Changes for page Segment Manager
Last modified by Admin User on 2025/01/24 16:21
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... ... @@ -1,1 +1,1 @@ 1 - SegmentManager1 +Utilities - Target Engine (v12.x) - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. rijo1 +XWiki.melanie@one-count_com - Content
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... ... @@ -4,11 +4,11 @@ 4 4 5 5 6 6 {{id name="Start ScreenSteps Content"/}} 7 -The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments**and target them with specific**Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site.7 + The Targeting Engine (v. 11.6 and later) / Persona Manager (pre v. 11.6) is a powerful tool that allows to to quickly and easily define audience segments and target them with specific actions, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 8 8 9 - Youcan target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment.9 +Version 11.6 and later have added functionality that allows you to target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 10 10 11 -The following lesson will provide details on how to use the **SegmentManager**.11 +The following lesson will provide details on how to use the Targeting Engine / Persona Manager. 12 12 13 13 === Please Note: === 14 14 ... ... @@ -18,643 +18,232 @@ 18 18 19 19 Also note that both users who fit the criteria for the defined segment as of the effective start date of an action and users who meet the criteria at any time during the effective date range will be targeted. 20 20 21 -=== === 21 +=== OPENING THE TARGETING AUTOMATION & PERSONALIZATION (TAP) WINDOW === 22 22 23 -{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the left hand side navigation bar, select Activation → Segment Manager :** 24 -** 23 +=== Select UTILITIES from the main menu. === 25 25 26 - image2021-10-25_15-3-35.png||thumbnail="true"height="250"]]25 +[[image:attach:media_1436816640442.png||align="center"]] 27 27 28 - \\27 +=== Select TARGETING ENGINE from the sub-menu. === 29 29 30 - Under "User Defined Segments"tab, you will seeast of existingsegments.29 +[[image:attach:media_1436816664853.png||align="center"]] 31 31 32 - Eachsegment created,islistedhere andhaseditand deletefunctionality availablejustnext to.Theoverviewofthesegment(effective date, action, segmentsize,stats forknownandunknownusers) is availableon clickof arrowbutton next to each segment.31 +This will open the Targeting Automation & Personalization (TAP) window displaying a list of existing personas, if any, as shown below. 33 33 34 - \\33 +[[image:attach:media_1436816784643.png||align="center"]] 35 35 36 - [[image:attach:image2021-10-25_15-11-53.png||height="250"]]35 +Expanding the details of a persona will show you the target segment and actions for that persona. (See screenshot below.) 37 37 38 - \\37 +[[image:attach:media_1437059609834.png||align="center"]] 39 39 40 - [[image:attach:SegmentTableCharts2.png||width="794"]]39 +Clicking on the "i" (information) icon will display a pop-up with details of the action to perform, as shown below. 41 41 42 - The list of segments created contains threecolumns. The first column is Segment ID, the secondshows Segment Name, and the third isacollectionof icons with thefollowing features:41 +[[image:attach:media_1437064543783.png||align="center"]] 43 43 44 -(% class="wrapped" %) 45 -|=((( 46 -Image 47 -)))|=((( 48 -Icon 49 -)))|=((( 50 -Feature description 51 -))) 52 -|((( 53 -pencil 54 -)))|((( 55 -(% class="content-wrapper" %) 56 -((( 57 -[[image:attach:pencil edit.png||thumbnail="true" width="40"]] 58 -))) 59 -)))|((( 60 -is for editing segment 61 -))) 62 -|((( 63 -trash can 64 -)))|((( 65 -(% class="content-wrapper" %) 66 -((( 67 -[[image:attach:trashcan delete.png||thumbnail="true" width="40"]] 68 -))) 69 -)))|((( 70 -is for deleting segment 71 -))) 72 -|((( 73 -add user 74 -)))|((( 75 -(% class="content-wrapper" %) 76 -((( 77 -[[image:attach:adduserSegment.png||thumbnail="true" width="40"]] 78 -))) 79 -)))|((( 80 -adds user to the segment 81 -))) 82 -|((( 83 -down-triangle 84 -)))|((( 85 -(% class="content-wrapper" %) 86 -((( 87 -[[image:attach:display data.png||thumbnail="true" width="40"]] 88 -))) 89 -)))|((( 90 -displays data related to the segment such as Effective Date, Action, segment size. It also shows a table with Knowns, Unknowns and Total users as recorded as of the 'Effective Date.' At the bottom right is a bar graph with data for the last 7 days for Knowns and Unknowns. 91 -))) 43 +=== CREATE A NEW PERSONA === 92 92 93 - \\45 +=== Click "Create Persona" button === 94 94 95 - If user has beenadded successfullytothe segment,aopup confirmingthe same - includingsegmentnameand id - appears, as shown:47 +[[image:attach:media_1437064785909.png||align="center"]] 96 96 97 - [[image:attach:SegmentUserAddedMsg.png||width="538"]]49 +This will open the Profile window, which is Step 1 in creating the persona. 