Changes for page Segment Manager
Last modified by Admin User on 2025/01/24 16:21
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... ... @@ -1,1 +1,1 @@ 1 - SegmentManager1 +Utilities - Target Engine (v12.x) - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. Admin1 +XWiki.melanie@one-count_com - Content
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... ... @@ -4,11 +4,11 @@ 4 4 5 5 6 6 {{id name="Start ScreenSteps Content"/}} 7 -The Targeting Engine is a powerful tool that allows to quickly and easily define audience **Segments**and target them with specific**Actions**, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site.7 + The Targeting Engine (v. 11.6 and later) / Persona Manager (pre v. 11.6) is a powerful tool that allows to to quickly and easily define audience segments and target them with specific actions, e.g. target specific ads, display a pop-up, send an email, redirect to another page or site. 8 8 9 - Youcan target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment.9 +Version 11.6 and later have added functionality that allows you to target segments by IP Address and User Agent. This functionality can be used to define a set of IP addresses that may be, for example, non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for paid banner advertising. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 10 10 11 -The following lesson will provide details on how to use the **SegmentManager**.11 +The following lesson will provide details on how to use the Targeting Engine / Persona Manager. 12 12 13 13 === Please Note: === 14 14 ... ... @@ -18,647 +18,232 @@ 18 18 19 19 Also note that both users who fit the criteria for the defined segment as of the effective start date of an action and users who meet the criteria at any time during the effective date range will be targeted. 20 20 21 -=== === 21 +=== OPENING THE TARGETING AUTOMATION & PERSONALIZATION (TAP) WINDOW === 22 22 23 -{{id name="CreateSegment"/}}CREATING A NEW SEGMENTFrom the left hand side navigation bar, select Activation → Segment Manager :** 24 -** 23 +=== Select UTILITIES from the main menu. === 25 25 26 - image2021-10-25_15-3-35.png||thumbnail="true"height="250"]]25 +[[image:attach:media_1436816640442.png||align="center"]] 27 27 28 - \\27 +=== Select TARGETING ENGINE from the sub-menu. === 29 29 30 - Under "User Defined Segments"tab, you will seeast of existingsegments.29 +[[image:attach:media_1436816664853.png||align="center"]] 31 31 32 - Eachsegment created,islistedhere andhaseditand deletefunctionality availablejustnext to.Theoverviewofthesegment(effective date, action, segmentsize,stats forknownandunknownusers) is availableon clickof arrowbutton next to each segment.31 +This will open the Targeting Automation & Personalization (TAP) window displaying a list of existing personas, if any, as shown below. 33 33 34 - \\33 +[[image:attach:media_1436816784643.png||align="center"]] 35 35 36 - [[image:attach:image2021-10-25_15-11-53.png||height="250"]]35 +Expanding the details of a persona will show you the target segment and actions for that persona. (See screenshot below.) 37 37 38 - \\37 +[[image:attach:media_1437059609834.png||align="center"]] 39 39 40 - [[image:attach:SegmentTableCharts2.png||width="794"]]39 +Clicking on the "i" (information) icon will display a pop-up with details of the action to perform, as shown below. 41 41 42 - The list of segments created contains threecolumns. The first column is Segment ID, the secondshows Segment Name, and the third isacollectionof icons with thefollowing features:41 +[[image:attach:media_1437064543783.png||align="center"]] 43 43 44 -(% class="wrapped" %) 45 -|=((( 46 -Image 47 -)))|=((( 48 -Icon 49 -)))|=((( 50 -Feature description 51 -))) 52 -|((( 53 -pencil 54 -)))|((( 55 -(% class="content-wrapper" %) 56 -((( 57 -[[image:attach:pencil edit.png||thumbnail="true" width="40"]] 58 -))) 59 -)))|((( 60 -is for editing segment 61 -))) 62 -|((( 63 -trash can 64 -)))|((( 65 -(% class="content-wrapper" %) 66 -((( 67 -[[image:attach:trashcan delete.png||thumbnail="true" width="40"]] 68 -))) 69 -)))|((( 70 -is for deleting segment 71 -))) 72 -|((( 73 -add user 74 -)))|((( 75 -(% class="content-wrapper" %) 76 -((( 77 -[[image:attach:adduserSegment.png||thumbnail="true" width="40"]] 78 -))) 79 -)))|((( 80 -adds user to the segment 81 -))) 82 -|((( 83 -down-triangle 84 -)))|((( 85 -(% class="content-wrapper" %) 86 -((( 87 -[[image:attach:display data.png||thumbnail="true" width="40"]] 88 -))) 89 -)))|((( 90 -displays data related to the segment such as Effective Date, Action, segment size. It also shows a table with Knowns, Unknowns and Total users as recorded as of the 'Effective Date.' At the bottom right is a bar graph with data for the last 7 days for Knowns and Unknowns. 