Changes for page Segment Manager
Last modified by Admin User on 2025/01/24 16:21
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... ... @@ -1,1 +1,1 @@ 1 - SegmentManager1 +Utilities - Target Engine - Author
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... ... @@ -4,11 +4,11 @@ 4 4 5 5 6 6 {{id name="Start ScreenSteps Content"/}} 7 -The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 7 +The Targeting Engine is a powerful tool that allows to to quickly and easily define audience **Segments** and target them with specific **Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 8 8 9 9 You can target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 10 10 11 -The following lesson will provide details on how to use the **Segment Manager**. 11 +The following lesson will provide details on how to use the **Segment Manager**, **Action Manager**, and **Target Engine**. 12 12 13 13 === Please Note: === 14 14 ... ... @@ -18,188 +18,49 @@ 18 18 19 19 Also note that both users who fit the criteria for the defined segment as of the effective start date of an action and users who meet the criteria at any time during the effective date range will be targeted. 20 20 21 -=== === 21 +=== CREATING A NEW SEGMENT === 22 22 23 - {{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom thelefthand side navigation bar, selectActivation →Segment Manager23 +From the Segment Manager menu, select Segment Manager:** 24 24 ** 25 25 26 - image2021-10-25_15-3-35.png||thumbnail="true"height="250"]]26 +[[image:attach:segment manager menu.png||width="800"]] 27 27 28 28 \\ 29 29 30 - Under "User Defined Segments" tab, you will see a list of existing segments.30 +You will see a list of existing segments. Click "Create Segment" in the upper right-hand corner. 31 31 32 - Each segment created, is listed hereandhas edit and delete functionality available just next to it. The overview of the segment(effective date, action,segmentize, stats for known and unknown users) is available on click of arrow button next to eachsegment.32 +[[image:attach:manage segments.png||height="250"]] 33 33 34 34 \\ 35 35 36 - [[image:attach:image2021-10-25_15-11-53.png||height="250"]]36 +You'll be taken to a screen allowing you to define a new segment. Give your segment a descriptive name. You can enter a brief description of the segment as well. 37 37 38 - \\38 +[[image:attach:segment-definion.png||height="250"]] 39 39 40 -[[image:attach:SegmentTableCharts2.png||width="794"]] 41 - 42 -The list of segments created contains three columns. The first column is Segment ID, the second shows Segment Name, and the third is a collection of icons with the following features: 43 - 44 -(% class="wrapped" %) 45 -|=((( 46 -Image 47 -)))|=((( 48 -Icon 49 -)))|=((( 50 -Feature description 51 -))) 52 -|((( 53 -pencil 54 -)))|((( 55 -(% class="content-wrapper" %) 56 -((( 57 -[[image:attach:pencil edit.png||thumbnail="true" width="40"]] 58 -))) 59 -)))|((( 60 -is for editing segment 61 -))) 62 -|((( 63 -trash can 64 -)))|((( 65 -(% class="content-wrapper" %) 66 -((( 67 -[[image:attach:trashcan delete.png||thumbnail="true" width="40"]] 68 -))) 69 -)))|((( 70 -is for deleting segment 71 -))) 72 -|((( 73 -add user 74 -)))|((( 75 -(% class="content-wrapper" %) 76 -((( 77 -[[image:attach:adduserSegment.png||thumbnail="true" width="40"]] 78 -))) 79 -)))|((( 80 -adds user to the segment 81 -))) 82 -|((( 83 -down-triangle 84 -)))|((( 85 -(% class="content-wrapper" %) 86 -((( 87 -[[image:attach:display data.png||thumbnail="true" width="40"]] 88 -))) 89 -)))|((( 90 -displays data related to the segment such as Effective Date, Action, segment size. It also shows a table with Knowns, Unknowns and Total users as of the Effective Date. At the bottom right is a graph with data for the last 7 days for Knowns and Unknowns. 91 -))) 92 - 93 93 \\ 94 94 95 - Ifuserhasbeenaddedsuccessfullyto the segment, apopupconfirmingthe same-includingsegmentnameandid-appears,asshown:42 +A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "Account-based Segment." This is typically a group of IP Addresses that define a target company. 96 96 97 - [[image:attach:SegmentUserAddedMsg.png||width="538"]]44 +If you click the "First Party" tab, you will have the opportunity to define a segment. Click on the "User" button to define the segment based on demographic characteristics or select Account to define your segment based on an IP address range. 