Changes for page Segment Manager

Last modified by Admin User on 2025/01/24 16:21

From version 27.1
edited by rijo
on 2022/12/15 06:27
Change comment: There is no comment for this version
To version 15.1
edited by santosh
on 2021/09/16 09:35
Change comment: There is no comment for this version

Summary

Details

Page properties
Author
... ... @@ -1,1 +1,1 @@
1 -XWiki.rijo
1 +XWiki.santosh
Content
... ... @@ -4,11 +4,11 @@
4 4  
5 5  
6 6  {{id name="Start ScreenSteps Content"/}}
7 -The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site.
7 +The Targeting Engine is a powerful tool that allows to to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site.
8 8  
9 9  You can target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment.
10 10  
11 -The following lesson will provide details on how to use the **Segment Manager**.
11 +The following lesson will provide details on how to use the **Segment Manager**, **Action Manager**, and **Target Engine**.
12 12  
13 13  === Please Note: ===
14 14  
... ... @@ -20,182 +20,47 @@
20 20  
21 21  === ===
22 22  
23 -{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the left hand side navigation bar, select Activation → Segment Manager :**
23 +{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the Segment Manager menu, select Segment Manager:**
24 24  **
25 25  
26 - [[image:attach:image2021-10-25_15-3-35.png||thumbnail="true" height="250"]]
26 +[[image:attach:segment manager menu.png||width="800"]]
27 27  
28 28  \\
29 29  
30 -Under "User Defined Segments" tab, you will see a list of existing segments.
30 +You will see a list of existing segments. Click "Create Segment" in the upper right-hand corner.
31 31  
32 -Each segment created, is listed here and has edit and delete functionality available just next to it. The overview of the segment (effective date, action, segment size, stats for known and unknown users) is available on click of arrow button next to each segment.
32 +[[image:attach:manage segments.png||height="250"]]
33 33  
34 34  \\
35 35  
36 -[[image:attach:image2021-10-25_15-11-53.png||height="250"]]
36 +You'll be taken to a screen allowing you to define a new segment. Give your segment a descriptive name. You can enter a brief description of the segment as well.
37 37  
38 -\\
38 +[[image:attach:segment-definion.png||height="250"]]
39 39  
40 40  \\
41 41  
42 -[[image:attach:SegmentsKnownUnknown3.png||width="794"]]
42 +A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "Account-based Segment." This is typically a group of IP Addresses that define a target company.
43 43  
44 -The list of segments created contains three columns.  The first column is Segment ID, the second shows Segment Name, and the third is a collection of icons with the following features:
44 +If you click the "First Party" tab, you will have the opportunity to define a segment. Click on the "User" button to define the segment based on demographic characteristics or select Account to define your segment based on an IP address range.
45 45  
46 -(% class="wrapped" %)
47 -|=(((
48 -Image
49 -)))|=(((
50 -Icon
51 -)))|=(((
52 -Feature description
53 -)))
54 -|(((
55 -pencil
56 -)))|(((
57 -(% class="content-wrapper" %)
58 -(((
59 -[[image:attach:pencil edit.png||thumbnail="true" width="40"]]
60 -)))
61 -)))|(((
62 -is for editing segment
63 -)))
64 -|(((
65 -trash can
66 -)))|(((
67 -(% class="content-wrapper" %)
68 -(((
69 -[[image:attach:trashcan delete.png||thumbnail="true" width="40"]]
70 -)))
71 -)))|(((
72 -is for deleting segment
73 -)))
74 -|(((
75 -add user
76 -)))|(((
77 -(% class="content-wrapper" %)
78 -(((
79 -[[image:attach:adduserSegment.png||thumbnail="true" width="40"]]
80 -)))
81 -)))|(((
82 -adds user to the segment
83 -)))
84 -|(((
85 -downward triangle
86 -)))|(((
87 -(% class="content-wrapper" %)
88 -(((
89 -[[image:attach:display data.png||thumbnail="true" width="40"]]
90 -)))
91 -)))|(((
92 -displays data related to the segment such as Effective Date, Action, segment size.  It also shows a table with Knowns, Unknowns and Total users as of the Effective Date.  At the bottom right is a graph with data for the last 7 days for Knowns and Unknowns.
