Changes for page Segment Manager
Last modified by Admin User on 2025/01/24 16:21
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... ... @@ -4,11 +4,11 @@ 4 4 5 5 6 6 {{id name="Start ScreenSteps Content"/}} 7 -The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 7 +The Targeting Engine is a powerful tool that allows to to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 8 8 9 9 You can target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 10 10 11 -The following lesson will provide details on how to use the **Segment Manager**. 11 +The following lesson will provide details on how to use the **Segment Manager**, **Action Manager**, and **Target Engine**. 12 12 13 13 === Please Note: === 14 14 ... ... @@ -18,183 +18,49 @@ 18 18 19 19 Also note that both users who fit the criteria for the defined segment as of the effective start date of an action and users who meet the criteria at any time during the effective date range will be targeted. 20 20 21 -=== === 21 +=== CREATING A NEW SEGMENT === 22 22 23 - {{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom thelefthand side navigation bar, selectActivation →Segment Manager23 +From the Segment Manager menu, select Segment Manager:** 24 24 ** 25 25 26 - image2021-10-25_15-3-35.png||thumbnail="true"height="250"]]26 +[[image:attach:segment manager menu.png||width="800"]] 27 27 28 28 \\ 29 29 30 - Under "User Defined Segments" tab, you will see a list of existing segments.30 +You will see a list of existing segments. Click "Create Segment" in the upper right-hand corner. 31 31 32 - Each segment created, is listed hereandhas edit and delete functionality available just next to it. The overview of the segment(effective date, action,segmentize, stats for known and unknown users) is available on click of arrow button next to eachsegment.32 +[[image:attach:manage segments.png||height="250"]] 33 33 34 34 \\ 35 35 36 - [[image:attach:image2021-10-25_15-11-53.png||height="250"]]36 +You'll be taken to a screen allowing you to define a new segment. Give your segment a descriptive name. You can enter a brief description of the segment as well. 37 37 38 - \\38 +[[image:attach:segment-definion.png||height="250"]] 39 39 40 40 \\ 41 41 42 - [[image:attach:SegmentsKnownUnknown3.png||width="794"]]42 +A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "Account-based Segment." This is typically a group of IP Addresses that define a target company. 43 43 44 - Thelistofsegmentscreatedcontainsthree columns.Itcan beviewedthroughActivation>SegmentManager.ThefirstcolumnisSegmentID,the second shows SegmentName,andthethirdisacollection oficonswiththefollowingfeatures:44 +If you click the "First Party" tab, you will have the opportunity to define a segment. Click on the "User" button to define the segment based on demographic characteristics or select Account to define your segment based on an IP address range. 45 45 46 -|=((( 47 -Image 48 -)))|=((( 49 -Icon 50 -)))|=((( 51 -Feature description 52 -))) 53 -|((( 54 -pencil 55 -)))|((( 56 -(% class="content-wrapper" %) 57 -((( 58 -[[image:attach:pencil edit.png||thumbnail="true" width="40"]] 59 -))) 60 -)))|((( 61 -is for editing segment 62 -))) 63 -|((( 64 -trash can 65 -)))|((( 66 -(% class="content-wrapper" %) 67 -((( 68 -[[image:attach:trashcan delete.png||thumbnail="true" width="40"]] 69 -))) 70 -)))|((( 71 -is for deleting segment 72 -))) 73 -|((( 74 -add user 75 -)))|((( 76 -(% class="content-wrapper" %) 77 -((( 78 -[[image:attach:adduserSegment.png||thumbnail="true" width="40"]] 79 -))) 80 -)))|((( 81 -adds user to the segment 82 -))) 83 -|((( 84 -downward triangle 85 -)))|((( 86 -(% class="content-wrapper" %) 87 -((( 88 -[[image:attach:display data.png||thumbnail="true" width="40"]] 89 -))) 90 -)))|((( 91 -displays data related to the segment such as Effective Date, Action, segment size. It also shows a table with Knowns, Unknowns and Total users as of the Effective Date. At the bottom right is a graph with data for the last 7 days for Knowns and Unknowns. 