91 -))) 43 +=== CREATE A NEW PERSONA === 92 92 93 - \\45 +=== Click "Create Persona" button === 94 94 95 - If user has beenadded successfullytothe segment,aopup confirmingthe same - includingsegmentnameand id - appears, as shown:47 +[[image:attach:media_1437064785909.png||align="center"]] 96 96 97 - [[image:attach:SegmentUserAddedMsg.png||width="538"]]49 +This will open the Profile window, which is Step 1 in creating the persona. 98 98 99 - \\51 +You move forward through the creation process by clicking "Next" at each step, and you can move back to the previous step by clicking "Back". 100 100 101 - Below is anexampleof datadisplayedby clickingthe'down-triangle'button.Thisbuttonchangesto'up-triangle'afterexpansion.On clickingthis'up-triangle'button,thedisplaycollapses.53 +**Note that if you click the "Back" button, the step you were working on won't be saved. All steps are saved only at Step 4: Review and Save.** 102 102 103 - [[image:attach:SegmentTableChartsDoc.png||width="794"]]55 +=== Step 1 – Profile === 104 104 105 - \\57 +[[image:attach:media_1437065487760.png||align="center"]] 106 106 107 -Cl ick "CreateSegment" in theupperright-hand corner.You'llbetakentoscreenallowingyouto definea newsegment.59 +Complete the Name, Description, and Effective Date Range fields for the persona, then click the "Next" button. 108 108 109 - Thenew segmentcreationscreenconsists of total 5 tabs–Definition, Demographics (previously named as First Party), IP Address (previouslynamed as Accountbased), Behavior, Action. The panels are cumulative, meaning that in order for a user to be included in a segment, the rules on the Demographics, IP Address, and Behavior tabs must all match that user.61 +=== Step 2 – Segment === 110 110 111 - Demographics,IPAddress,Behavior tabsallowus todefinethesegmentrules.63 +A "Segment" is a subgroup of your user universe that you wish to target with a specific action. 112 112 113 - **1. DefinitionTab:**65 +You can define a target segment by User – including Product, Demographics, Source Code, Newsletter, or Web filters – or by Account. 114 114 115 -Define your segment by giving it a name and a brief description. 67 +**Product** – Allows you to segment based on a product subscription status 68 + **Demographics** – Allows you to segment based on whether a user meets or does not meet specified demographic criteria 69 + **Source Code** – Allows you to segment based on assigned or not assigned Source Code 70 + **Newsletter** – Allows you to segment based on whether a user has or has not opened or clicked on a specified newsletter 71 + **Web** – Allows you to segment based on whether a user has or has not visited a specified section or page on your web site. Note that this behavior-based filter needs to be used in conjunction with any of the other identity-based filters listed above (Product, Demographics, Source Code, Newsletter). 116 116 117 - Title isamandatoryfield. Itshouldnot be blank. Withoutprovidingtitle,youcannotnavigateoothertabs.73 +See directions for creating a segment of all users, both known and unkown, in //**B. Segment by Account**// below. 118 118 119 - Descriptionis an optionalfield and canhave anytypes ofvalues.75 +You may select multiple filters and multiple options within filters. 120 120 121 - [[image:attach:ScreenShot2022-03-31at14.42.25.png||width="800"]]77 +=== A. Segment by User === 122 122 123 - \\79 +[[image:attach:media_1437075145033.png||align="center"]] 124 124 125 - Asegmentisagroup of people.You can definethat group based on any numberofdemographiccriteria,ie., "who" the useris,or basedonbehavioralcriteria,ie.,"what"e user has done. Youcan also create an"IPaddresses-based Segment.", which can alsobe called as account based segment.81 +The screenshot above is from v. 11.6. Prior versions do not have the "With"/"Without" option. 126 126 127 - Giveyour segmentadescriptivename.Youcanalsoaddabriefdescription to the segmentwith moredetails.83 +Notice the "AND" / "OR" logic that can be used to join different filters for the segment. Multiple selections //within// a filter use "OR" logic. 128 128 129 - On this panel youwill seeanoptiontoincludeonlyunknown usersinthissegment.Manyof thesegmentselectioncriteriacan applyto bothunknown (ie.,unidentified)and known (identified) users.By changing this option to"Yes,"youaretelling ONEcounttoonly select users who are unknown for this segment.(See Segment Impact Matrix below).85 +**To add additional criteria to a segment, click the "And" or "Or" button.