93 -)))
94 -
95 -\\
96 -
97 -If user has been added successfully to the segment, a popup confirming the same - including segment name and id - appears, as shown:
98 -
99 -[[image:attach:SegmentUserAddedMsg.png||width="538"]]
100 -
101 -\\
102 -
103 -Click "Create Segment" in the upper right-hand corner. You'll be taken to a screen allowing you to define a new segment.
104 -
105 -The new segment creation screen consists of total 5 tabs – Definition, Demographics (previously named as First Party), IP Address (previously named as Account based), Behavior, Action. The panels are cumulative, meaning that in order for a user to be included in a segment, the rules on the Demographics, IP Address, and Behavior tabs must all match that user.
106 -
107 -Demographics, IP Address, Behavior tabs allow us to define the segment rules.
108 -
109 -**1. Definition Tab:**
110 -
111 -Define your segment by giving it a name and a brief description.
112 -
113 -Title is a mandatory field. It should not be blank. Without providing title, you cannot navigate to other tabs.
114 -
115 -Description is an optional field and can have any types of values.
116 -
117 -[[image:attach:Screen Shot 2022-03-31 at 14.42.25.png||width="800"]]
118 -
119 -\\
120 -
121 - A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "IP addresses-based Segment.", which can also be called as account based segment.
122 -
123 -Give your segment a descriptive name. You can also add a brief description to the segment with more details.
124 -
125 -On this panel you will see an option to include only unknown users in this segment. Many of the segment selection criteria can apply to both unknown (ie., unidentified) and known (identified) users. By changing this option to "Yes," you are telling ONEcount to only select users who are unknown for this segment. (See Segment Impact Matrix below).
126 -
127 -\\
128 -
129 -**2. Demographics Tab:**
130 -
131 -If you click the "Demographics" tab, you will have the opportunity to define demographic characteristics for the segment. Multiple rules can be added with And/OR conditions as per requirements.
132 -
133 -[[image:attach:image2021-10-25_15-51-28.png||width="794"]]
134 -
135 135  === ===
136 136  
137 -{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTDefine demographic rules of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment.
48 +{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTof your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. Or choose Account to define an account-based segment.
138 138  
139 -[[image:attach:image2021-10-25_15-55-34.png||width="794"]]
50 +[[image:attach:segment-demos.png||height="250"]]
140 140  
141 -\\
52 +If you choose a demographic question that has a multiple choice response, simply click in the target box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question.
142 142  
143 -If you choose a demographic question that has a multiple choice response, simply click in the search text box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question.
144 -
145 145  To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question.
146 146  
147 147  In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example.
148 148  
149 -If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment.
58 +If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. If you would like to add behavioral characteristics to your segment (ie., Peditricians who live in Arizona and have read three articles on diabetes), click on the Behavior tab.
150 150  
151 -**~*~*NOTE: **E-mail is a special demographic field. Since demographic fields are part of a user's profile, a user who is unknown would not have any demographic information in the database. Therefore, when you select a demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mail but leave the Search Text box blank), ONEcount will automatically include unknown users in this segment. This is because a user who is unknown has no e-mail address. For further details, please see the Segment Impact Matrix below.
152 -
153 153  \\
154 154  
155 -**3. IP Address Tab:**
62 +[[image:attach:segment-content.png||height="250"]]
156 156  
157 -The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here.
158 -
159 -=== ===
160 -
161 -{{id name="CreateAccountSegment"/}}
162 -
163 -(% style="margin-left: 30.0px;" %)
164 -=== CREATE AN IP Address-BASED SEGMENT ===
165 -
166 -(% style="margin-left: 30.0px;" %)
167 -Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content.
168 -
169 - [[image:attach:image2021-10-25_16-57-14.png||width="794"]]
170 -
171 -This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment.
172 -
173 -So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc...