98 98 99 - \\46 +=== CREATE A DEMOGRAPHIC SEGMENT === 100 100 101 - Belowisanexampleof datadisplayedby clickingthe'down-triangle'button.Thisbuttonchangesto'up-triangle'after expansion.Onclickingthis'up-triangle'button,thedisplaycollapses.48 +of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. Or choose Account to define an account-based segment. 102 102 103 -[[image:attach: SegmentTableChartsDoc.png||width="794"]]50 +[[image:attach:segment-demos.png||height="250"]] 104 104 105 - \\52 +If you choose a demographic question that has a multiple choice response, simply click in the target box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 106 106 107 -Click "Create Segment" in the upper right-hand corner. You'll be taken to a screen allowing you to define a new segment. 108 - 109 -The new segment creation screen consists of total 5 tabs – Definition, Demographics (previously named as First Party), IP Address (previously named as Account based), Behavior, Action. The panels are cumulative, meaning that in order for a user to be included in a segment, the rules on the Demographics, IP Address, and Behavior tabs must all match that user. 110 - 111 -Demographics, IP Address, Behavior tabs allow us to define the segment rules. 112 - 113 -**1. Definition Tab:** 114 - 115 -Define your segment by giving it a name and a brief description. 116 - 117 -Title is a mandatory field. It should not be blank. Without providing title, you cannot navigate to other tabs. 118 - 119 -Description is an optional field and can have any types of values. 120 - 121 -[[image:attach:Screen Shot 2022-03-31 at 14.42.25.png||width="800"]] 122 - 123 -\\ 124 - 125 - A segment is a group of people. You can define that group based on any number of demographic criteria, ie., "who" the user is, or based on behavioral criteria, ie., "what" the user has done. You can also create an "IP addresses-based Segment.", which can also be called as account based segment. 126 - 127 -Give your segment a descriptive name. You can also add a brief description to the segment with more details. 128 - 129 -On this panel you will see an option to include only unknown users in this segment. Many of the segment selection criteria can apply to both unknown (ie., unidentified) and known (identified) users. By changing this option to "Yes," you are telling ONEcount to only select users who are unknown for this segment. (See Segment Impact Matrix below). 130 - 131 -\\ 132 - 133 -**2. Demographics Tab:** 134 - 135 -If you click the "Demographics" tab, you will have the opportunity to define demographic characteristics for the segment. Multiple rules can be added with And/OR conditions as per requirements. 136 - 137 -[[image:attach:image2021-10-25_15-51-28.png||width="794"]] 138 - 139 -=== === 140 - 141 -{{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTDefine demographic rules of your segment based on the demographic questions you have built in your database. You can use any demographic question to define a segment. 142 - 143 -[[image:attach:image2021-10-25_15-55-34.png||width="794"]] 144 - 145 -\\ 146 - 147 -If you choose a demographic question that has a multiple choice response, simply click in the search text box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 148 - 149 149 To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question. 150 150 151 151 In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 152 152 153 -If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. 58 +If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. If you would like to add behavioral characteristics to your segment (ie., Peditricians who live in Arizona and have read three articles on diabetes), click on the Behavior tab. 154 154 155 -**~*~*NOTE: **E-mail is a special demographic field. Since demographic fields are part of a user's profile, a user who is unknown would not have any demographic information in the database. Therefore, when you select a demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mail but leave the Search Text box blank), ONEcount will automatically include unknown users in this segment. This is because a user who is unknown has no e-mail address. For further details, please see the Segment Impact Matrix below. 