** 130 130 131 - \\87 +In the example above, the targeted segment is all users who: 132 132 133 - **2.DemographicsTab:**89 +A. are NOT ("Without") new //OR// renewal subscribers, with a product status of Qualified Print //OR// Qualified Digital //OR// Non-Qualified Digital, to the Magazine //OR// Digital Edition product; 134 134 135 -If you click the "Demographics" tab, you will have the opportunity to define demographic characteristics for the segment. Multiple rules can be added with And/OR conditions as per requirements. 91 +**AND** 92 + B. have ('With") opened the "...ain Today" newsletter; 93 + **OR** 94 + C. have ("With") Primary Business Category that contains "Industrial Mfg., Including Plastics & Rubber... " _OR "_High-Tech Computers/Electronics". 136 136 137 - [[image:attach:image2021-10-25_15-51-28.png||width="794"]]96 +**That is, all users who fit criteria A AND fit either criteria B OR C** * Notice the separator line when AND is selected. 138 138 139 -=== === 98 +=== B. Segment by Account === 140 140 141 - {{id name="CreateDemoSegment"/}}CREATE A DEMOGRAPHIC SEGMENTDefine demographic rules of your segmentbased onthe demographicquestions youhavebuilt in yourdatabase.You canuse any demographicquestiono define a segment.100 +[[image:attach:media_1437079883697.png||align="center"]] 142 142 143 - [[image:attach:image2021-10-25_15-55-34.png||width="794"]]102 +Version 11.6 and later have added functionality that allows you to target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 144 144 145 -\\ 146 - 147 -If you choose a demographic question that has a multiple choice response, simply click in the search text box and start typing one of the responses. ONEcount should pre-populate the box with the response. Multiple responses can be defined for a single question. 148 - 149 -To add multiple demographic questions to a segment, simply click the Add button on the right-hand side and ONEcount will allow you to add another demographic question. 150 - 151 -In this way, you can create a demographic segment of users who are Pediatricians who live in Arizona, for example. 152 - 153 -If you are creating purely a demographic segment, hit "Save" and ONEcount will save your segment. 154 - 155 -**~*~*NOTE: **E-mail is a special demographic field. Since demographic fields are part of a user's profile, a user who is unknown would not have any demographic information in the database. Therefore, when you select a demographic field as part of a segment definition, you are normally telling ONEcount you want known users included in this segment. ONEcount handles e-mail slightly differently. If you specify all users who have no e-mail address (ie., select e-mail but leave the Search Text box blank), ONEcount will automatically include unknown users in this segment. This is because a user who is unknown has no e-mail address. For further details, please see the Segment Impact Matrix below. 156 - 157 -\\ 158 - 159 -**3. IP Address Tab:** 160 - 161 -The IP address-based segment can be created and targeted by providing the intended IP addresses here. There is no limit on number of IP addresses that can be added here. 162 - 163 -=== === 164 - 165 -{{id name="CreateAccountSegment"/}} 166 - 167 -(% style="margin-left: 30.0px;" %) 168 -=== CREATE AN IP Address-BASED SEGMENT === 169 - 170 -(% style="margin-left: 30.0px;" %) 171 -Target segments by Account – which is IP Address and User Agent. A user agent is any software that retrieves and presents Web content for end users. User agents include Web browsers, media players, and plug-ins that help in retrieving, rendering and interacting with Web content. 172 - 173 - [[image:attach:image2021-10-25_16-57-14.png||width="794"]] 174 - 175 175 This functionality can be used, among other things, to define a set of IP addresses of invalid/non-human traffic that you don't want to display paid banner ads to. By defining the target IP addresses and setting the action to serve only house ads, those IP addresses won't be counted as impressions/views/clicks for sponsored banner advertising because they won't be served sponsored ads. Or you could redirect to a page or a pop-up with a message that the IP address is suspected of being non-human traffic and a number to call if not the case. That IP could then be removed from the target segment. 176 176 177 177 So, in the example above, the segment will include all users coming from IP address xx.xxx.20.80 using Safari **OR** from IP address xx.xxx.145.194 or 24.xxx.xxx.10 using Mozilla 5.0 **OR,** etc... 178 178 179 -Note that inIPAddressbased segmenting you can enter multiple IP addresses and user agents in each field.108 +Note that only OR logic is used in Account segmenting and that you can enter multiple IP addresses and user agents in each field. 