98 98 99 - \\51 +You move forward through the creation process by clicking "Next" at each step, and you can move back to the previous step by clicking "Back". 100 100 101 - Below is anexampleof datadisplayedby clickingthe'down-triangle'button.Thisbuttonchangesto'up-triangle'afterexpansion.On clickingthis'up-triangle'button,thedisplaycollapses.53 +**Note that if you click the "Back" button, the step you were working on won't be saved. All steps are saved only at Step 4: Review and Save.** 102 102 103 - [[image:attach:SegmentTableChartsDoc.png||width="794"]]55 +=== Step 1 – Profile === 104 104 105 - \\57 +[[image:attach:media_1437065487760.png||align="center"]] 106 106 107 -Cl ick "CreateSegment" in theupperright-hand corner.You'llbetakentoscreenallowingyouto definea newsegment.59 +Complete the Name, Description, and Effective Date Range fields for the persona, then click the "Next" button. 108 108 109 - Thenew segmentcreationscreenconsists of total 5 tabs–Definition, Demographics (previously named as First Party), IP Address (previouslynamed as Accountbased), Behavior, Action. The panels are cumulative, meaning that in order for a user to be included in a segment, the rules on the Demographics, IP Address, and Behavior tabs must all match that user.61 +=== Step 2 – Segment === 110 110 111 - Demographics,IPAddress,Behavior tabsallowus todefinethesegmentrules.63 +A "Segment" is a subgroup of your user universe that you wish to target with a specific action. 112 112 113 - **1. DefinitionTab:**65 +You can define a target segment by User – including Product, Demographics, Source Code, Newsletter, or Web filters – or by Account. 114 114 115 -Define your segment by giving it a name and a brief description. 67 +**Product** – Allows you to segment based on a product subscription status 68 + **Demographics** – Allows you to segment based on whether a user meets or does not meet specified demographic criteria 69 + **Source Code** – Allows you to segment based on assigned or not assigned Source Code 70 + **Newsletter** – Allows you to segment based on whether a user has or has not opened or clicked on a specified newsletter 71 + **Web** – Allows you to segment based on whether a user has or has not visited a specified section or page on your web site. Note that this behavior-based filter needs to be used in conjunction with any of the other identity-based filters listed above (Product, Demographics, Source Code, Newsletter). 116 116 117 - Title isamandatoryfield. Itshouldnot be blank. Withoutprovidingtitle,youcannotnavigateoothertabs.73 +See directions for creating a segment of all users, both known and unkown, in //**B. Segment by Account**// below. 118 118 119 - Descriptionis an optionalfield and canhave anytypes ofvalues.75 +You may select multiple filters and multiple options within filters. 120 120 121 - [[image:attach:ScreenShot2022-03-31at14.42.25.png||width="800"]]77 +=== A. Segment by User === 122 122 123 - \\79 +[[image:attach:media_1437075145033.png||align="center"]] 124 124 125 - Asegmentisagroup of people.You can definethat group based on any numberofdemographiccriteria,ie., "who" the useris,or basedonbehavioralcriteria,ie.,"what"e user has done. Youcan also create an"IPaddresses-based Segment.", which can alsobe called as account based segment.81 +The screenshot above is from v. 11.6. Prior versions do not have the "With"/"Without" option. 126 126 127 - Giveyour segmentadescriptivename.Youcanalsoaddabriefdescription to the segmentwith moredetails.83 +Notice the "AND" / "OR" logic that can be used to join different filters for the segment. Multiple selections //within// a filter use "OR" logic. 128 128 129 - On this panel youwill seeanoptiontoincludeonlyunknown usersinthissegment.Manyof thesegmentselectioncriteriacan applyto bothunknown (ie.,unidentified)and known (identified) users.By changing this option to"Yes,"youaretelling ONEcounttoonly select users who are unknown for this segment.(See Segment Impact Matrix below).85 +**To add additional criteria to a segment, click the "And" or "Or" button.** 130 130 131 - \\87 +In the example above, the targeted segment is all users who: 132 132 133 - **2.DemographicsTab:**89 +A. are NOT ("Without") new //OR// renewal subscribers, with a product status of Qualified Print //OR// Qualified Digital //OR// Non-Qualified Digital, to the Magazine //OR// Digital Edition product; 134 134 135 -If you click the "Demographics" tab, you will have the opportunity to define demographic characteristics for the segment. Multiple rules can be added with And/OR conditions as per requirements. 91 +**AND** 92 + B. have ('With") opened the "...ain Today" newsletter; 93 + **OR** 94 + C. have ("With") Primary Business Category that contains "Industrial Mfg., Including Plastics & Rubber... " _OR "_High-Tech Computers/Electronics". 