 +Note that the display opt-out will appear only if checked when creating the pop-up action. 462 462 463 -In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containing the users you want to target. Once that segment is created, ONEcount will automatically populate the segment in the social platform as users qualify for that segment in ONEcount. 206 +(% style="margin-left: 30.0px;" %) 207 +===== B. Create Redirect ===== 464 464 465 -To do this, ONEcount needs API access to your social account. This account should be the one you run your social ad campaigns through. You will need to provide the credentials for these accounts to the ONEcount team to configure your installation. Just open a ticket with our Help Desk and include the credentials and platform you would like to be connected to, and we''ll take care of it. 209 +(% style="margin-left: 60.0px;" %) 210 +~1. Click "New action". 211 +2. Give the action a name and description (optional). 212 +3. Click "Next". 213 +4. Complete the fields as shown below. 214 +5. Click "Next". 466 466 467 -**To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API access that meets this criteria. If your account does not meet these criteria, we can send a file containing the hashed e-mails of users who fit into the segmnt, so that you can load the data into Google's Customer Match tool manually. 216 +(% style="margin-left: 60.0px;" %) 217 +[[image:attach:media_1442947217827.png||align="center"]] 468 468 469 -[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]] 219 +(% style="margin-left: 60.0px;" %) 220 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 470 470 471 -**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access. 222 +(% style="margin-left: 60.0px;" %) 223 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 472 472 473 -[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]] 225 +(% style="margin-left: 60.0px;" %) 226 +Click "Next" to continue to Step 4 – Review and Save. 474 474 475 -\\ 228 +(% style="margin-left: 60.0px;" %) 229 +When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 476 476 477 -Choose Social Target from the list of Type of Action. You can select multiple social platforms in a single action as shown in below screenshot. Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform. 231 +(% style="margin-left: 30.0px;" %) 232 +===== C. Create Ad Target ===== 478 478 479 -The URLs ONEcount generates will be the ones you place in the banner system on the social platform. When the user clicks on the URL, they will be sent to the URL you entered in this box, with two important advantages: 1) ONEcount will record the click and capture it for your analysis, and 2) if the user is known to ONEcount, the analytics will show the identity of the user who clicked–even if the link you enter here is not on your web site. 234 +(% style="margin-left: 30.0px;" %) 235 +In order for ad targeting to work, the ad code on your site must be updated so that it will accept and process Key and Value variables. GCN will provide you with the correct code. 480 480 481 -[[image:attach:Screen Shot 2021-11-17 at 18.36.23.png||height="250"]] 237 +(% style="margin-left: 30.0px;" %) 238 +~1. Click "New action". 239 +2. Give the action a name and description (optional). 240 +3. Click "Next". 241 +4. Complete the fields as shown below. 242 +5. Click "Next". 482 482 483 -\\ 244 +(% style="margin-left: 30.0px;" %) 245 +[[image:attach:media_1446742365693.png||align="center"]] 484 484 485 -To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard. 247 +(% style="margin-left: 30.0px;" %) 248 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 486 486 487 -\\ 250 +(% style="margin-left: 30.0px;" %) 251 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 488 488 489 -[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]] 253 +(% style="margin-left: 30.0px;" %) 254 +Click "Next" to continue to Step 4 – Review and Save. 490 490 491 -\\ 492 - 493 493 (% style="margin-left: 30.0px;" %) 494 - ======257 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 495 495 496 -{{id name="CreateRedirectAction"/}} 259 +* 260 +** In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or numbers. 497 497 498 498 (% style="margin-left: 30.0px;" %) 499 -= == **ADD A REDIRECT ACTION** ===263 +[[image:attach:media_1443036194948.png||align="center"]] 500 500 501 -Choose redirect from the list of Type of Action. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing. 265 +(% style="margin-left: 30.0px;" %) 266 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 502 502 503 -One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 268 +(% style="margin-left: 30.0px;" %) 269 +===== D. Create Email ===== 504 504 505 -As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 271 +(% style="margin-left: 30.0px;" %) 272 +~1. Click "New action". 273 +2. Give the action a name and description (optional). 274 +3. Click "Next". 275 +4. Complete the fields as shown below. 276 +5. Click "Next". 506 506 507 -\\ 508 - 509 - [[image:attach:image2021-10-25_18-2-56.png||height="250"]] 510 - 511 -\\ 512 - 513 513 (% style="margin-left: 30.0px;" %) 514 -= == ===279 +[[image:attach:media_1442946953775.png||align="center"]] 515 515 516 -{{id name="CreateEmailAction"/}} 517 - 518 518 (% style="margin-left: 30.0px;" %) 519 - ===ADDEMAIL ACTION===282 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 520 520 521 521 (% style="margin-left: 30.0px;" %) 522 - Tosenda transactionale-mailto a user,chooseEmail fromtheActionTypepull-down.285 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 523 523 524 524 (% style="margin-left: 30.0px;" %) 525 - \\288 +Click "Next" to continue to Step 4 – Review and Save. 526 526 527 527 (% style="margin-left: 30.0px;" %) 528 -[[image:attach: image2021-10-25_18-6-13.png||width="794"]]291 +[[image:attach:media_1443035194695.png||align="center"]] 529 529 530 530 (% style="margin-left: 30.0px;" %) 531 - \\294 +When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 532 532 533 - When an email action is ineffect, the email will be sent to the specifiedtargetsegmenton thedesignateddomains andsectionsat the set frequency and priority level.296 +==== Step 4 – Review and Save ==== 534 534 535 - \\298 +[[image:attach:media_1446742842763.png||align="center"]] 536 536 537 - If you wishto cancel thechanges, clickthe"Cancel"button togo to thesegment listing page.300 +Review all of the information for your persona, and click "Save Persona" to save. 538 538 539 - \\302 +If you wish to make changes, click the "Back" button to move backward through the steps. 540 540 541 -== 542 - == 543 543 544 -{{id name="CreateTarget"/}} 545 545 546 -\\ 547 - 548 -\\ 549 - 550 -\\ 551 - 552 -\\ 553 - 554 -\\ 555 - 556 -\\ 557 - 558 -\\ 559 - 560 -\\ 561 - 562 -\\ 563 - 564 -\\ 565 - 566 -\\ 567 - 568 - 569 - 570 570 {{id name="End ScreenSteps Content"/}} 571 571 {{/layout-cell}} 572 572 ... ... @@ -663,3 +663,7 @@ 663 663 {{/layout-cell}} 664 664 {{/layout-section}} 665 665 {{/layout}} 402 + 403 +\\ 404 + 405 +\\
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