92 -))) 46 +=== CREATE A DEMOGRAPHIC SEGMENT === 93 93 94 - \\48 +of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. Or choose Account to define an account-based segment. 95 95 96 - If user has beenadded successfullytothesegment, a popup confirmingthesame -includingsegment name and id - appears, as shown:50 +[[image:attach:segment-demos.png||height="250"]] 97 97 98 - [[image:attach:SegmentUserAddedMsg.png||width="538"]]52 +If you choose a demographic question that has a multiple choice response, simply click in the target box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 99 99 100 -\\ 101 - 102 -Click "Create Segment" in the upper right-hand corner. You'll be taken to a screen allowing you to define a new segment. 103 - 104 -The new segment creation screen consists of total 5 tabs – Definition, Demographics (previously named as First Party), IP Address (previously named as Account based), Behavior, Action. The panels are cumulative, meaning that in order for a user to be included in a segment, the rules on the Demographics, IP Address, and Behavior tabs must all match that user. 105 - 106 -Demographics, IP Address, Behavior tabs allow us to define the segment rules. 107 - 108 -**1. Definition Tab:** 109 - 110 -Define your segment by giving it a name and a brief description. 111 - 112 -Title is a mandatory field. It should not be blank. Without providing title, you cannot navigate to other tabs. 113 - 114 -Description is an optional field and can have any types of values. 115 - 116 -[[image:attach:Screen Shot 2022-03-31 at 14.42.25.png||width="800"]] 117 - 118 -\\ 119 - 120 - A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "IP addresses-based Segment.", which can also be called as account based segment. 121 - 122 -Give your segment a descriptive name. You can also add a brief description to the segment with more details. 123 - 124 -On this panel you will see an option to include only unknown users in this segment. Many of the segment selection criteria can apply to both unknown (ie., unidentified) and known (identified) users. By changing this option to "Yes," you are telling ONEcount to only select users who are unknown for this segment. (See Segment Impact Matrix below). 125 - 126 -\\ 127 - 128 -**2. Demographics Tab:** 129 - 130 -If you click the "Demographics" tab, you will have the opportunity to define demographic characteristics for the segment. Multiple rules can be added with And/OR conditions as per requirements. 131 - 132 -[[image:attach:image2021-10-25_15-51-28.png||width="794"]] 133 - 134 -=== === 135 - 136 -{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTDefine demographic rules of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. 137 - 138 -[[image:attach:image2021-10-25_15-55-34.png||width="794"]] 139 - 140 -\\ 141 - 142 -If you choose a demographic question that has a multiple choice response, simply click in the search text box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 143 - 144 144 To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question. 145 145 146 146 In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 147 147 148 -If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. 58 +If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. If you would like to add behavioral characteristics to your segment (ie., Peditricians who live in Arizona and have read three articles on diabetes), click on the Behavior tab. 149 149 150 -**~*~*NOTE: **E-mail is a special demographic field. Since demographic fields are part of a user's profile, a user who is unknown would not have any demographic information in the database. Therefore, when you select a demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mail but leave the Search Text box blank), ONEcount will automatically include unknown users in this segment. This is because a user who is unknown has no e-mail address. For further details, please see the Segment Impact Matrix below. 