136 136 137 - [[image:attach:image2021-10-25_15-51-28.png||width="794"]]96 +**That is, all users who fit criteria A AND fit either criteria B OR C** * Notice the separator line when AND is selected. 138 138 139 -=== === 98 +=== B. Segment by Account === 140 140 141 - {{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTDefine demographic rules of your segmentbased onthe demographicquestions youhavebuilt in yourdatabase.You canuse any demographicquestiono define a segment.100 +[[image:attach:media_1437079883697.png||align="center"]] 142 142 143 - [[image:attach:image2021-10-25_15-55-34.png||width="794"]]102 +Version 11.6 and later have added functionality that allows you to target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 144 144 145 -\\ 146 - 147 -If you choose a demographic question that has a multiple choice response, simply click in the search text box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 148 - 149 -To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question. 150 - 151 -In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 152 - 153 -If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. 154 - 155 -**~*~*NOTE: **E-mail is a special demographic field. Since demographic fields are part of a user's profile, a user who is unknown would not have any demographic information in the database. Therefore, when you select a demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mail but leave the Search Text box blank), ONEcount will automatically include unknown users in this segment. This is because a user who is unknown has no e-mail address. For further details, please see the Segment Impact Matrix below. 156 - 157 -\\ 158 - 159 -**3. IP Address Tab:** 160 - 161 -The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here. 162 - 163 -=== === 164 - 165 -{{id name="CreateAccountSegment"/}} 166 - 167 -(% style="margin-left: 30.0px;" %) 168 -=== CREATE AN IP Address-BASED SEGMENT === 169 - 170 -(% style="margin-left: 30.0px;" %) 171 -Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 172 - 173 - [[image:attach:image2021-10-25_16-57-14.png||width="794"]] 174 - 175 175 This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 176 176 177 177 So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 178 178 179 -Note that inIPAddressbased segmenting you can enter multiple IP addresses and user agents in each field.108 +Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field. 180 180 181 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 110 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 182 182 183 - Ifyou are creating purelyaIPAddress based segment, hit "Save" and ONEcountwill save your segment.112 +=== Step 3 – Action === 184 184 185 - \\114 +"Action" is where you define the action to be taken for the identified segment, e.g. a website pop-up or ad targeting. 186 186 187 - 4. **Behavior Tab:**116 +Types of Actions include: Pop-Up, Redirect, Ad Target, Email 188 188 189 - If youwouldliketoaddbehavioralcharacteristicstoyoursegment(ie.,Pediatricianswho liveinArizonaandhave read at leasttwoarticleson pain),clickontheBehaviortab.118 +You can use any existing actions by clicking in the "Select Actions" field and selecting the action (see screenshot below) or create a new action (see A-D below). 190 190 191 -((( 192 -\\ 193 -))) 120 +[[image:attach:media_1442601673145.png||align="center"]] 194 194 195 - ======122 +Hover over an action to see details (see screenshot below). 196 196 197 - {{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\124 +[[image:attach:media_1442602167866.png||align="center"]] 198 198 199 - [[image:attach:image2021-10-25_16-35-1.png||width="794"]]126 +=== A. Create Pop-Up === 200 200 201 -\\ 128 +~1. Click "New action". 129 + 2. Give the action a name and description (optional). 130 + 3. Click "Next". 131 + 4. Complete the fields as shown below. 132 + 5. Click "Next". 202 202 203 - To define behavioral characteristics of your segment, chooseabehaviortype fromthe Category pull-down. Thesub-category pull-down will change dependingon the Category that was chosen. For the target, youcanenterkeywords in the Target box if the value(s) are free text.134 +[[image:attach:media_1442611132544.png||align="center"]] 204 204 205 - If the Target values are multiplechoice, youcan put yourcursor inhebox,hit back-space,andthenstarttyping possible values. ONEcountwill show matchingvalues,just hit enterand ONEcountwilladdthevalueto the target.136 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 206 206 207 - Youcan addmultiplevaluestoasinglebehavioraltarget;theywillbe"OR" values,meaningthesegmentwillbetrue ifanyofthevaluesispresent.138 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 208 208 209 - Define the frequencyof theactionin the Frequency box. This means how manytimeswithinthegivendaterangethiseventhas happened,and enter a date range for the given event.140 +Click "Next" to continue to Step 4 – Review and Save. 210 210 211 - **Date Range**:If 'Past,'themaximum allowedrangeis3months.If 'Custom,' you can specify a start and end date. If 'Future' option, allows to set a date rangeinto the future (Currently, only the 'Package Transaction' Category has 'Future' option). By notntering a value (or simply 0), the segment cannot be processed for that event.142 +[[image:attach:media_1443034475680.png||align="center"]] 212 212 213 - Ifyouaddmultiplebehavioralcriteria toyoursegment(hitAdd)toaddmorebehavioralcriteria, besuretodefine whetherthisriteria is AND/OR, meaning, whetherthissegmentwillmatchwhenboth criteria aremet(AND),orwheneitheroftheteriais met(OR).144 +When a pop-up action is in effect, a pop-up will appear for the specified target segment in the designated domains and sections at the set frequency and priority level. Please see example below. 214 214 215 - Thereisawide rangeof behavioral criteriathatcan beusedfor behavioralsegments:146 +[[image:attach:media_1443033012905.png||align="center"]] 216 216 217 - **Banner**:Usersare selectedbased onthebanner adstheyhave viewedon yoursite.The sub-categoryfor BannersisViewed or Clicked.Targetsthenameofthe banner(s).148 +Note that the display opt-out will appear only if checked when creating the pop-up action. 218 218 219 - **Content**:Usersareselected based onthemeta keywords contained on the pages a uservisits. Thesub-categoryfor Content is Viewed or Clicked. Target is the content keyword.150 +=== B. Create Redirect === 220 220 221 -**Email**: Users are selected based on the emails (from your ONEcount-integrated ESP or ONEmail) that the user has engaged with. The sub-category for Email is Opened or Clicked. Target is the name or subject of the e-mail campaign. 152 +~1. Click "New action". 153 + 2. Give the action a name and description (optional). 154 + 3. Click "Next". 155 + 4. Complete the fields as shown below. 156 + 5. Click "Next". 222 222 223 - **Form**: Usersareselected based onthe ONEcountform they have engaged with. The sub-category for Formis Completed. Targetis thenameoftheform.158 +[[image:attach:media_1442947217827.png||align="center"]] 224 224 225 - **Package Transaction**:Usersare selectedbasedonthe ONEcountpackagetransactionthey haveexecuted. Thesub-categories for Package Transaction areSubscribed/Purchased,Currently Subscribed, Not Subscribed,Expired, Will Expire, Unsubscribed. The Target is the nameofthe package. Theselecteddaterangewill query on Request Date (Not Transaction Date).160 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 226 226 227 - **Package Status**:Users are selected basedonthe status of a packagethey havepurchasedorsubscribed to.Bestwhenused with a PackageTransactioncriteria. The sub-categoriesfor PackageStatus are anyofthepackageStatusesthat you'vedefinedinthePackageStatus sectionundertheInventory menuin ONEcount.Therearenotargets for this option.162 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 228 228 229 - **SourceCode**: Users are selectedbased onthesourcecode for anytransactionthey have executedwithin ONEcount.The sub-category isSelected. The target is the specificsourcecodesthat areused. Possibleoptionsare the source codes definedin theSource Code manager under the Inventory section of ONEcount.164 +Click "Next" to continue to Step 4 – Review and Save. 230 230 231 - **Web**:Usersare selectedbased onthewebURLsthat theyhavevisited.The sub-categoryis Viewed. ThetargetisaURLorURLfragment.166 +When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 232 232 233 - **ProductTransaction**: Users are selected based on products that they have purchased.The sub-categories are Subscribed/Purchased,Currently Subscribed, Not Subscribedand Unsubscribed. Thetargetis the productname.The selected daterangewill query on RequestDate (Not Transaction Date).168 +=== C. Create Ad Target === 234 234 235 - **ProductAttribute**: Usersareselected basedon specific attributesofthe productstheyhavepurchased. Thesub-categoriesarethe attributes(ie., category,type,state,etc.)The targetis thevalueofthatattribute(ie., blue, edible,New York, etc.) If the sub-categoryisamultiple-choicelist,thenyourtargetmust bethe name of one of those elementsof the list.Ifthe sub-categoryisa free text field,youcan enterany value inthetargetbox.170 +In order for ad targeting to work, the ad code on your site must be updated so that it will accept and process Key and Value variables. GCN will provide you with the correct code. 236 236 237 -**Geo: **Users are selected based on specific geographic location from anywhere in the world. The sub-category is 'coordinate'. When this geo category is selected, the world map is popped up and you can select any region on that map, where you want to target your users. Once, the selection of region is made, you will see the corresponding geographic coordinates are added to the target field. This geo-based targeting is one of the important functionalities introduced recently. Like other behavior categories, geo can also be added any number of times along with any other rules, by using ‘Add’ button on the screen as per your requirements. 