174 -
175 -Note that in IP Address based segmenting you can enter multiple IP addresses and user agents in each field.
176 -
177 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site.
178 -
179 -If you are creating purely a IP Address based segment, hit "Save" and ONEcount will save your segment.
180 -
181 -\\
182 -
183 -4. **Behavior Tab:**
184 -
185 -If you would like to add behavioral characteristics to your segment (ie., Pediatricians who live in Arizona and have read at least two articles on pain), click on the Behavior tab.
186 -
187 -(((
188 -\\
189 -)))
190 -
191 -=== ===
192 -
193 -{{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\
194 -
195 -[[image:attach:image2021-10-25_16-35-1.png||width="794"]]
196 -
197 -\\
198 -
199 199  To define behavioral characteristics of your segment, choose a behavior type from the Category pull-down. The sub-category pull-down will change depending on the Category that was chosen. For the target, you can enter keywords in the Target box if the value(s) are free text.
200 200  
201 201  If the Target values are multiple choice, you can put your cursor in the box, hit back-space, and then start typing possible values. ONEcount will show matching values, just hit enter and ONEcount will add the value to the target.
... ... @@ -202,10 +202,8 @@
202 202  
203 203  You can add multiple values to a single behavioral target; they will be "OR" values, meaning the segment will be true if any of the values is present.
204 204  
205 -Define the frequency of the action in the Frequency box. This means how many times within the given date range this event has happened, and enter a date range for the given event.
70 +Define the frequency of the action in the Freq./Days box. This means how many times within the given date range this even has happened, and enter a date range for the given event.
206 206  
207 -**Date Range**: If 'Past,' the maximum allowed range is 3 months.  If 'Custom,' you can specify a start and end date.  If 'Future' option, allows to set a date range into the future (Currently, only the 'Package Transaction' Category has 'Future' option).  By not entering a value (or simply 0), the segment cannot be processed for that event.
208 -
209 209  If you add multiple behavioral criteria to your segment (hit Add) to add more behavioral criteria, be sure to define whether this criteria is AND/OR, meaning, whether this segment will match when both criteria are met (AND), or when either of the criteria is met (OR).
210 210  
211 211  There is a wide range of behavioral criteria that can be used for behavioral segments:
... ... @@ -230,224 +230,71 @@
230 230  
231 231  **Product Attribute**: Users are selected based on specific attributes of the products they have purchased. The sub-categories are the attributes (ie., category, type, state, etc.) The target is the value of that attribute (ie., blue, edible, New York, etc.) If the sub-category is a multiple-choice list, then your target must be the name of one of those elements of the list. If the sub-category is a free text field, you can enter any value in the target box.
232 232  
233 -**Geo: **Users are selected based on specific geographic location from anywhere in the world. The sub-category is 'coordinate'. When this geo category is selected, the world map is popped up and you can select any region on that map, where you want to target your users. Once, the selection of region is made, you will see the corresponding geographic coordinates are added to the target field. This geo-based targeting is one of the important functionalities introduced recently. Like other behavior categories, geo can also be added any number of times along with any other rules, by using ‘Add’ button on the screen as per your requirements. 
96 +Once you have defined your First Party (demographic) and Behavioral criteria for your segment, be sure to **HIT SAVE.**
234 234  
235 -**Referrer**: You can specify URL(s) that serve as a starting point, for an action to be triggered on the target domain (specified in the 'Action' tab). Multiple URLs can be entered in the URL field.  The URL is a web address - either its domain (www.Domain.com) or subdomain (.com).  The 'Action' field has two choices and is used to indicate if the URL values are to be considered as given (you choose 'IS'), or contains a part of it (you choose 'CONTAINS'). The Referrer URL can essentially be used to execute actions defined in the 'Action' tab.  This helps in targeting users specified by the Referrer.  For instance, if you put in '.com' in the URL field, and the target header (Action tab) had 'www.testMe.com' with 'Popup' as the Action Type, what happens is that if the user is currently visiting a webpage that contains '.com' in its URL, then clicks a link that takes them to 'www.Domain.com/testMe.html' the specified popup will show on the Target Domain. 