156 - 157 157 \\ 158 158 159 - **3. IP Address Tab:**62 +[[image:attach:segment-content.png||height="250"]] 160 160 161 -The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here. 162 - 163 -=== === 164 - 165 -{{id name="CreateAccountSegment"/}} 166 - 167 -(% style="margin-left: 30.0px;" %) 168 -=== CREATE AN IP Address-BASED SEGMENT === 169 - 170 -(% style="margin-left: 30.0px;" %) 171 -Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 172 - 173 - [[image:attach:image2021-10-25_16-57-14.png||width="794"]] 174 - 175 -This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 176 - 177 -So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 178 - 179 -Note that in IP Address based segmenting you can enter multiple IP addresses and user agents in each field. 180 - 181 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 182 - 183 -If you are creating purely a IP Address based segment, hit "Save" and ONEcount will save your segment. 184 - 185 -\\ 186 - 187 -4. **Behavior Tab:** 188 - 189 -If you would like to add behavioral characteristics to your segment (ie., Pediatricians who live in Arizona and have read at least two articles on pain), click on the Behavior tab. 190 - 191 -((( 192 -\\ 193 -))) 194 - 195 -=== === 196 - 197 -{{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\ 198 - 199 -[[image:attach:image2021-10-25_16-35-1.png||width="794"]] 200 - 201 -\\ 202 - 203 203 To define behavioral characteristics of your segment, choose a behavior type from the Category pull-down. The sub-category pull-down will change depending on the Category that was chosen. For the target, you can enter keywords in the Target box if the value(s) are free text. 204 204 205 205 If the Target values are multiple choice, you can put your cursor in the box, hit back-space, and then start typing possible values. ONEcount will show matching values, just hit enter and ONEcount will add the value to the target. ... ... @@ -206,10 +206,8 @@ 206 206 207 207 You can add multiple values to a single behavioral target; they will be "OR" values, meaning the segment will be true if any of the values is present. 208 208 209 -Define the frequency of the action in the Freq uency box. This means how many times within the given date range this eventhas happened, and enter a date range for the given event.70 +Define the frequency of the action in the Freq./Days box. This means how many times within the given date range this even has happened, and enter a date range for the given event. 210 210 211 -**Date Range**: If 'Past,' the maximum allowed range is 3 months. If 'Custom,' you can specify a start and end date. If 'Future' option, allows to set a date range into the future (Currently, only the 'Package Transaction' Category has 'Future' option). By not entering a value (or simply 0), the segment cannot be processed for that event. 212 - 213 213 If you add multiple behavioral criteria to your segment (hit Add) to add more behavioral criteria, be sure to define whether this criteria is AND/OR, meaning, whether this segment will match when both criteria are met (AND), or when either of the criteria is met (OR). 214 214 215 215 There is a wide range of behavioral criteria that can be used for behavioral segments: ... ... @@ -222,7 +222,7 @@ 222 222 223 223 **Form**: Users are selected based on the ONEcount form they have engaged with. The sub-category for Form is Completed. Target is the name of the form. 224 224 225 -**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. The selected date range will query on Request Date (Not Transaction Date).84 +**Package Transaction**: Users are selected based on the ONEcount package transaction they have executed. The sub-categories for Package Transaction are Subscribed/Purchased, Currently Subscribed, Not Subscribed, Expired, Will Expire, Unsubscribed. The Target is the name of the package. 226 226 227 227 **Package Status**: Users are selected based on the status of a package they have purchased or subscribed to. Best when used with a Package Transaction criteria. The sub-categories for Package Status are any of the package Statuses that you've defined in the Package Status section under the Inventory menu in ONEcount. There are no targets for this option. 228 228 ... ... @@ -230,228 +230,62 @@ 230 230 231 231 **Web**: Users are selected based on the web URLs that they have visited. The sub-category is Viewed. The target is a URL or URL fragment. 232 232 233 -**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. The selected date range will query on Request Date (Not Transaction Date).92 +**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. 