151 - 152 152 \\ 153 153 154 - **3. IP Address Tab:**62 +[[image:attach:segment-content.png||height="250"]] 155 155 156 -The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here. 157 - 158 -=== === 159 - 160 -{{id name="CreateAccountSegment"/}} 161 - 162 -(% style="margin-left: 30.0px;" %) 163 -=== CREATE AN IP Address-BASED SEGMENT === 164 - 165 -(% style="margin-left: 30.0px;" %) 166 -Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 167 - 168 - [[image:attach:image2021-10-25_16-57-14.png||width="794"]] 169 - 170 -This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 171 - 172 -So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 173 - 174 -Note that in IP Address based segmenting you can enter multiple IP addresses and user agents in each field. 175 - 176 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 177 - 178 -If you are creating purely a IP Address based segment, hit "Save" and ONEcount will save your segment. 179 - 180 -\\ 181 - 182 -4. **Behavior Tab:** 183 - 184 -If you would like to add behavioral characteristics to your segment (ie., Pediatricians who live in Arizona and have read at least two articles on pain), click on the Behavior tab. 185 - 186 -((( 187 -\\ 188 -))) 189 - 190 -=== === 191 - 192 -{{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\ 193 - 194 -[[image:attach:image2021-10-25_16-35-1.png||width="794"]] 195 - 196 -\\ 197 - 198 198 To define behavioral characteristics of your segment, choose a behavior type from the Category pull-down. The sub-category pull-down will change depending on the Category that was chosen. For the target, you can enter keywords in the Target box if the value(s) are free text. 199 199 200 200 If the Target values are multiple choice, you can put your cursor in the box, hit back-space, and then start typing possible values. ONEcount will show matching values, just hit enter and ONEcount will add the value to the target. ... ... @@ -201,10 +201,8 @@ 201 201 202 202 You can add multiple values to a single behavioral target; they will be "OR" values, meaning the segment will be true if any of the values is present. 203 203 204 -Define the frequency of the action in the Freq uency box. This means how many times within the given date range this eventhas happened, and enter a date range for the given event.70 +Define the frequency of the action in the Freq./Days box. This means how many times within the given date range this even has happened, and enter a date range for the given event. 205 205 206 -**Date Range**: If 'Past,' the maximum allowed range is 3 months. If 'Custom,' you can specify a start and end date. If 'Future' option, allows to set a date range into the future (Currently, only the 'Package Transaction' Category has 'Future' option). By not entering a value (or simply 0), the segment cannot be processed for that event. 207 - 208 208 If you add multiple behavioral criteria to your segment (hit Add) to add more behavioral criteria, be sure to define whether this criteria is AND/OR, meaning, whether this segment will match when both criteria are met (AND), or when either of the criteria is met (OR). 209 209 210 210 There is a wide range of behavioral criteria that can be used for behavioral segments: ... ... @@ -217,7 +217,7 @@ 217 217 218 218 **Form**: Users are selected based on the ONEcount form they have engaged with. The sub-category for Form is Completed. Target is the name of the form. 219 219 220 -**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. The selected date range will query on Request Date (Not Transaction Date).84 +**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. 221 221 222 222 **Package Status**: Users are selected based on the status of a package they have purchased or subscribed to. Best when used with a Package Transaction criteria. The sub-categories for Package Status are any of the package Statuses that you've defined in the Package Status section under the Inventory menu in ONEcount. There are no targets for this option. 223 223 ... ... @@ -225,228 +225,62 @@ 225 225 226 226 **Web**: Users are selected based on the web URLs that they have visited. The sub-category is Viewed. The target is a URL or URL fragment. 227 227 228 -**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. The selected date range will query on Request Date (Not Transaction Date).92 +**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. 