98 +**Note: There can be only one rule for each criteria like web, banner. If you have multiple target values all of them can be added into 1 rule by adding multiple values into target box.**
236 236  
237 -Once you have defined your Behavioral criteria for your segment and you do not wish to add any other rules/action, be sure to **HIT SAVE.**
100 +\\
238 238  
239 -**Note: There can be only one rule for each criteria like web, banner. If you have multiple target values all of them can be added into 1 rule by adding multiple values into target box.**
102 +(% style="margin-left: 30.0px;" %)
103 +===
104 + ===
240 240  
241 -ONEcount uses specific logic for demographic and behavioral-based criteria. If you select any demographic field as part of your segment (other than e-mail, which is a special case), ONEcount will only select known users has part of the segment. This is because an unknown user has not been matched to a profile, and therefore ONEcount has no way of knowing the user's response to that demographic question. Put another way, if you include State is Alabama in your segment criteria, ONEcount will exclude all unknown users because there is no way for ONEcount to know the state of an unknown user.
106 +{{id name="CreateAccountSegment"/}}
242 242  
243 -The following Segment Impact Matrix illustrates the types of users who can be selected with each demographic and behavioral criteria:
108 +(% style="margin-left: 30.0px;" %)
109 +=== CREATE AN ACCOUNT-BASED SEGMENT ===
244 244  
245 -(% class="wrapped" %)
246 -|(((
247 -**DEMOS**
248 -)))|(((
249 -**VALUE**
250 -)))|(((
251 -**Selects (KNOWN/UNKNOWN/BOTH)**
252 -)))
253 -|(((
254 -Any demo
255 -)))|(((
256 -ANY VALUE
257 -)))|(((
258 -KNOWN
259 -)))
260 -|(((
261 -E-mail DEMO
262 -)))|(((
263 -IS BLANK
264 -)))|(((
265 -BOTH
266 -)))
267 -|(((
268 -\\
269 -)))|(((
270 -IS NOT BLANK
271 -)))|(((
272 -KNOWN
273 -)))
274 -|(% colspan="1" %)(% colspan="1" %)
275 -(((
276 -\\
277 -)))|(% colspan="1" %)(% colspan="1" %)
278 -(((
279 -\\
280 -)))|(% colspan="1" %)(% colspan="1" %)
281 -(((
282 -\\
283 -)))
284 -|(((
285 -**BEHAVIOR**
286 -)))|(((
287 -**VALUE**
288 -)))|(((
289 -**Selects (KNOWN/UNKNOWN/BOTH)**
290 -)))
291 -|(((
292 -Banner
293 -)))|(((
294 -Clicked/Viewed
295 -)))|(((
296 -BOTH
297 -)))
298 -|(((
299 -Content
300 -)))|(((
301 -Viewed
302 -)))|(((
303 -BOTH
304 -)))
305 -|(((
306 -EMAIL
307 -)))|(((
308 -Opened
309 -)))|(((
310 -KNOWN
311 -)))
312 -|(((
313 -\\
314 -)))|(((
315 -Clicked/Viewed
316 -)))|(((
317 -KNOWN
318 -)))
319 -|(((
320 -\\
321 -)))|(((
322 -Not clicked
323 -)))|(((
324 -KNOWN
325 -)))
326 -|(((
327 -Form
328 -)))|(((
329 -Completed
330 -)))|(((
331 -KNOWN
332 -)))
333 -|(((
334 -\\
335 -)))|(((
336 -Abandoned
337 -)))|(((
338 -BOTH
339 -)))
340 -|(((
341 -Package Status
342 -)))|(((
343 -\\
344 -)))|(((
345 -KNOWN
346 -)))
347 -|(((
348 -Package Transaction
349 -)))|(((
350 -\\
351 -)))|(((
352 -KNOWN
353 -)))
354 -|(((
355 -Source Code
356 -)))|(((
357 -Selected
358 -)))|(((
359 -KNOWN
360 -)))
361 -|(((
362 -Web
363 -)))|(((
364 -Viewed
365 -)))|(((
366 -BOTH
367 -)))
368 -|(((
369 -Product Transaction
370 -)))|(((
371 -Subscribed
372 -)))|(((
373 -KNOWN
374 -)))
375 -|(((
376 -\\
377 -)))|(((
378 -Currently Subscribed
379 -)))|(((
380 -KNOWN
381 -)))
382 -|(((
383 -\\
384 -)))|(((
385 -Not Subscribed
386 -)))|(((
387 -BOTH
388 -)))
389 -|(((
390 -\\
391 -)))|(((
392 -Unsubscribed
393 -)))|(((
394 -KNOWN
395 -)))
396 -|(((
397 -GEO