180 180 181 -To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 110 +To create a segment of ALL users, both known and unknown, enter the IP address 1.0.0.0/1. This will include all possible IP addresses and, by extension, all users who visit your site. 182 182 183 - Ifyou are creating purelyaIPAddress based segment, hit "Save" and ONEcountwill save your segment.112 +=== Step 3 – Action === 184 184 185 - \\114 +"Action" is where you define the action to be taken for the identified segment, e.g. a website pop-up or ad targeting. 186 186 187 - 4. **Behavior Tab:**116 +Types of Actions include: Pop-Up, Redirect, Ad Target, Email 188 188 189 - If youwouldliketoaddbehavioralcharacteristicstoyoursegment(ie.,Pediatricianswho liveinArizonaandhave read at leasttwoarticleson pain),clickontheBehaviortab.118 +You can use any existing actions by clicking in the "Select Actions" field and selecting the action (see screenshot below) or create a new action (see A-D below). 190 190 191 -((( 192 -\\ 193 -))) 120 +[[image:attach:media_1442601673145.png||align="center"]] 194 194 195 - ======122 +Hover over an action to see details (see screenshot below). 196 196 197 - {{id name="CreateBehaviorSegment"/}}CREATE A BEHAVIOR-BASED SEGMENT\\124 +[[image:attach:media_1442602167866.png||align="center"]] 198 198 199 - [[image:attach:image2021-10-25_16-35-1.png||width="794"]]126 +=== A. Create Pop-Up === 200 200 201 -\\ 128 +~1. Click "New action". 129 + 2. Give the action a name and description (optional). 130 + 3. Click "Next". 131 + 4. Complete the fields as shown below. 132 + 5. Click "Next". 202 202 203 - To define behavioral characteristics of your segment, chooseabehaviortype fromthe Category pull-down. Thesub-category pull-down will change dependingon the Category that was chosen. For the target, youcanenterkeywords in the Target box if the value(s) are free text.134 +[[image:attach:media_1442611132544.png||align="center"]] 204 204 205 - If the Target values are multiplechoice, youcan put yourcursor inhebox,hit back-space,andthenstarttyping possible values. ONEcountwill show matchingvalues,just hit enterand ONEcountwilladdthevalueto the target.136 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 206 206 207 - Youcan addmultiplevaluestoasinglebehavioraltarget;theywillbe"OR" values,meaningthesegmentwillbetrue ifanyofthevaluesispresent.138 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 208 208 209 - Define the frequencyof theactionin the Frequency box. This means how manytimeswithinthegivendaterangethiseventhas happened,and enter a date range for the given event.140 +Click "Next" to continue to Step 4 – Review and Save. 210 210 211 - **Date Range**:If 'Past,'themaximum allowedrangeis3months.If 'Custom,' you can specify a start and end date. If 'Future' option, allows to set a date rangeinto the future (Currently, only the 'Package Transaction' Category has 'Future' option). By notntering a value (or simply 0), the segment cannot be processed for that event.142 +[[image:attach:media_1443034475680.png||align="center"]] 212 212 213 - Ifyouaddmultiplebehavioralcriteria toyoursegment(hitAdd)toaddmorebehavioralcriteria, besuretodefine whetherthisriteria is AND/OR, meaning, whetherthissegmentwillmatchwhenboth criteria aremet(AND),orwheneitheroftheteriais met(OR).144 +When a pop-up action is in effect, a pop-up will appear for the specified target segment in the designated domains and sections at the set frequency and priority level. Please see example below. 214 214 215 - Thereisawide rangeof behavioral criteriathatcan beusedfor behavioralsegments:146 +[[image:attach:media_1443033012905.png||align="center"]] 216 216 217 - **Banner**:Usersare selectedbased onthebanner adstheyhave viewedon yoursite.The sub-categoryfor BannersisViewed or Clicked.Targetsthenameofthe banner(s).148 +Note that the display opt-out will appear only if checked when creating the pop-up action. 218 218 219 - **Content**:Usersareselected based onthemeta keywords contained on the pages a uservisits. Thesub-categoryfor Content is Viewed or Clicked. Target is the content keyword.150 +=== B. Create Redirect === 220 220 221 -**Email**: Users are selected based on the emails (from your ONEcount-integrated ESP or ONEmail) that the user has engaged with. The sub-category for Email is Opened or Clicked. Target is the name or subject of the e-mail campaign. 152 +~1. Click "New action". 153 + 2. Give the action a name and description (optional). 154 + 3. Click "Next". 