172 +~1. Click "New action". 173 + 2. Give the action a name and description (optional). 174 + 3. Click "Next". 175 + 4. Complete the fields as shown below. 176 + 5. Click "Next". 238 238 239 - **Referrer**: You can specify URL(s) that serve as a startingpoint, for an action to betriggered on the targetdomain (specified inthe 'Action' tab). Multiple URLscan be entered in the URL field. The URL is a web address - either its domain (www.Domain.com) or subdomain (.com). The'Action' fieldhas two choicesand is used to indicate if the URL values are to be considered as given (you choose 'IS'), or contains a part of it (you choose 'CONTAINS').The Referrer URL can essentially be used to execute actions defined in the 'Action' tab. This helps intargeting users specified by the Referrer. For instance, if you put in '.com' in the URL field, and the target header (Action tab) had 'www.testMe.com' with 'Popup' as the Action Type, what happens is that if the user is currently visitinga webpage that contains '.com' in its URL, thenclicks a linkthat takes them to 'www.Domain.com/testMe.html' the specified popup will show on the Target Domain.178 +[[image:attach:media_1446742365693.png||align="center"]] 240 240 241 - Once you havedefinedyour Behavioral criteriaforyoursegmentand you do notwish to addanyotherrules/action,besureto **HIT SAVE.**180 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 242 242 243 - **Note:Therecanbe onlyone ruleforeachcriterialike web, banner.Ifyouhave multiple targetvaluesallof themcan be addedinto1 rulebyaddingmultiplevaluesinto targetbox.**182 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 244 244 245 - ONEcount uses specificlogicfor demographic and behavioral-based criteria.If you selectany demographicfield as part of your segment (other than e-mail, which is a special case), ONEcountwill only select knownusershas partfthesegment.Thisis because an unknown user has not been matched to a profile, and therefore ONEcount has nowayof knowing the user's response to that demographic question. Put another way, if you includeStateis Alabama in your segment criteria, ONEcount will exclude all unknown users because there is no way for ONEcount to know the state of an unknown user.184 +Click "Next" to continue to Step 4 – Review and Save. 246 246 247 - ThefollowingSegmentImpactMatrixillustratesthetypesofuserswhocanbe selectedwitheach demographicandbehavioralcriteria:186 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 248 248 249 -(% class="wrapped" %) 250 -|((( 251 -**DEMOS** 252 -)))|((( 253 -**VALUE** 254 -)))|((( 255 -**Selects (KNOWN/UNKNOWN/BOTH)** 256 -))) 257 -|((( 258 -Any demo 259 -)))|((( 260 -ANY VALUE 261 -)))|((( 262 -KNOWN 263 -))) 264 -|((( 265 -E-mail DEMO 266 -)))|((( 267 -IS BLANK 268 -)))|((( 269 -BOTH 270 -))) 271 -|((( 272 -\\ 273 -)))|((( 274 -IS NOT BLANK 275 -)))|((( 276 -KNOWN 277 -))) 278 -|(% colspan="1" %)(% colspan="1" %) 279 -((( 280 -\\ 281 -)))|(% colspan="1" %)(% colspan="1" %) 282 -((( 283 -\\ 284 -)))|(% colspan="1" %)(% colspan="1" %) 285 -((( 286 -\\ 287 -))) 288 -|((( 289 -**BEHAVIOR** 290 -)))|((( 291 -**VALUE** 292 -)))|((( 293 -**Selects (KNOWN/UNKNOWN/BOTH)** 294 -))) 295 -|((( 296 -Banner 297 -)))|((( 298 -Clicked/Viewed 299 -)))|((( 300 -BOTH 301 -))) 302 -|((( 303 -Content 304 -)))|((( 305 -Viewed 306 -)))|((( 307 -BOTH 308 -))) 309 -|((( 310 -EMAIL 311 -)))|((( 312 -Opened 313 -)))|((( 314 -KNOWN 315 -))) 316 -|((( 317 -\\ 318 -)))|((( 319 -Clicked/Viewed 320 -)))|((( 321 -KNOWN 322 -))) 323 -|((( 324 -\\ 325 -)))|((( 326 -Not clicked 327 -)))|((( 328 -KNOWN 329 -))) 330 -|((( 331 -Form 332 -)))|((( 333 -Completed 334 -)))|((( 335 -KNOWN 336 -))) 337 -|((( 338 -\\ 339 -)))|((( 340 -Abandoned 341 -)))|((( 342 -BOTH 343 -))) 344 -|((( 345 -Package Status 346 -)))|((( 347 -\\ 348 -)))|((( 349 -KNOWN 350 -))) 351 -|((( 352 -Package Transaction 353 -)))|((( 354 -\\ 355 -)))|((( 356 -KNOWN 357 -))) 358 -|((( 359 -Source Code 360 -)))|((( 361 -Selected 362 -)))|((( 363 -KNOWN 364 -))) 365 -|((( 366 -Web 367 -)))|((( 368 -Viewed 369 -)))|((( 370 -BOTH 371 -))) 372 -|((( 373 -Product Transaction 374 -)))|((( 375 -Subscribed 376 -)))|((( 377 -KNOWN 378 -))) 379 -|((( 380 -\\ 381 -)))|((( 382 -Currently Subscribed 383 -)))|((( 384 -KNOWN 385 -))) 386 -|((( 387 -\\ 388 -)))|((( 389 -Not Subscribed 390 -)))|((( 391 -BOTH 392 -))) 393 -|((( 394 -\\ 395 -)))|((( 396 -Unsubscribed 397 -)))|((( 398 -KNOWN 399 -))) 400 -|((( 401 -GEO 402 -)))|((( 403 -IS IN 404 -)))|((( 405 -BOTH 406 -))) 407 -|((( 408 -Engagement Metric 409 -)))|((( 410 -\\ 411 -)))|((( 412 -KNOWN 413 -))) 414 -|(% colspan="1" %)(% colspan="1" %) 415 -((( 416 -Referrer 417 -)))|(% colspan="1" %)(% colspan="1" %) 418 -((( 419 -IS/CONTAINS 420 -)))|(% colspan="1" %)(% colspan="1" %) 421 -((( 422 -BOTH 423 -))) 188 +* In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or numbers. 