398 -)))|(((
399 -IS IN
400 -)))|(((
401 -BOTH
402 -)))
403 -|(((
404 -Engagement Metric
405 -)))|(((
406 -\\
407 -)))|(((
408 -KNOWN
409 -)))
410 -|(% colspan="1" %)(% colspan="1" %)
411 -(((
412 -Referrer
413 -)))|(% colspan="1" %)(% colspan="1" %)
414 -(((
415 -IS/CONTAINS
416 -)))|(% colspan="1" %)(% colspan="1" %)
417 -(((
418 -BOTH
419 -)))
111 +(% style="margin-left: 30.0px;" %)
112 +target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content.
420 420  
114 +(% style="margin-left: 30.0px;" %)
115 +This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment.
116 +
117 +(% style="margin-left: 30.0px;" %)
118 +So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc...
119 +
120 +(% style="margin-left: 30.0px;" %)
121 +Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field.
122 +
123 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site.
124 +
125 +== ==
126 +
127 +{{id name="CreateAction"/}}CREATE AN ACTIONFrom the Segment Manager menu, select Action Manager. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Transactional Email
128 +
421 421  \\
422 422  
423 -**~*~*NOTE: **Selecting "Only Unknown" on the first panel of the segment will cause any of the above options to be limited to unknowns. For example, e-mail is blank would return only unknowns, viewing a web page would be only unknowns, etc.
131 +[[image:attach:Action-manager menu.png||width="800"]]
424 424  
425 425  \\
426 426  
427 -**5. Action tab: **
135 +You'll see a list of Actions that have been previously been created. To create a new Action, click "Create Action" in the upper right.
428 428  
429 -Any action to be associated for segment targeting is defined in this tab.
137 +\\
430 430  
431 -Date range is a mandatory field (both start and end dates) to add any form of action. You can select any form of action from the dropdown. Once you provide action details, you can save the changes made.
139 +[[image:attach:action-manager.png||height="250"]]
432 432  
433 - [[image:attach:image2021-10-25_16-59-19.png||width="794"]]
141 +\\
434 434  
435 -== ==
143 +You'll be asked to provide a name for your new segment. Make it descriptive. You can also provide a brief description for this action. Click Next.
436 436  
437 -{{id name="CreateAction"/}}ADD AN ACTIONGo to the Action tab of create/edit segment. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Email, Social Target, Subscribe to a Product, Unsubscribe to a Product, Subscribe to a Package, Unsubscribe to a Package, Add to Segment, Remove from Segment. Any action can be selected from action type dropdown.
145 +\\
438 438  
439 -Please Note: the 'Referrer' Category from the Behavior tab can be used to execute the 'Action Type' defined here.  Please read about this Category in the 'Create a Behavior-based Segment' section.
147 +[[image:attach:define-action.png||height="250"]]
440 440  
149 +On the next screen, from the Action pull-down, choose the type of action you would like. Again, you have four choices: Ad Target (through Google Ad Manager or DFP), Pop-UP, Transactional Email, or Redirect.
150 +
441 441  ===
442 442   ===
443 443  
444 444  {{id name="CreateAdAction"/}}
445 445  
446 -=== **ADD AN AD ACTION** ===
156 +=== **CREATE AN AD ACTION** ===
447 447  
448 448  Here, we are defining an Ad Target. This will allow ONEcount to tell Google Ad Manager (DFP) what ad to target when a specific user is on your web site. The specific users will be defined in the Segment that you link to this target.