155 + 4. Complete the fields as shown below. 156 + 5. Click "Next". 222 222 223 - **Form**: Usersareselected based onthe ONEcountform they have engaged with. The sub-category for Formis Completed. Targetis thenameoftheform.158 +[[image:attach:media_1442947217827.png||align="center"]] 224 224 225 - **Package Transaction**:Usersare selectedbasedonthe ONEcountpackagetransactionthey haveexecuted. Thesub-categories for Package Transaction areSubscribed/Purchased,Currently Subscribed, Not Subscribed,Expired, Will Expire, Unsubscribed. The Target is the nameofthe package. Theselecteddaterangewill query on Request Date (Not Transaction Date).160 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 226 226 227 - **Package Status**:Users are selected basedonthe status of a packagethey havepurchasedorsubscribed to.Bestwhenused with a PackageTransactioncriteria. The sub-categoriesfor PackageStatus are anyofthepackageStatusesthat you'vedefinedinthePackageStatus sectionundertheInventory menuin ONEcount.Therearenotargets for this option.162 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 228 228 229 - **SourceCode**: Users are selectedbased onthesourcecode for anytransactionthey have executedwithin ONEcount.The sub-category isSelected. The target is the specificsourcecodesthat areused. Possibleoptionsare the source codes definedin theSource Code manager under the Inventory section of ONEcount.164 +Click "Next" to continue to Step 4 – Review and Save. 230 230 231 - **Web**:Usersareselectedbasedontheweb URLsthattheyhavevisited.Thesub-categoryisViewedAtLeast. The targetisa URL or URL fragment.WhenenteringheURL,dootincludetheprotocol (http:~/~/or https:~/~/).Also, make surehatwhen youteraURL, make sure you hitENTERso thatit is savedinbluein theURL box:166 +When a redirect is in effect, the redirect will occur for the specified target segment in the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 232 232 233 - [[image:attach:web-behavior-2.png||width="800"]]168 +=== C. Create Ad Target === 234 234 235 - \\170 +In order for ad targeting to work, the ad code on your site must be updated so that it will accept and process Key and Value variables. GCN will provide you with the correct code. 236 236 237 -**Product Transaction**: Users are selected based on products that they have purchased. The sub-categories are Subscribed/Purchased, Currently Subscribed, Not Subscribed and Unsubscribed. The target is the product name. The selected date range will query on Request Date (Not Transaction Date). 172 +~1. Click "New action". 173 + 2. Give the action a name and description (optional). 174 + 3. Click "Next". 175 + 4. Complete the fields as shown below. 176 + 5. Click "Next". 238 238 239 - **Product Attribute**:Usersare selected based on specific attributes of the products they have purchased. The sub-categoriesare the attributes (ie., category, type, state, etc.) The target is the value of that attribute (ie., blue, edible, New York, etc.) If the sub-category is a multiple-choice list, thenyour target must be the name of one of those elements of the list. If the sub-category is a free text field, you canenterany value in the target box.178 +[[image:attach:media_1446742365693.png||align="center"]] 240 240 241 - **Geo: **Users are selected basedonspecific geographiclocation from anywhere in the world. The sub-categoryis 'coordinate'. When thisgeocategory is selected,the world map is popped up andyoucan selectany region on that map, whereyou wanttotargetyour users. Once,theselectionofregion is made, youwillseethecorresponding geographiccoordinates are added to the target field. This geo-based targetingis one of the important functionalities introducedrecently. Like other behavior categories,geocanalsobeaddedany number of times along withy other rules, by using‘Add’ button on thecreen as per your requirements.180 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 242 242 243 - **Referrer**: You can specifyURL(s) that serve as a startingpoint,for an action to be triggered onthe targetdomain (specifiedin the 'Action' tab). MultipleURLs canbe enteredintheURL field. The URL is a web address - eitherits domain (www.Domain.com)or subdomain (.com). The 'Action'field hastwochoices and is usedto indicate if the URL values are to be considered as given (youchoose'IS'), orcontains a part of it (youchoose'CONTAINS'). The Referrer URL can essentiallybe used toexecuteactions defined in the'Action' tab. This helpsin targeting users specifiedbytheReferrer. For instance, if you put in '.com' in the URL field,and the target header (Actiontab) had 'www.testMe.com' with'Popup' astheActionType, what happens is that ifthe useris currently visiting a webpage that contains '.com'in its URL, then clicks a link that takesthem to 'www.Domain.com/testMe.html' the specified popupwill show on the Target Domain.182 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 244 244 245 - Onceyou havedefined yourBehavioralcriteria for your segmentand youdonotwishtoadd any other rules/action,be sure to **HITSAVE.