234 234 235 235 **Product Attribute**: Users are selected based on specific attributes of the products they have purchased. The sub-categories are the attributes (ie., category, type, state, etc.) The target is the value of that attribute (ie., blue, edible, New York, etc.) If the sub-category is a multiple-choice list, then your target must be the name of one of those elements of the list. If the sub-category is a free text field, you can enter any value in the target box. 236 236 237 - **Geo: **Users are selected based onspecific geographiclocation from anywhere in the world. The sub-categoryis 'coordinate'. When this geo categoryis selected, theworld mapis poppedup andyoucan select anyregionon that map, where you wantto targetourusers. Once, the selection of region is made, you will see the correspondinggeographiccoordinates are addedto thetarget field. This geo-based targeting isone of the important functionalitiesintroducedrecently. Like otherbehaviorcategories,geo can also beadded any number of times along with any other rules, by using ‘Add’ button on the screenas per yourrequirements.96 +Once you have defined your First Party (demographic) and Behavioral criteria for your segment, be sure to **HIT SAVE.** 238 238 239 - **Referrer**: You can specify URL(s) that serve as a starting point, for an action to be triggered on the target domain (specified in the 'Action' tab). Multiple URLs can be entered in the URL field. The URL is a web address - either its domain (www.Domain.com) or subdomain (.com). The 'Action' field has two choices and is used to indicate if the URL values are to be considered as given (you choose 'IS'), or contains a part of it (you choose 'CONTAINS'). The Referrer URL can essentially be used to execute actions defined in the 'Action' tab. This helps in targeting users specified by the Referrer. For instance, if you put in '.com' in the URL field, and the target header (Action tab) had 'www.testMe.com' with 'Popup' as the Action Type, what happens is that if the user is currently visiting a webpage that contains '.com' in its URL, then clicks a link that takes them to 'www.Domain.com/testMe.html' the specified popup will show on the Target Domain.98 +\\ 240 240 241 -Once you have defined your Behavioral criteria for your segment and you do not wish to add any other rules/action, be sure to **HIT SAVE.** 100 +(% style="margin-left: 30.0px;" %) 101 +=== CREATE AN ACCOUNT-BASED SEGMENT === 242 242 243 -**Note: There can be only one rule for each criteria like web, banner. If you have multiple target values all of them can be added into 1 rule by adding multiple values into target box.** 103 +(% style="margin-left: 30.0px;" %) 104 +target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 244 244 245 -ONEcount uses specific logic for demographic and behavioral-based criteria. If you select any demographic field as part of your segment (other than e-mail, which is a special case), ONEcount will only select known users has part of the segment. This is because an unknown user has not been matched to a profile, and therefore ONEcount has no way of knowing the user's response to that demographic question. Put another way, if you include State is Alabama in your segment criteria, ONEcount will exclude all unknown users because there is no way for ONEcount to know the state of an unknown user. 106 +(% style="margin-left: 30.0px;" %) 107 +This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 246 246 247 -The following Segment Impact Matrix illustrates the types of users who can be selected with each demographic and behavioral criteria: 109 +(% style="margin-left: 30.0px;" %) 110 +So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 248 248 249 -(% class="wrapped" %) 250 -|((( 251 -**DEMOS** 252 -)))|((( 253 -**VALUE** 254 -)))|((( 255 -**Selects (KNOWN/UNKNOWN/BOTH)** 256 -))) 257 -|((( 258 -Any demo 259 -)))|((( 260 -ANY VALUE 261 -)))|((( 262 -KNOWN 263 -))) 264 -|((( 265 -E-mail DEMO 266 -)))|((( 267 -IS BLANK 268 -)))|((( 269 -BOTH 270 -))) 271 -|((( 272 -\\ 273 -)))|((( 274 -IS NOT BLANK 275 -)))|((( 276 -KNOWN 277 -))) 278 -|(% colspan="1" %)(% colspan="1" %) 279 -((( 280 -\\ 281 -)))|(% colspan="1" %)(% colspan="1" %) 282 -((( 283 -\\ 284 -)))|(% colspan="1" %)(% colspan="1" %) 285 -((( 286 -\\ 287 -))) 288 -|((( 289 -**BEHAVIOR** 290 -)))|((( 291 -**VALUE** 292 -)))|((( 293 -**Selects (KNOWN/UNKNOWN/BOTH)** 294 -))) 295 -|((( 296 -Banner 297 -)))|((( 298 -Clicked/Viewed 299 -)))|((( 300 -BOTH 301 -))) 302 -|((( 303 -Content 304 -)))|((( 305 -Viewed 306 -)))|((( 307 -BOTH 308 -))) 309 -|((( 310 -EMAIL 311 -)))|((( 312 -Opened 313 -)))|((( 314 -KNOWN 315 -))) 316 -|((( 317 -\\ 318 -)))|((( 319 -Clicked/Viewed 320 -)))|((( 321 -KNOWN 322 -))) 323 -|((( 324 -\\ 325 -)))|((( 326 -Not clicked 327 -)))|((( 328 -KNOWN 329 -))) 330 -|((( 331 -Form 332 -)))|((( 333 -Completed 334 -)))|((( 335 -KNOWN 336 -))) 337 -|((( 338 -\\ 339 -)))|((( 340 -Abandoned 341 -)))|((( 342 -BOTH 343 -))) 344 -|((( 345 -Package Status 346 -)))|((( 347 -\\ 348 -)))|((( 349 -KNOWN 350 -))) 351 -|((( 352 -Package Transaction 353 -)))|((( 354 -\\ 355 -)))|((( 356 -KNOWN 357 -))) 358 -|((( 359 -Source Code 360 -)))|((( 361 -Selected 362 -)))|((( 363 -KNOWN 364 -))) 365 -|((( 366 -Web 367 -)))|((( 368 -Viewed 369 -)))|((( 370 -BOTH 371 -))) 372 -|((( 373 -Product Transaction 374 -)))|((( 375 -Subscribed 376 -)))|((( 377 -KNOWN 378 -))) 379 -|((( 380 -\\ 381 -)))|((( 382 -Currently Subscribed 383 -)))|((( 384 -KNOWN 385 -))) 386 -|((( 387 -\\ 388 -)))|((( 389 -Not Subscribed 390 -)))|((( 391 -BOTH 392 -))) 393 -|((( 394 -\\ 395 -)))|((( 396 -Unsubscribed 397 -)))|((( 398 -KNOWN 399 -))) 400 -|((( 401 -GEO 402 -)))|((( 403 -IS IN 404 -)))|((( 405 -BOTH 406 -))) 407 -|((( 408 -Engagement Metric 409 -)))|((( 410 -\\ 411 -)))|((( 412 -KNOWN 413 -))) 414 -|(% colspan="1" %)(% colspan="1" %) 415 -((( 416 -Referrer 417 -)))|(% colspan="1" %)(% colspan="1" %) 418 -((( 419 -IS/CONTAINS 420 -)))|(% colspan="1" %)(% colspan="1" %) 421 -((( 422 -BOTH 423 -))) 112 +(% style="margin-left: 30.0px;" %) 113 +Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field. 424 424 425 - \\115 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 426 426 427 -** ~*~*NOTE:**Selecting"Only Unknown" on the first panel of the segment will cause any of the above options to be limited to unknowns. For example, e-mail is blank would return only unknowns, viewing a web page would be only unknowns, etc.117 +== **CREATE AN ACTION** == 428 428 119 +From the Segment Manager menu, select Action Manager. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Transactional Email 120 + 429 429 \\ 430 430 431 - **5.Actiontab:**123 +[[image:attach:Action-manager menu.png||width="800"]] 432 432 433 - Any action to be associated for segment targeting is defined in this tab.125 +\\ 434 434 435 - Daterangeisa mandatoryfield(bothstart andenddates)to add anyform ofaction.Youcan select anyform of actionfrom the dropdown. Onceyou providedetails, you cansavethechangesmade.127 +You'll see a list of Actions that have been previously been created. To create a new Action, click "Create Action" in the upper right. 436 436 437 - [[image:attach:image2021-10-25_16-59-19.png||width="794"]]129 +\\ 438 438 439 -= = ==131 +[[image:attach:action-manager.png||height="250"]] 440 440 441 - {{id name="CreateAction"/}}ADD AN ACTIONGo to the Action tab of create/edit segment. This is where you define the action to be taken for a segment, e.g. a website pop-up or ad targeting. Types of available Actions include: Pop-Up, Redirect, Ad Target, Email, Social Target, Subscribe to a Product, Unsubscribe to a Product, Subscribe to a Package, Unsubscribe to a Package, Add to Segment, Remove from Segment. Any action can be selected from action type dropdown.133 +\\ 442 442 443 - PleaseNote:the 'Referrer'Categoryfromthe Behaviortab canbeusedtoexecutethe'ActionType'definedhere.PleasereadaboutthisCategoryinthe 'Create a Behavior-basedSegment' section.135 +You'll be asked to provide a name for your new segment. Make it descriptive. You can also provide a brief description for this action. Click Next. 444 444 445 -=== 446 - === 137 +\\ 447 447 448 - {{id name="CreateAdAction"/}}139 +[[image:attach:define-action.png||height="250"]] 449 449 450 - ===**ADDANADACTION**===141 +On the next screen, from the Action pull-down, choose the type of action you would like. Again, you have four choices: Ad Target (through Google Ad Manager or DFP), Pop-UP, Transactional Email, or Redirect. 451 451 143 +=== **CREATE AN AD TARGET** === 144 + 452 452 Here, we are defining an Ad Target. This will allow ONEcount to tell Google Ad Manager (DFP) what ad to target when a specific user is on your web site. The specific users will be defined in the Segment that you link to this target. 453 453 454 -In the screen below, you'll see the options for an Ad Target. The first t hreeoptions are Target Domain andTarget Content,Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference.147 +In the screen below, you'll see the options for an Ad Target. The first two options are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 455 455 456 456 In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a banner or banner campaign. In effect you are saying, whenever someone comes to this section or this web site, show them this banner. 