229 229 230 230 **Product Attribute**: Users are selected based on specific attributes of the products they have purchased. The sub-categories are the attributes (ie., category, type, state, etc.) The target is the value of that attribute (ie., blue, edible, New York, etc.) If the sub-category is a multiple-choice list, then your target must be the name of one of those elements of the list. If the sub-category is a free text field, you can enter any value in the target box. 231 231 232 - **Geo: **Users are selected based onspecific geographiclocation from anywhere in the world. The sub-categoryis 'coordinate'. When this geo categoryis selected, theworld mapis poppedup andyoucan select anyregionon that map, where you wantto targetourusers. Once, the selection of region is made, you will see the correspondinggeographiccoordinates are addedto thetarget field. This geo-based targeting isone of the important functionalitiesintroducedrecently. Like otherbehaviorcategories,geo can also beadded any number of times along with any other rules, by using ‘Add’ button on the screenas per yourrequirements.96 +Once you have defined your First Party (demographic) and Behavioral criteria for your segment, be sure to **HIT SAVE.** 233 233 234 - **Referrer**: You can specify URL(s) that serve as a starting point, for an action to be triggered on the target domain (specified in the 'Action' tab). Multiple URLs can be entered in the URL field. The URL is a web address - either its domain (www.Domain.com) or subdomain (.com). The 'Action' field has two choices and is used to indicate if the URL values are to be considered as given (you choose 'IS'), or contains a part of it (you choose 'CONTAINS'). The Referrer URL can essentially be used to execute actions defined in the 'Action' tab. This helps in targeting users specified by the Referrer. For instance, if you put in '.com' in the URL field, and the target header (Action tab) had 'www.testMe.com' with 'Popup' as the Action Type, what happens is that if the user is currently visiting a webpage that contains '.com' in its URL, then clicks a link that takes them to 'www.Domain.com/testMe.html' the specified popup will show on the Target Domain.98 +\\ 235 235 236 -Once you have defined your Behavioral criteria for your segment and you do not wish to add any other rules/action, be sure to **HIT SAVE.** 100 +(% style="margin-left: 30.0px;" %) 101 +=== CREATE AN ACCOUNT-BASED SEGMENT === 237 237 238 -**Note: There can be only one rule for each criteria like web, banner. If you have multiple target values all of them can be added into 1 rule by adding multiple values into target box.** 103 +(% style="margin-left: 30.0px;" %) 104 +target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 239 239 240 -ONEcount uses specific logic for demographic and behavioral-based criteria. If you select any demographic field as part of your segment (other than e-mail, which is a special case), ONEcount will only select known users has part of the segment. This is because an unknown user has not been matched to a profile, and therefore ONEcount has no way of knowing the user's response to that demographic question. Put another way, if you include State is Alabama in your segment criteria, ONEcount will exclude all unknown users because there is no way for ONEcount to know the state of an unknown user. 106 +(% style="margin-left: 30.0px;" %) 107 +This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 241 241 242 -The following Segment Impact Matrix illustrates the types of users who can be selected with each demographic and behavioral criteria: 109 +(% style="margin-left: 30.0px;" %) 110 +So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 243 243 244 -(% class="wrapped" %) 245 -|((( 246 -**DEMOS** 247 -)))|((( 248 -**VALUE** 249 -)))|((( 250 -**Selects (KNOWN/UNKNOWN/BOTH)** 251 -))) 252 -|((( 253 -Any demo 254 -)))|((( 255 -ANY VALUE 256 -)))|((( 257 -KNOWN 258 -))) 259 -|((( 260 -E-mail DEMO 261 -)))|((( 262 -IS BLANK 263 -)))|((( 264 -BOTH 265 -))) 266 -|((( 