449 449  
450 -In the screen below, you'll see the options for an Ad Target. The first three options are Target Domain and Target Content, Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.
160 +In the screen below, you'll see the options for an Ad Target. The first two options are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.
451 451  
452 452  In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a banner or banner campaign. In effect you are saying, whenever someone comes to this section or this web site, show them this banner.
453 453  
... ... @@ -459,12 +459,8 @@
459 459  
460 460  For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes.
461 461  
462 -\\
172 +[[image:attach:Define-banner-target.png||height="250"]]
463 463  
464 - [[image:attach:image2021-10-25_17-16-33.png||width="794"]]
465 -
466 -\\
467 -
468 468  The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites.
469 469  
470 470  The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show.
... ... @@ -480,13 +480,13 @@
480 480  
481 481  {{id name="CreatePopupAction"/}}
482 482  
483 -=== ADD A POP-UP ACTION ===
189 +=== CREATE A POP-UP ACTION ===
484 484  
485 -You can also create a pop-up target for your segments. Any pop-up created under form-builder section od ONEcount cxan be used for pop-up action for segment.
191 +You can also create a pop-up target for your segments. There are two different types of pop-ups that can be defined in the ONEcount Action Manager: A ONEcount pop-up, and a Custom HTML pop-up.
486 486  
487 -Choose Pop-Up from the Action Type pull-down.
193 +Choose Pop-Up from the Action pull-down at the top.
488 488  
489 -The next three options are Target Domain, Target Content and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.
195 +The next two options are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.
490 490  
491 491  In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a pop-up. In effect you are saying, whenever someone comes to this section or this web site, show them this pop-up.
492 492  
... ... @@ -500,116 +500,169 @@
500 500  
501 501  The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites.
502 502  
503 -\\
209 +[[image:attach:pop-up-action.png||width="800"]]
504 504  
505 - [[image:attach:image2021-10-25_17-54-54.png||height="250"]]
506 -
507 -\\
508 -
509 509  Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts.
510 510  
511 511  Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually.
512 512  
513 -Last, select the pop-up (it can be any pop-up form builder pop-up or A/B test pop-up).
215 +Last, define the pop-up.
514 514  
515 -Review your Action details and finally click Save to save it.
217 +ONEcount includes a simple pop-up builder that allows you to build a pop-up with buttons that link out to other actions like forms, web pages, etc.
516 516  
517 -\\
219 +Simply add the header or title for your pop-up, and then the text you want to appear in the box. Check the Display Opt out box if you want the pop-up to include an option to prevent future pop-ups. Choose how many action buttons you would like on the pop-up, and define the button text and the link that the user is sent to when they click on the button.
518 518  
221 +If you have pop-up code that your web team has built, you can click on the Custom HTML tab and paste your code in the box.
222 +
223 +[[image:attach:custom-popup-box.png||width="800"]]
224 +
225 +Click Next to review your Action definition, and finally Save to save it.
226 +
227 +This is an example of ONEcount's built-in pop-ups:
228 +
519 519  (% style="margin-left: 30.0px;" %)
520 -=== **ADD A SOCIAL TARGET ACTION** ===
230 +[[image:attach:media_1443033012905.png||align="center"]]
521 521  
522 -In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containing the users you want to target. Once that segment is created, ONEcount will automatically populate the segment in the social platform as users qualify for that segment in ONEcount.
232 +(% style="margin-left: 30.0px;" %)
233 +Note that the display opt-out will appear only if checked when creating the pop-up action.
523 523  
524 -To do this, ONEcount needs API access to your social account. This account should be the one you run your social ad campaigns through. You will need to provide the credentials for these accounts to the ONEcount team to configure your installation. Just open a ticket with our Help Desk and include the credentials and platform you would like to be connected to, and we''ll take care of it.