457 457 ... ... @@ -463,12 +463,8 @@ 463 463 464 464 For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes. 465 465 466 - \\159 +[[image:attach:Define-banner-target.png||height="250"]] 467 467 468 - [[image:attach:image2021-10-25_17-16-33.png||width="794"]] 469 - 470 -\\ 471 - 472 472 The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 473 473 474 474 The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show. ... ... @@ -479,19 +479,14 @@ 479 479 480 480 NOTE: Prioritization of banners is done in Google Ad Manager (or DFP) based on rules you configure in GAM. 481 481 482 -=== 483 - === 171 +=== CREATE A POP-UP TARGET === 484 484 485 - {{idname="CreatePopupAction"/}}173 +You can also create a pop-up target for your segments. There are two different types of pop-ups that can be defined in the ONEcount Action Manager: A ONEcount pop-up, and a Custom HTML pop-up. 486 486 487 - ===ADD APOP-UPACTION===175 +Choose Pop-Up from the Action pull-down at the top. 488 488 489 - Youcanalso createapop-uptargetfor your segments.Anypop-upcreatedunderform-buildersection odONEcountcxanbeusedforpop-upaction forsegment.177 +The next two options are Target Domain and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 490 490 491 -Choose Pop-Up from the Action Type pull-down. 492 - 493 -The next three options are Target Domain, Target Content and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 494 - 495 495 In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a pop-up. In effect you are saying, whenever someone comes to this section or this web site, show them this pop-up. 496 496 497 497 ONEcount targets pop-ups based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this pop-up. Period. ... ... @@ -504,64 +504,36 @@ 504 504 505 505 The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 506 506 507 - \\191 +[[image:attach:pop-up-action.png||width="800"]] 508 508 509 - [[image:attach:image2021-10-25_17-54-54.png||height="250"]] 510 - 511 -\\ 512 - 513 513 Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts. 514 514 515 515 Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually. 516 516 517 -Last, select the pop-up (it canbeany pop-up form builder pop-up or A/Btestpop-up).197 +Last, define the pop-up. 518 518 519 - ReviewyourActiondetailsandfinallyclickSave to saveit.199 +ONEcount includes a simple pop-up builder that allows you to build a pop-up with buttons that link out to other actions like forms, web pages, etc. 520 520 521 - \\201 +Simply add the header or title for your pop-up, and then the text you want to appear in the box. Check the Display Opt out box if you want the pop-up to include an option to prevent future pop-ups. Choose how many action buttons you would like on the pop-up, and define the button text and the link that the user is sent to when they click on the button. 522 522 523 -(% style="margin-left: 30.0px;" %) 524 -=== **ADD A SOCIAL TARGET ACTION** === 203 +If you have pop-up code that your web team has built, you can click on the Custom HTML tab and paste your code in the box. 525 525 526 - In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containingtheusers you wanto target. Once that segment iscreated, ONEcountwill automaticallypopulate the segment in the socialplatform as users qualify for that segmentin ONEcount.205 +[[image:attach:custom-popup-box.png||width="800"]] 527 527 528 - To do this,ONEcountneeds API accesstoyoursocial account. This account should bethe oneyouunyour social ad campaignsthrough. You willneedto providethe credentialsfor these accounts to the ONEcount team to configure your installation.Just openaticket with our Help Desk and include the credentials and platformyouwould like tobe connected to,and we''lltake care ofit.207 +Click Next to review your Action definition, and finally Save to save it. 529 529 530 - **To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API accessthat meets thiscriteria. If your accountdoes not meet these criteria, we can send a file containing the hashed e-mails of userswhoitintothe segmnt,sothat youcanloadthe dataintoGoogle's Customer Match tool manually.209 +This is an example of ONEcount's built-in pop-ups: 531 531 532 -[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]] 211 +(% style="margin-left: 30.0px;" %) 212 +[[image:attach:media_1443033012905.png||align="center"]] 533 533 534 -**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access. 