267 -\\ 268 -)))|((( 269 -IS NOT BLANK 270 -)))|((( 271 -KNOWN 272 -))) 273 -|(% colspan="1" %)(% colspan="1" %) 274 -((( 275 -\\ 276 -)))|(% colspan="1" %)(% colspan="1" %) 277 -((( 278 -\\ 279 -)))|(% colspan="1" %)(% colspan="1" %) 280 -((( 281 -\\ 282 -))) 283 -|((( 284 -**BEHAVIOR** 285 -)))|((( 286 -**VALUE** 287 -)))|((( 288 -**Selects (KNOWN/UNKNOWN/BOTH)** 289 -))) 290 -|((( 291 -Banner 292 -)))|((( 293 -Clicked/Viewed 294 -)))|((( 295 -BOTH 296 -))) 297 -|((( 298 -Content 299 -)))|((( 300 -Viewed 301 -)))|((( 302 -BOTH 303 -))) 304 -|((( 305 -EMAIL 306 -)))|((( 307 -Opened 308 -)))|((( 309 -KNOWN 310 -))) 311 -|((( 312 -\\ 313 -)))|((( 314 -Clicked/Viewed 315 -)))|((( 316 -KNOWN 317 -))) 318 -|((( 319 -\\ 320 -)))|((( 321 -Not clicked 322 -)))|((( 323 -KNOWN 324 -))) 325 -|((( 326 -Form 327 -)))|((( 328 -Completed 329 -)))|((( 330 -KNOWN 331 -))) 332 -|((( 333 -\\ 334 -)))|((( 335 -Abandoned 336 -)))|((( 337 -BOTH 338 -))) 339 -|((( 340 -Package Status 341 -)))|((( 342 -\\ 343 -)))|((( 344 -KNOWN 345 -))) 346 -|((( 347 -Package Transaction 348 -)))|((( 349 -\\ 350 -)))|((( 351 -KNOWN 352 -))) 353 -|((( 354 -Source Code 355 -)))|((( 356 -Selected 357 -)))|((( 358 -KNOWN 359 -))) 360 -|((( 361 -Web 362 -)))|((( 363 -Viewed 364 -)))|((( 365 -BOTH 366 -))) 367 -|((( 368 -Product Transaction 369 -)))|((( 370 -Subscribed 371 -)))|((( 372 -KNOWN 373 -))) 374 -|((( 375 -\\ 376 -)))|((( 377 -Currently Subscribed 378 -)))|((( 379 -KNOWN 380 -))) 381 -|((( 382 -\\ 383 -)))|((( 384 -Not Subscribed 385 -)))|((( 386 -BOTH 387 -))) 388 -|((( 389 -\\ 390 -)))|((( 391 -Unsubscribed 392 -)))|((( 393 -KNOWN 394 -))) 395 -|((( 396 -GEO 397 -)))|((( 398 -IS IN 399 -)))|((( 400 -BOTH 401 -))) 402 -|((( 403 -Engagement Metric 404 -)))|((( 405 -\\ 406 -)))|((( 407 -KNOWN 408 -))) 409 -|(% colspan="1" %)(% colspan="1" %) 410 -((( 411 -Referrer 412 -)))|(% colspan="1" %)(% colspan="1" %) 413 -((( 414 -IS/CONTAINS 415 -)))|(% colspan="1" %)(% colspan="1" %) 416 -((( 417 -BOTH 418 -))) 112 +(% style="margin-left: 30.0px;" %) 113 +Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field. 419 419 420 - \\115 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 421 421 422 -** ~*~*NOTE:**Selecting"Only Unknown" on the first panel of the segment will cause any of the above options to be limited to unknowns. For example, e-mail is blank would return only unknowns, viewing a web page would be only unknowns, etc.117 +== **CREATE AN ACTION** == 423 423 119 +From the Segment Manager menu, select Action Manager. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Transactional Email 120 + 424 424 \\ 425 425 426 - **5.Actiontab:**123 +[[image:attach:Action-manager menu.png||width="800"]] 427 427 428 - Any action to be associated for segment targeting is defined in this tab.125 +\\ 429 429 430 - Daterangeisa mandatoryfield(bothstart andenddates)to add anyform ofaction.Youcan select anyform of actionfrom the dropdown. Onceyou providedetails, you cansavethechangesmade.127 +You'll see a list of Actions that have been previously been created. To create a new Action, click "Create Action" in the upper right. 431 431 432 - [[image:attach:image2021-10-25_16-59-19.png||width="794"]]129 +\\ 433 433 434 -= = ==131 +[[image:attach:action-manager.png||height="250"]] 435 435 436 - {{id name="CreateAction"/}}ADD AN ACTIONGo to the Action tab of create/edit segment. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Email, Social Target, Subscribe to a Product, Unsubscribe to a Product, Subscribe to a Package, Unsubscribe to a Package, Add to Segment, Remove from Segment. Any action can be selected from action type dropdown.133 +\\ 437 437 438 - PleaseNote:the 'Referrer'Categoryfromthe Behaviortab canbeusedtoexecutethe'ActionType'definedhere.PleasereadaboutthisCategoryinthe 'Create a Behavior-basedSegment' section.135 +You'll be asked to provide a name for your new segment. Make it descriptive. You can also provide a brief description for this action. Click Next. 439 439 440 -=== 441 - === 137 +\\ 442 442 443 - {{id name="CreateAdAction"/}}139 +[[image:attach:define-action.png||height="250"]] 444 444 445 - ===**ADDANADACTION**===141 +On the next screen, from the Action pull-down, choose the type of action you would like. Again, you have four choices: Ad Target (through Google Ad Manager or DFP), Pop-UP, Transactional Email, or Redirect. 