235 +(% style="margin-left: 30.0px;" %)
236 +===
237 + ===
525 525  
526 -**To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API access that meets this criteria. If your account does not meet these criteria, we can send a file containing the hashed e-mails of users who fit into the segmnt, so that you can load the data into Google's Customer Match tool manually.
239 +{{id name="CreateRedirectAction"/}}
527 527  
528 -[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]]
241 +(% style="margin-left: 30.0px;" %)
242 +=== **CREATE A REDIRECT ACTION** ===
529 529  
530 -**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access.
244 +Choose redirect from the list of Actions. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing.
531 531  
532 -[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]]
246 +One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site.
533 533  
248 +As with pop-up and ad targeting, the Target Domain and Section parameters are optional.
249 +
534 534  \\
535 535  
536 -Choose Social Target from the list of Type of Action.  You can select multiple social platforms in a single action as shown in below screenshot.  Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform.
252 +(% style="margin-left: 60.0px;" %)
253 +[[image:attach:media_1442947217827.png||align="center"]]
537 537  
538 -The URLs ONEcount generates will be the ones you place in the banner system on the social platform. When the user clicks on the URL, they will be sent to the URL you entered in this box, with two important advantages: 1) ONEcount will record the click and capture it for your analysis, and 2) if the user is known to ONEcount, the analytics will show the identity of the user who clicked–even if the link you enter here is not on your web site.
255 +(% style="margin-left: 60.0px;" %)
256 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes.
539 539  
540 -[[image:attach:Screen Shot 2021-11-17 at 18.36.23.png||height="250"]]
258 +(% style="margin-left: 60.0px;" %)
259 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.)
541 541  
542 -\\
261 +(% style="margin-left: 60.0px;" %)
262 +Click "Next" to continue to Step 4 – Review and Save.
543 543  
544 -To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard.
264 +(% style="margin-left: 60.0px;" %)
265 +When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action.
545 545  
546 -\\
267 +(% style="margin-left: 30.0px;" %)
268 +Click "Next" to continue to Step 4 – Review and Save.
547 547  
548 -[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]]
270 +(% style="margin-left: 30.0px;" %)
271 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action.
549 549  
550 -\\
273 +(% style="margin-left: 30.0px;" %)
274 +===
275 + ===
551 551  
277 +{{id name="CreateEmailAction"/}}
278 +
552 552  (% style="margin-left: 30.0px;" %)
553 -=== ===
280 +=== CREATE EMAIL ACTION ===
554 554  
555 -{{id name="CreateRedirectAction"/}}
282 +(% style="margin-left: 30.0px;" %)
283 +To send a transactional e-mail to a user, choose Email from the Action pull-down.
556 556  
557 557  (% style="margin-left: 30.0px;" %)
558 -=== **ADD A REDIRECT ACTION** ===
286 +[[image:attach:media_1442946953775.png||align="center"]]
559 559  
560 -Choose redirect from the list of Type of Action. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing.
288 +(% style="margin-left: 30.0px;" %)
289 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes.
561 561  
562 -One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site.
291 +(% style="margin-left: 30.0px;" %)
292 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.)
563 563  
564 -As with pop-up and ad targeting, the Target Domain and Section parameters are optional.
294 +(% style="margin-left: 30.0px;" %)
295 +Click "Next" to continue to Step 4 – Review and Save.
565 565  
297 +(% style="margin-left: 30.0px;" %)
298 +[[image:attach:media_1443035194695.png||align="center"]]
299 +
300 +(% style="margin-left: 30.0px;" %)
301 +When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action.
302 +
303 +Review and Save
304 +
305 +[[image:attach:media_1446742842763.png||align="center"]]
306 +
307 +Review all of the information for your persona, and click "Save Persona" to save.
308 +
309 +If you wish to make changes, click the "Back" button to move backward through the steps.
310 +
566 566  \\
567 567  
568 - [[image:attach:image2021-10-25_18-2-56.png||height="250"]]
313 +==
314 + ==
569 569  
316 +{{id name="CreateTarget"/}}
317 +
318 +== **CREATE A TARGET: CONNECTING SEGMENTS TO ACTIONS** ==
319 +
320 +So now you have created audience segments based on demographics, actions, or a host of other deterministic criteria. And you've created a handful of actions, including pop-ups, banner targets, transactional e-mails and redirects. How do you put it all together?