424 424 425 - \\190 +[[image:attach:media_1443036194948.png||align="center"]] 426 426 427 - **~*~*NOTE: **Selecting"OnlyUnknown"onthefirstpanelofthe segmentwillcauseanyof theabove optionsto belimited tounknowns.Forexample,e-mail isblank wouldreturnonlyunknowns,viewingawebpagewouldbeonlyunknowns,etc.192 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 428 428 429 - \\194 +=== D. Create Email === 430 430 431 -**5. Action tab: ** 196 +~1. Click "New action". 197 + 2. Give the action a name and description (optional). 198 + 3. Click "Next". 199 + 4. Complete the fields as shown below. 200 + 5. Click "Next". 432 432 433 - Any action to beassociated for segmentrgetings defined inhis tab.202 +[[image:attach:media_1442946953775.png||align="center"]] 434 434 435 - Date rangeis a mandatory field (both start andend dates)to addanyformof action. Youcanselectanyform of actionfromthedropdown.Onceyou provideactiondetails, youcan savethechangesmade.204 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 436 436 437 - [[image:attach:image2021-10-25_16-59-19.png||width="794"]]206 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 438 438 439 - ====208 +Click "Next" to continue to Step 4 – Review and Save. 440 440 441 - {{id name="CreateAction"/}}ADD AN ACTIONGo to the Action tab ofcreate/edit segment. This is where youdefine theaction to be taken for a segment, e.g. a websitepop-up or ad targeting. Types ofavailable Actions include: Pop-Up, Redirect, Ad Target, Email, Social Target, Subscribe to a Product, Unsubscribeto a Product, Subscribe to a Package, Unsubscribeto a Package, Add to Segment, Remove from Segment. Any action can be selected from action type dropdown.210 +[[image:attach:media_1443035194695.png||align="center"]] 442 442 443 - PleaseNote:the'Referrer' CategoryfromtheBehaviortabcanbeusedto execute the'ActionType'definedhere. PleasereadaboutthisCategoryinthe'Create aBehavior-basedSegment'section.212 +When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 444 444 445 -=== 446 - === 214 +=== Step 4 – Review and Save === 447 447 448 - {{id name="CreateAdAction"/}}216 +[[image:attach:media_1446742842763.png||align="center"]] 449 449 450 - ===**ADDANADACTION**===218 +Review all of the information for your persona, and click "Save Persona" to save. 451 451 452 - Here, we are defininganAd Target. Thiswill allow ONEcounttotellGoogle Ad Manager(DFP)whatad to target whenaspecificuser isonyourwebsite. The specific userswill bedefinedinthe Segment thatyou linkto thistarget.220 +If you wish to make changes, click the "Back" button to move backward through the steps. 453 453 454 -In the screen below, you'll see the options for an Ad Target. The first three options are Target Domain and Target Content, Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 455 455 456 -In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a banner or banner campaign. In effect you are saying, whenever someone comes to this section or this web site, show them this banner. 457 457 458 -ONEcount targets ads based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this ad. Period. 459 - 460 -The Target Domain and Section options are used to limit this behavior. So what we are saying then is that for this specific person (as defined by the Segment linked to this Action) show this ad, but ONLY on these domains and in these specific sections of the site. 461 - 462 -Why would we do that? Generally, this is limitation is used because we want to target a user with one ad campaign on one site, and a different campaign on another site. 463 - 464 -For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes. 465 - 466 -\\ 467 - 468 - [[image:attach:image2021-10-25_17-16-33.png||width="794"]] 469 - 470 -\\ 471 - 472 -The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 473 - 474 -The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show. 475 - 476 -* In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or num 477 - 478 -For example, say you wanted to target users who read stories about high school basketball. You could create a segment of users who viewed content tagged "high school boys basketball." You could then create three Key/Value pairs for the action you link to that segment: one for high school boys basketball, one for high school sports, and one for high school boys sports. You could then use Google Ad Manager or DFP to determine how the user is targeted and the prioritization of each banner. 479 - 480 -NOTE: Prioritization of banners is done in Google Ad Manager (or DFP) based on rules you configure in GAM. 481 - 482 -=== 483 - === 484 - 485 -{{id name="CreatePopupAction"/}} 486 - 487 -=== ADD A POP-UP ACTION === 488 - 489 -You can also create a pop-up target for your segments. Any pop-up created under form-builder section od ONEcount cxan be used for pop-up action for segment. 