446 446 143 +=== **CREATE AN AD TARGET** === 144 + 447 447 Here, we are defining an Ad Target. This will allow ONEcount to tell Google Ad Manager (DFP) what ad to target when a specific user is on your web site. The specific users will be defined in the Segment that you link to this target. 448 448 449 -In the screen below, you'll see the options for an Ad Target. The first t hreeoptions are Target Domain andTarget Content,Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.147 +In the screen below, you'll see the options for an Ad Target. The first two options are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 450 450 451 451 In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a banner or banner campaign. In effect you are saying, whenever someone comes to this section or this web site, show them this banner. 452 452 ... ... @@ -458,35 +458,24 @@ 458 458 459 459 For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes. 460 460 461 - \\159 +[[image:attach:Define-banner-target.png||height="250"]] 462 462 463 - [[image:attach:image2021-10-25_17-16-33.png||width="794"]] 464 - 465 -\\ 466 - 467 467 The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 468 468 469 469 The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show. 470 470 471 -* In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or num 472 - 473 473 For example, say you wanted to target users who read stories about high school basketball. You could create a segment of users who viewed content tagged "high school boys basketball." You could then create three Key/Value pairs for the action you link to that segment: one for high school boys basketball, one for high school sports, and one for high school boys sports. You could then use Google Ad Manager or DFP to determine how the user is targeted and the prioritization of each banner. 474 474 475 475 NOTE: Prioritization of banners is done in Google Ad Manager (or DFP) based on rules you configure in GAM. 476 476 477 -=== 478 - === 169 +=== CREATE A POP-UP TARGET === 479 479 480 - {{idname="CreatePopupAction"/}}171 +You can also create a pop-up target for your segments. There are two different types of pop-ups that can be defined in the ONEcount Action Manager: A ONEcount pop-up, and a Custom HTML pop-up. 481 481 482 - ===ADD APOP-UPACTION===173 +Choose Pop-Up from the Action pull-down at the top. 483 483 484 - Youcanalso createapop-uptargetfor your segments.Anypop-upcreatedunderform-buildersection odONEcountcxanbeusedforpop-upaction forsegment.175 +The next two options are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 485 485 486 -Choose Pop-Up from the Action Type pull-down. 487 - 488 -The next three options are Target Domain, Target Content and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 489 - 490 490 In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a pop-up. In effect you are saying, whenever someone comes to this section or this web site, show them this pop-up. 491 491 492 492 ONEcount targets pop-ups based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this pop-up. Period. ... ... @@ -499,132 +499,146 @@ 499 499 500 500 The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 501 501 502 - \\189 +[[image:attach:pop-up-action.png||width="800"]] 503 503 504 - [[image:attach:image2021-10-25_17-54-54.png||height="250"]]191 +Next we determine the priority of this pop-up relative 505 505 506 506 \\ 507 507 508 -Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts. 195 +(% style="margin-left: 30.0px;" %) 196 +===== A. Create Pop-Up ===== 509 509 510 -Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually. 198 +(% style="margin-left: 30.0px;" %) 199 +~1. Click "New action". 200 +2. Give the action a name and description (optional). 201 +3. Click "Next". 202 +4. Complete the fields as shown below. 203 +5. Click "Next". 