**184 +Click "Next" to continue to Step 4 – Review and Save. 246 246 247 - **Note: Therecanbe only oneruleforeach criteria likeweb,banner.Ifyouhavemultiple targetvaluesallofthemcan bedded into1ruleby addingmultiplealuesinto targetbox.**186 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 248 248 249 - ONEcountuses specific logic for demographic andbehavioral-basedcriteria. If you selectany demographic fieldas part of yoursegment(otherthan-mail,whichis a specialcase),ONEcountwillonlyselectknownusershas partf the segment.Thisis because an unknown userhas notbeenmatchedtoa profile, andthereforeONEcount hasnoway of knowing theuser'sresponse to that demographic question.Put anotherway,if you includeStateisAlabama inyour segmentcriteria, ONEcount will excludeall unknownusersbecausethereis noway forONEcount to know the state of anunknown user.188 +* In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or numbers. 250 250 251 - The following Segment Impact Matrix illustrates the types of users who can be selected with eachdemographicand behavioralcriteria:190 +[[image:attach:media_1443036194948.png||align="center"]] 252 252 253 -(% class="wrapped" %) 254 -|((( 255 -**DEMOS** 256 -)))|((( 257 -**VALUE** 258 -)))|((( 259 -**Selects (KNOWN/UNKNOWN/BOTH)** 260 -))) 261 -|((( 262 -Any demo 263 -)))|((( 264 -ANY VALUE 265 -)))|((( 266 -KNOWN 267 -))) 268 -|((( 269 -E-mail DEMO 270 -)))|((( 271 -IS BLANK 272 -)))|((( 273 -BOTH 274 -))) 275 -|((( 276 -\\ 277 -)))|((( 278 -IS NOT BLANK 279 -)))|((( 280 -KNOWN 281 -))) 282 -|(% colspan="1" %)(% colspan="1" %) 283 -((( 284 -\\ 285 -)))|(% colspan="1" %)(% colspan="1" %) 286 -((( 287 -\\ 288 -)))|(% colspan="1" %)(% colspan="1" %) 289 -((( 290 -\\ 291 -))) 292 -|((( 293 -**BEHAVIOR** 294 -)))|((( 295 -**VALUE** 296 -)))|((( 297 -**Selects (KNOWN/UNKNOWN/BOTH)** 298 -))) 299 -|((( 300 -Banner 301 -)))|((( 302 -Clicked/Viewed 303 -)))|((( 304 -BOTH 305 -))) 306 -|((( 307 -Content 308 -)))|((( 309 -Viewed 310 -)))|((( 311 -BOTH 312 -))) 313 -|((( 314 -EMAIL 315 -)))|((( 316 -Opened 317 -)))|((( 318 -KNOWN 319 -))) 320 -|((( 321 -\\ 322 -)))|((( 323 -Clicked/Viewed 324 -)))|((( 325 -KNOWN 326 -))) 327 -|((( 328 -\\ 329 -)))|((( 330 -Not clicked 331 -)))|((( 332 -KNOWN 333 -))) 334 -|((( 335 -Form 336 -)))|((( 337 -Completed 338 -)))|((( 339 -KNOWN 340 -))) 341 -|((( 342 -\\ 343 -)))|((( 344 -Abandoned 345 -)))|((( 346 -BOTH 347 -))) 348 -|((( 349 -Package Status 350 -)))|((( 351 -\\ 352 -)))|((( 353 -KNOWN 354 -))) 355 -|((( 356 -Package Transaction 357 -)))|((( 358 -\\ 359 -)))|((( 360 -KNOWN 361 -))) 362 -|((( 363 -Source Code 364 -)))|((( 365 -Selected 366 -)))|((( 367 -KNOWN 368 -))) 369 -|((( 370 -Web 371 -)))|((( 372 -Viewed 373 -)))|((( 374 -BOTH 375 -))) 376 -|((( 377 -Product Transaction 378 -)))|((( 379 -Subscribed 380 -)))|((( 381 -KNOWN 382 -))) 383 -|((( 384 -\\ 385 -)))|((( 386 -Currently Subscribed 387 -)))|((( 388 -KNOWN 389 -))) 390 -|((( 391 -\\ 392 -)))|((( 393 -Not Subscribed 394 -)))|((( 395 -BOTH 396 -))) 397 -|((( 398 -\\ 399 -)))|((( 400 -Unsubscribed 401 -)))|((( 402 -KNOWN 403 -))) 404 -|((( 405 -GEO 406 -)))|((( 407 -IS IN 408 -)))|((( 409 -BOTH 410 -))) 411 -|((( 412 -Engagement Metric 413 -)))|((( 414 -\\ 415 -)))|((( 416 -KNOWN 417 -))) 418 -|(% colspan="1" %)(% colspan="1" %) 419 -((( 420 -Referrer 421 -)))|(% colspan="1" %)(% colspan="1" %) 422 -((( 423 -IS/CONTAINS 424 -)))|(% colspan="1" %)(% colspan="1" %) 425 -((( 426 -BOTH 427 -))) 192 +When an ad target is in effect, only those ads specified by Key and Value will display for the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 428 428 429 - \\194 +=== D. Create Email === 430 430 431 -**~*~*NOTE: **Selecting "Only Unknown" on the first panel of the segment will cause any of the above options to be limited to unknowns. For example, e-mail is blank would return only unknowns, viewing a web page would be only unknowns, etc. 196 +~1. Click "New action". 197 + 2. Give the action a name and description (optional). 198 + 3. Click "Next". 199 + 4. Complete the fields as shown below. 200 + 5. Click "Next". 432 432 433 - \\202 +[[image:attach:media_1442946953775.png||align="center"]] 434 434 435 - **5.Action tab:**204 +Upon clicking "Next", you'll have an opportunity to review the action and "Save" or go "Back" to make changes. 