535 - 536 -[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]] 537 - 538 -\\ 539 - 540 -Choose Social Target from the list of Type of Action. You can select multiple social platforms in a single action as shown in below screenshot. Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform. 541 - 542 -The URLs ONEcount generates will be the ones you place in the banner system on the social platform. When the user clicks on the URL, they will be sent to the URL you entered in this box, with two important advantages: 1) ONEcount will record the click and capture it for your analysis, and 2) if the user is known to ONEcount, the analytics will show the identity of the user who clicked–even if the link you enter here is not on your web site. 543 - 544 -[[image:attach:Screen Shot 2021-11-17 at 18.36.23.png||height="250"]] 545 - 546 -\\ 547 - 548 -To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard. 549 - 550 -\\ 551 - 552 -[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]] 553 - 554 -\\ 555 - 556 556 (% style="margin-left: 30.0px;" %) 557 - ======215 +Note that the display opt-out will appear only if checked when creating the pop-up action. 558 558 559 -{{id name="CreateRedirectAction"/}} 560 - 561 561 (% style="margin-left: 30.0px;" %) 562 -=== **A DDA REDIRECT ACTION** ===218 +=== **CREATE A REDIRECT ACTION** === 563 563 564 -Choose redirect from the list of Type ofAction. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing.220 +Choose redirect from the list of Actions. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing. 565 565 566 566 One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 567 567 ... ... @@ -569,67 +569,61 @@ 569 569 570 570 \\ 571 571 572 - [[image:attach:image2021-10-25_18-2-56.png||height="250"]] 228 +(% style="margin-left: 60.0px;" %) 229 +[[image:attach:media_1442947217827.png||align="center"]] 573 573 574 -\\ 231 +(% style="margin-left: 60.0px;" %) 232 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 575 575 576 -(% style="margin-left: 30.0px;" %)577 - ======234 +(% style="margin-left: 60.0px;" %) 235 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 578 578 579 -{{id name="CreateEmailAction"/}} 237 +(% style="margin-left: 60.0px;" %) 238 +Click "Next" to continue to Step 4 – Review and Save. 580 580 240 +(% style="margin-left: 60.0px;" %) 241 +When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 242 + 581 581 (% style="margin-left: 30.0px;" %) 582 - ===ADDEMAILACTION===244 +Click "Next" to continue to Step 4 – Review and Save. 583 583 584 584 (% style="margin-left: 30.0px;" %) 585 - To senda transactional e-mailtoa user,chooseEmailfrom theActionTypepull-down.247 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 586 586 587 587 (% style="margin-left: 30.0px;" %) 588 - \\250 +=== CREATE E-MAIL ACTION === 589 589 590 590 (% style="margin-left: 30.0px;" %) 591 - [[image:attach:image2021-10-25_18-6-13.png||width="794"]]253 +To send a transactional e-mail to a user, choose Email from the Action pull-down. 592 592 593 593 (% style="margin-left: 30.0px;" %) 594 - \\256 +[[image:attach:media_1442946953775.png||align="center"]] 595 595 596 - When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. 258 +(% style="margin-left: 30.0px;" %) 259 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 597 597 598 -\\ 261 +(% style="margin-left: 30.0px;" %) 262 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 599 599 600 -If you wish to cancel the changes, click the "Cancel" button to go to the segment listing page. 264 +(% style="margin-left: 30.0px;" %) 265 +Click "Next" to continue to Step 4 – Review and Save. 601 601 602 -\\ 267 +(% style="margin-left: 30.0px;" %) 268 +[[image:attach:media_1443035194695.png||align="center"]] 603 603 604 -= =605 - ==270 +(% style="margin-left: 30.0px;" %) 271 +When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 606 606 607 - {{idname="CreateTarget"/}}273 +==== Step 4 – Review and Save ==== 608 608 609 - \\275 +[[image:attach:media_1446742842763.png||align="center"]] 610 610 611 - \\277 +Review all of the information for your persona, and click "Save Persona" to save. 612 612 613 - \\279 +If you wish to make changes, click the "Back" button to move backward through the steps. 614 614 615 -\\ 616 616 617 -\\ 618 618 619 -\\ 620 - 621 -\\ 622 - 623 -\\ 624 - 625 -\\ 626 - 627 -\\ 628 - 629 -\\ 630 - 631 - 632 - 633 633 {{id name="End ScreenSteps Content"/}} 634 634 {{/layout-cell}} 635 635
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