511 511 512 -Last, select the pop-up (it can be any pop-up form builder pop-up or A/B test pop-up). 205 +(% style="margin-left: 30.0px;" %) 206 +[[image:attach:media_1442611132544.png||align="center"]] 513 513 514 -Review your Action details and finally click Save to save it. 208 +(% style="margin-left: 30.0px;" %) 209 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 515 515 516 -\\ 211 +(% style="margin-left: 30.0px;" %) 212 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 517 517 518 518 (% style="margin-left: 30.0px;" %) 519 - ===**ADDASOCIALTARGETACTION**===215 +Click "Next" to continue to Step 4 – Review and Save. 520 520 521 -In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containing the users you want to target. Once that segment is created, ONEcount will automatically populate the segment in the social platform as users qualify for that segment in ONEcount. 217 +(% style="margin-left: 30.0px;" %) 218 +[[image:attach:media_1443034475680.png||align="center"]] 522 522 523 -To do this, ONEcount needs API access to your social account. This account should be the one you run your social ad campaigns through. You will need to provide the credentials for these accounts to the ONEcount team to configure your installation. Just open a ticket with our Help Desk and include the credentials and platform you would like to be connected to, and we''ll take care of it. 220 +(% style="margin-left: 30.0px;" %) 221 +When a pop-up action is in effect, a pop-up will appear for the specified target segment in the designated domains and sections at the set frequency and priority level. Please see example below. 524 524 525 -**To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API access that meets this criteria. If your account does not meet these criteria, we can send a file containing the hashed e-mails of users who fit into the segmnt, so that you can load the data into Google's Customer Match tool manually. 223 +(% style="margin-left: 30.0px;" %) 224 +[[image:attach:media_1443033012905.png||align="center"]] 526 526 527 -[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]] 226 +(% style="margin-left: 30.0px;" %) 227 +Note that the display opt-out will appear only if checked when creating the pop-up action. 528 528 529 -**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access. 229 +(% style="margin-left: 30.0px;" %) 230 +===== B. Create Redirect ===== 530 530 531 -[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]] 232 +(% style="margin-left: 60.0px;" %) 233 +~1. Click "New action". 234 +2. Give the action a name and description (optional). 235 +3. Click "Next". 236 +4. Complete the fields as shown below. 237 +5. Click "Next". 532 532 533 -\\ 239 +(% style="margin-left: 60.0px;" %) 240 +[[image:attach:media_1442947217827.png||align="center"]] 534 534 535 -Choose Social Target from the list of Type of Action. You can select multiple social platforms in a single action as shown in below screenshot. Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform. 242 +(% style="margin-left: 60.0px;" %) 243 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 536 536 537 -The URLs ONEcount generates will be the ones you place in the banner system on the social platform. When the user clicks on the URL, they will be sent to the URL you entered in this box, with two important advantages: 1) ONEcount will record the click and capture it for your analysis, and 2) if the user is known to ONEcount, the analytics will show the identity of the user who clicked–even if the link you enter here is not on your web site. 245 +(% style="margin-left: 60.0px;" %) 246 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 538 538 539 -[[image:attach:Screen Shot 2021-11-17 at 18.36.23.png||height="250"]] 248 +(% style="margin-left: 60.0px;" %) 249 +Click "Next" to continue to Step 4 – Review and Save. 540 540 541 -\\ 251 +(% style="margin-left: 60.0px;" %) 252 +When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 542 542 543 -To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard. 254 +(% style="margin-left: 30.0px;" %) 255 +===== C. Create Ad Target ===== 544 544 545 -\\ 257 +(% style="margin-left: 30.0px;" %) 258 +In order for ad targeting to work, the ad code on your site must be updated so that it will accept and process Key and Value variables. GCN will provide you with the correct code. 546 546 547 -[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]] 260 +(% style="margin-left: 30.0px;" %) 261 +~1. Click "New action". 