436 436 437 - Anyactionto beassociatedforsegment targetingisdefined inthistab.206 +Upon clicking "Save", you'll be returned to the "Define action to take" window where you'll see the name of the saved action in the action field. (See below.) 438 438 439 - Date rangeisa mandatory field (bothstart and end dates) toadd any form of action. Youcan selectany form of actionfromthedropdown.Onceyouprovide actionetails,you can savethe changes made.208 +Click "Next" to continue to Step 4 – Review and Save. 440 440 441 - image2021-10-25_16-59-19.png||width="794"]]210 +[[image:attach:media_1443035194695.png||align="center"]] 442 442 443 - ====212 +When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. There is user no opt-out option for this action. 444 444 445 - {{id name="CreateAction"/}}ADDAN ACTIONGoto theAction tab of create/edit segment. This is where you define the action to be taken for a segment, e.g. a websitepop-uporadtargeting. Types of availableActions include: Pop-Up, Redirect, Ad Target, Email, Social Target, Subscribe to a Product, Unsubscribe to a Product,Subscribe toaPackage, Unsubscribe to a Package, Add to Segment, Removefrom Segment. Any action can be selected from action type dropdown.214 +=== Step 4 – Review and Save === 446 446 447 - PleaseNote:the 'Referrer' Category fromthe Behavior tabcan be used to execute the'Action Type'defined here.Please read about this Category inthe'Create a Behavior-based Segment' section.216 +[[image:attach:media_1446742842763.png||align="center"]] 448 448 449 -=== 450 - === 218 +Review all of the information for your persona, and click "Save Persona" to save. 451 451 452 - {{idname="CreateAdAction"/}}220 +If you wish to make changes, click the "Back" button to move backward through the steps. 453 453 454 -=== **ADD AN AD ACTION** === 455 455 456 -Here, we are defining an Ad Target. This will allow ONEcount to tell Google Ad Manager (DFP) what ad to target when a specific user is on your web site. The specific users will be defined in the Segment that you link to this target. 457 457 458 -In the screen below, you'll see the options for an Ad Target. The first three options are Target Domain and Target Content, Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 459 - 460 -In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a banner or banner campaign. In effect you are saying, whenever someone comes to this section or this web site, show them this banner. 461 - 462 -ONEcount targets ads based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this ad. Period. 463 - 464 -The Target Domain and Section options are used to limit this behavior. So what we are saying then is that for this specific person (as defined by the Segment linked to this Action) show this ad, but ONLY on these domains and in these specific sections of the site. 465 - 466 -Why would we do that? Generally, this is limitation is used because we want to target a user with one ad campaign on one site, and a different campaign on another site. 467 - 468 -For example, say we have a pediatrician who we want to target with an ad for a skin medicine on our dermatology site, but an ad for a different drug when he visits a site on diabetes. 469 - 470 -\\ 471 - 472 - [[image:attach:image2021-10-25_17-16-33.png||width="794"]] 473 - 474 -\\ 475 - 476 -The Target Domain and Section parameters are only required if you want to limit the banner. If you leave them blank, the user will be targeted across all your web sites. 477 - 478 -The last property is the Key/Value pair that you will use to tell Google Ad Manager which banners or Line Items to target at this user. Consult for Google Ad Manager documentation on Key/value pair targeting. You may specify more than one Key/Value pair for this target. This allows Google Ad Manager or DFP to decide which banners to show. 479 - 480 -* In Revive/OpenX, these variables are created under Inventory > Banner > Delivery Options > Add Delivery Limitation > Site-Variable > Add > enter Key and Value variables. These variables are of your choosing and can be text or num 481 - 482 -For example, say you wanted to target users who read stories about high school basketball. You could create a segment of users who viewed content tagged "high school boys basketball." You could then create three Key/Value pairs for the action you link to that segment: one for high school boys basketball, one for high school sports, and one for high school boys sports. You could then use Google Ad Manager or DFP to determine how the user is targeted and the prioritization of each banner. 