321 +
322 +The Target Engine has a very simple task: It connects Segments to Actions. It is pretty easy to use. Simply select Target Engine from the Segment Manager menu:
323 +
570 570  \\
571 571  
572 -(% style="margin-left: 30.0px;" %)
573 -=== ===
326 +[[image:attach:target-engine-menu.png||width="800"]]
574 574  
575 -{{id name="CreateEmailAction"/}}
328 +\\
576 576  
577 -(% style="margin-left: 30.0px;" %)
578 -=== ADD EMAIL ACTION ===
330 +You'll see a list of existing targets and have an opportunity to create a new one. To edit an existing target, click on the pencil icon next to the target.
579 579  
580 -(% style="margin-left: 30.0px;" %)
581 -To send a transactional e-mail to a user, choose Email from the Action Type  pull-down.
332 +\\
582 582  
583 -(% style="margin-left: 30.0px;" %)
334 +[[image:attach:target-list.png||width="800"]]
335 +
584 584  \\
585 585  
586 -(% style="margin-left: 30.0px;" %)
587 -[[image:attach:image2021-10-25_18-6-13.png||width="794"]]
338 +Once a segment has been defined and executed by the system, you can see up to the minute the statistics on your target by clicking on the small arrow next to the target. The screen will expand to show the details of your target, as well as usage statistics. In this case, the target waas seen 296,852 times by 35,166 unique users. The numbers in blue next to Known represent the number of known or identified views or users who have interacted with this target.
588 588  
589 -(% style="margin-left: 30.0px;" %)
590 590  \\
591 591  
592 - When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level.
342 +[[image:attach:expanded-target-list.png||width="800"]]
593 593  
594 594  \\
595 595  
596 -If you wish to cancel the changes, click the "Cancel" button to go to the segment listing page.
346 +To create a new target, click "Create Target" in the upper-right corner. You'll be presented with a screen allowing you to give the target a title and a brief description. You'll also be given the opportunity to define an effective date range. This is the time period during which the Target will be active.
597 597  
348 +Please note that if you have defined a time-frame in your segment for behavior, it will not effect the date range for the target. The reason is because the segment time-frame determines who is in the segment, the target time-frame determines when the target will be "live."
349 +
350 +For example, you might create a segment of web site visitors who looked at Halloween merchandise on your site from 10/1 to 10/31, and then a target that runs 11/1 through 11/25 offering them a discount on Thanksgiving merchandise.
351 +
598 598  \\
599 599  
600 -==
601 - ==
354 +[[image:attach:target-definition.png||width="800"]]
602 602  
603 -{{id name="CreateTarget"/}}
356 +Once you have defined the name and date range of your target, simply select the appropriate Segment to the Action(s) you want to execute. Note than mor than one Action can be selected for a given segment.
604 604  
605 605  \\
606 606  
360 +[[image:attach:target-segment-action.png||width="800"]]
361 +
607 607  \\
608 608  
364 +Click Next to reviewyour settings, and then save.
365 +
609 609  \\
610 610  
611 611  \\
612 612  
370 +[[image:attach:target-review-and-save.png||width="800"]]
371 +
613 613  \\
614 614  
615 615  \\
... ... @@ -624,8 +624,14 @@
624 624  
625 625  \\
626 626  
386 +\\
627 627  
388 +\\
628 628  
390 +\\
391 +
392 +
393 +
629 629  {{id name="End ScreenSteps Content"/}}
630 630  {{/layout-cell}}
631 631  
Confluence.Code.ConfluencePageClass[0]
id
... ... @@ -1,1 +1,1 @@
1 -77496641
1 +54198375
url
... ... @@ -1,1 +1,1 @@
1 -https://info.onecount.net//wiki/spaces/OD/pages/77496641/Segment Manager
1 +https://info.onecount.net//wiki/spaces/OD/pages/54198375/Segment Manager