262 +2. Give the action a name and description (optional). 263 +3. Click "Next". 264 +4. Complete the fields as shown below. 265 +5. Click "Next". 548 548 549 -\\ 267 +(% style="margin-left: 30.0px;" %) 268 +[[image:attach:media_1446742365693.png||align="center"]] 550 550 551 551 (% style="margin-left: 30.0px;" %) 552 - ======271 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 553 553 554 -{{id name="CreateRedirectAction"/}} 273 +(% style="margin-left: 30.0px;" %) 274 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 555 555 556 556 (% style="margin-left: 30.0px;" %) 557 - ===**ADDAREDIRECTACTION**===277 +Click "Next" to continue to Step 4 – Review and Save. 558 558 559 -Choose redirect from the list of Type of Action. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing. 279 +(% style="margin-left: 30.0px;" %) 280 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 560 560 561 -One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 282 +* 283 +** In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or numbers. 562 562 563 -As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 285 +(% style="margin-left: 30.0px;" %) 286 +[[image:attach:media_1443036194948.png||align="center"]] 564 564 565 -\\ 288 +(% style="margin-left: 30.0px;" %) 289 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 566 566 567 - [[image:attach:image2021-10-25_18-2-56.png||height="250"]] 291 +(% style="margin-left: 30.0px;" %) 292 +===== D. Create Email ===== 568 568 569 -\\ 294 +(% style="margin-left: 30.0px;" %) 295 +~1. Click "New action". 296 +2. Give the action a name and description (optional). 297 +3. Click "Next". 298 +4. Complete the fields as shown below. 299 +5. Click "Next". 570 570 571 571 (% style="margin-left: 30.0px;" %) 572 -= == ===302 +[[image:attach:media_1442946953775.png||align="center"]] 573 573 574 -{{id name="CreateEmailAction"/}} 575 - 576 576 (% style="margin-left: 30.0px;" %) 577 - ===ADDEMAIL ACTION===305 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 578 578 579 579 (% style="margin-left: 30.0px;" %) 580 - Tosenda transactionale-mailto a user,chooseEmail fromtheActionTypepull-down.308 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 581 581 582 582 (% style="margin-left: 30.0px;" %) 583 - \\311 +Click "Next" to continue to Step 4 – Review and Save. 584 584 585 585 (% style="margin-left: 30.0px;" %) 586 -[[image:attach: image2021-10-25_18-6-13.png||width="794"]]314 +[[image:attach:media_1443035194695.png||align="center"]] 587 587 588 588 (% style="margin-left: 30.0px;" %) 589 - \\317 +When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 590 590 591 - When an email action is ineffect, the email will be sent to the specifiedtargetsegmenton thedesignateddomains andsectionsat the set frequency and priority level.319 +==== Step 4 – Review and Save ==== 592 592 593 - \\321 +[[image:attach:media_1446742842763.png||align="center"]] 594 594 595 - If you wishto cancel thechanges, clickthe"Cancel"button togo to thesegment listing page.323 +Review all of the information for your persona, and click "Save Persona" to save. 596 596 597 - \\325 +If you wish to make changes, click the "Back" button to move backward through the steps. 598 598 599 -== 600 - == 601 601 602 -{{id name="CreateTarget"/}} 603 603 604 -\\ 605 - 606 -\\ 607 - 608 -\\ 609 - 610 -\\ 611 - 612 -\\ 613 - 614 -\\ 615 - 616 -\\ 617 - 618 -\\ 619 - 620 -\\ 621 - 622 -\\ 623 - 624 -\\ 625 - 626 - 627 - 628 628 {{id name="End ScreenSteps Content"/}} 629 629 {{/layout-cell}} 630 630 ... ... @@ -721,3 +721,7 @@ 721 721 {{/layout-cell}} 722 722 {{/layout-section}} 723 723 {{/layout}} 425 + 426 +\\ 427 + 428 +\\
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