490 - 491 -Choose Pop-Up from the Action Type pull-down. 492 - 493 -The next three options are Target Domain, Target Content and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 494 - 495 -In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a pop-up. In effect you are saying, whenever someone comes to this section or this web site, show them this pop-up. 496 - 497 -ONEcount targets pop-ups based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this pop-up. Period. 498 - 499 -The Target Domain and Section options are used to limit this behavior. So what we are saying then is that for this specific person (as defined by the Segment linked to this Action) show this pop-up, but ONLY on these domains and in these specific sections of the site. 500 - 501 -Why would we do that? Generally, this is limitation is used because we want to target a user with pop-up campaign on one site, and a different campaign on another site. 502 - 503 -For example, say we have a pediatrician who we want to target with a pop-up for a skin medicine on our dermatology site, but a pop-up for a conference when he visits our site on diabetes. 504 - 505 -The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 506 - 507 -\\ 508 - 509 - [[image:attach:image2021-10-25_17-54-54.png||height="250"]] 510 - 511 -\\ 512 - 513 -Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts. 514 - 515 -Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually. 516 - 517 -Last, select the pop-up (it can be any pop-up form builder pop-up or A/B test pop-up). 518 - 519 -Review your Action details and finally click Save to save it. 520 - 521 -\\ 522 - 523 -(% style="margin-left: 30.0px;" %) 524 -=== **ADD A SOCIAL TARGET ACTION** === 525 - 526 -In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containing the users you want to target. Once that segment is created, ONEcount will automatically populate the segment in the social platform as users qualify for that segment in ONEcount. 527 - 528 -To do this, ONEcount needs API access to your social account. This account should be the one you run your social ad campaigns through. You will need to provide the credentials for these accounts to the ONEcount team to configure your installation. Just open a ticket with our Help Desk and include the credentials and platform you would like to be connected to, and we''ll take care of it. 529 - 530 -**To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API access that meets this criteria. If your account does not meet these criteria, we can send a file containing the hashed e-mails of users who fit into the segmnt, so that you can load the data into Google's Customer Match tool manually. 531 - 532 -[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]] 533 - 534 -**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access. 535 - 536 -[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]] 537 - 538 -\\ 539 - 540 -Choose Social Target from the list of Type of Action. You can select multiple social platforms in a single action as shown in below screenshot. Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform. 541 - 542 -The URLs ONEcount generates will be the ones you place in the banner system on the social platform. When the user clicks on the URL, they will be sent to the URL you entered in this box, with two important advantages: 1) ONEcount will record the click and capture it for your analysis, and 2) if the user is known to ONEcount, the analytics will show the identity of the user who clicked–even if the link you enter here is not on your web site. 543 - 544 -[[image:attach:Screen Shot 2021-11-17 at 18.36.23.png||height="250"]] 545 - 546 -\\ 547 - 548 -To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard. 549 - 550 -\\ 551 - 552 -[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]] 553 - 554 -\\ 555 - 556 -(% style="margin-left: 30.0px;" %) 557 -=== === 558 - 559 -{{id name="CreateRedirectAction"/}} 560 - 561 -(% style="margin-left: 30.0px;" %) 562 -=== **ADD A REDIRECT ACTION** === 563 - 564 -Choose redirect from the list of Type of Action. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing. 565 - 566 -One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 567 - 568 -As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 569 - 570 -\\ 571 - 572 - [[image:attach:image2021-10-25_18-2-56.png||height="250"]] 573 - 574 -\\ 575 - 576 -(% style="margin-left: 30.0px;" %) 577 -=== === 578 - 579 -{{id name="CreateEmailAction"/}} 580 - 581 -(% style="margin-left: 30.0px;" %) 582 -=== ADD EMAIL ACTION === 583 - 584 -(% style="margin-left: 30.0px;" %) 585 -To send a transactional e-mail to a user, choose Email from the Action Type pull-down. 586 - 587 -(% style="margin-left: 30.0px;" %) 588 -\\ 589 - 590 -(% style="margin-left: 30.0px;" %) 591 -[[image:attach:image2021-10-25_18-6-13.png||width="794"]] 592 - 593 -(% style="margin-left: 30.0px;" %) 594 -\\ 595 - 596 - When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. 597 - 598 -\\ 599 - 600 -If you wish to cancel the changes, click the "Cancel" button to go to the segment listing page. 601 - 602 -\\ 603 - 604 -== 605 - == 606 - 607 -{{id name="CreateTarget"/}} 608 - 609 -\\ 610 - 611 -\\ 612 - 613 -\\ 614 - 615 -\\ 616 - 617 -\\ 618 - 619 -\\ 620 - 621 -\\ 622 - 623 -\\ 624 - 625 -\\ 626 - 627 -\\ 628 - 629 -\\ 630 - 631 - 632 - 633 633 {{id name="End ScreenSteps Content"/}} 634 634 {{/layout-cell}} 635 635 636 636 {{layout-cell}} 637 - {{panel title="SearchAll Documentation:"}}228 +**Search all Documentation:** 638 638 639 639 231 + 640 640 {{livesearch/}} 641 -{{/panel}} 642 642 643 - {{paneltitle="Search USER OPERATIONS Documentation:"}}234 + 644 644 236 +**Search USER OPERATIONS Documentation:** 645 645 646 -{{pagetreesearch rootPage="User Operations - Managing Your Data"/}} 647 -{{/panel}} 648 648 649 -{{panel title="On this page:"}} 650 650 240 +{{pagetreesearch rootPage="User Operations - Managing Your Data"/}} 651 651 652 -{{toc/}} 653 -{{/panel}} 242 + 654 654 655 -{{pan eltitle="More USER OPERATIONS Documentation"}}656 - {{expand}}657 - 244 +{{expand title="More USER OPERATIONS Documentation"}} 245 +(% style="margin-left: 30.0px;" %) 246 +**Add Users 658 658 ** 659 659 660 660 (% style="margin-left: 60.0px;" %) ... ... @@ -661,43 +661,43 @@ 661 661 662 662 663 663 (% style="margin-left: 60.0px;" %) 664 -[[Preparing for Data Import>>doc:Getting Started - Preparing for Data Import]] 253 +[[Preparing for Data Import>>doc:Getting Started - Preparing for Data Import (v12\.x)]] 665 665 666 666 (% style="margin-left: 60.0px;" %) 667 -[[doc:Pre-Import Checklist]] 256 +[[Pre-Import Checklist>>doc:Pre-Import Checklist (v12\.x)]] 668 668 669 669 (% style="margin-left: 60.0px;" %) 259 +[[How to Import a File>>doc:Import - How to Import a File (v12\.x)]] 670 670 671 - 672 672 (% style="margin-left: 60.0px;" %) 673 -[[How to Create an Import Mapping Template>>doc:Import - How to Create an Import Mapping Template]] 262 +[[How to Create an Import Mapping Template>>doc:Import - How to Create an Import Mapping Template (v12\.x)]] 674 674 675 675 (% style="margin-left: 60.0px;" %) 676 -[[How to Use an Import Mapping Template>>doc:Import - How to Use an Import Mapping Template]] 265 +[[How to Use an Import Mapping Template>>doc:Import - How to Use an Import Mapping Template (v12\.x)]] 677 677 678 678 (% style="margin-left: 60.0px;" %) 679 -[[doc:Add Audience]] 268 +[[Add Audience>>doc:Add Audience (v12\.x)]] 680 680 681 681 (% style="margin-left: 30.0px;" %) 682 682 **Batch Operations** 683 683 684 684 (% style="margin-left: 60.0px;" %) 685 -[[doc:Bulk Operation - How to Perform a Batch Delete]] 274 +[[Bulk Operation - How to Perform a Batch Delete>>doc:Bulk Operation - How to Perform a Batch Delete (v12\.x)]] 686 686 687 687 (% style="margin-left: 60.0px;" %) 688 -[[doc:Bulk Operation - How to Perform a Batch Product Change]] 277 +[[Bulk Operation - How to Perform a Batch Product Change>>doc:Bulk Operation - How to Perform a Batch Product Change (v12\.x)]] 689 689 690 690 (% style="margin-left: 60.0px;" %) 691 -[[doc:Bulk Operation - How to Perform a Batch Status Change]] 280 +[[Bulk Operation - How to Perform a Batch Status Change>>doc:Bulk Operation - How to Perform a Batch Status Change (v12\.x)]] 692 692 693 693 (% style="margin-left: 60.0px;" %) 694 -[[Bulk Operation - How to Perform a Batch Suscribe>>doc:Bulk Operation - How to Perform a Batch Subscribe]] 283 +[[Bulk Operation - How to Perform a Batch Suscribe>>doc:Bulk Operation - How to Perform a Batch Subscribe (v12\.x)]] 695 695 696 696 (% style="margin-left: 60.0px;" %) 697 -[[Bulk Operation - How to Perform a Batch Unsubscribe>>doc:Bulk Operation - How to Perform a Batch UnsubscribeKill]] 286 +[[Bulk Operation - How to Perform a Batch Unsubscribe>>doc:Bulk Operation - How to Perform a Batch UnsubscribeKill (v12\.x)]] 698 698 699 699 (% style="margin-left: 60.0px;" %) 700 -[[Bulk Operation - How to Perform a Merge of Duplicate Users>>doc:Bulk Operation - How to Perform a Bulk Merge of Duplicate Users]] 289 +[[Bulk Operation - How to Perform a Merge of Duplicate Users>>doc:Bulk Operation - How to Perform a Bulk Merge of Duplicate Users (v12\.x)]] 701 701 702 702 (% style="margin-left: 30.0px;" %) 703 703 **Target Audience Segments** ... ... @@ -706,23 +706,10 @@ 706 706 (% style="color: rgb(0,51,102);" %) __ 707 707 __ 708 708 709 - \\298 + 710 710 711 - \\300 + 712 712 {{/expand}} 713 -{{/panel}} 714 - 715 -\\ 716 - 717 -\\ 718 - 719 -\\ 720 - 721 -\\ 722 - 723 -\\ 724 - 725 -\\ 726 726 {{/layout-cell}} 727 727 {{/layout-section}} 728 728 {{/layout}}
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