483 - 484 -NOTE: Prioritization of banners is done in Google Ad Manager (or DFP) based on rules you configure in GAM. 485 - 486 -=== 487 - === 488 - 489 -{{id name="CreatePopupAction"/}} 490 - 491 -=== ADD A POP-UP ACTION === 492 - 493 -You can also create a pop-up target for your segments. Any pop-up created under form-builder section od ONEcount cxan be used for pop-up action for segment. 494 - 495 -Choose Pop-Up from the Action Type pull-down. 496 - 497 -The next three options are Target Domain, Target Content and Section. These are used to// limit// the scope of this action, not to define it. It's important to understand the difference. 498 - 499 -In content-based targeting, you define a specific page or web site section (or a whole site) to be targeted with a pop-up. In effect you are saying, whenever someone comes to this section or this web site, show them this pop-up. 500 - 501 -ONEcount targets pop-ups based on identity. ONEcount is saying in effect, for this specific person (as defined by the Segment linked to this Action), show this pop-up. Period. 502 - 503 -The Target Domain and Section options are used to limit this behavior. So what we are saying then is that for this specific person (as defined by the Segment linked to this Action) show this pop-up, but ONLY on these domains and in these specific sections of the site. 504 - 505 -Why would we do that? Generally, this is limitation is used because we want to target a user with pop-up campaign on one site, and a different campaign on another site. 506 - 507 -For example, say we have a pediatrician who we want to target with a pop-up for a skin medicine on our dermatology site, but a pop-up for a conference when he visits our site on diabetes. 508 - 509 -The Target Domain and Section parameters are only required if you want to limit the pop-up If you leave them blank, the user will be targeted across all your web sites. 510 - 511 -\\ 512 - 513 - [[image:attach:Action-Tab.png||width="600"]] 514 - 515 -\\ 516 - 517 -Next we determine the priority of this pop-up relative to other pop-ups that may be targeted at this segment. It's possible that a user is in multiple segments and may be subject to multiple pop-ups. This setting will help ONEcount determine how important this pop-up is relative to other marketing efforts. 518 - 519 -Frequency allows you determine how frequently this pop-up will appear to this user. Options include once, always (on every page load), daily (once per day), weekly, bi-weekly, monthly, or annually. 520 - 521 -Last, select the pop-up (it can be any pop-up form builder pop-up or A/B test pop-up). 522 - 523 -Review your Action details and finally click Save to save it. 524 - 525 -\\ 526 - 527 -(% style="margin-left: 30.0px;" %) 528 -=== **ADD A SOCIAL TARGET ACTION** === 529 - 530 -In order to target your users on social networks, ONEcount will need to log into the social network and create a segment containing the users you want to target. Once that segment is created, ONEcount will automatically populate the segment in the social platform as users qualify for that segment in ONEcount. 531 - 532 -To do this, ONEcount needs API access to your social account. This account should be the one you run your social ad campaigns through. You will need to provide the credentials for these accounts to the ONEcount team to configure your installation. Just open a ticket with our Help Desk and include the credentials and platform you would like to be connected to, and we''ll take care of it. 533 - 534 -**To advertise on Google**: Your account will need to meet the criteria mentioned in below link. We need API access that meets this criteria. If your account does not meet these criteria, we can send a file containing the hashed e-mails of users who fit into the segmnt, so that you can load the data into Google's Customer Match tool manually. 535 - 536 -[[https:~~/~~/support.google.com/adspolicy/answer/6299717>>url:https://support.google.com/adspolicy/answer/6299717||shape="rect"]] 537 - 538 -**To advertise on LinkedIn**: Your account will need API access that has “Marketing Developer Platform” access. If your account does not have this capability, we can send a file containing the hashed e-mails of users who fit into the segment, so that you can load the data into LinkedIn's Matched Audience too manually. You can follow steps in below link to get “Marketing Developer Platform” access. 539 - 540 -[[https:~~/~~/www.linkedin.com/help/linkedin/topics/6400/6401/112188>>url:https://www.linkedin.com/help/linkedin/topics/6400/6401/112188||shape="rect"]] 541 - 542 -\\ 543 - 544 -Choose Social Target from the list of Type of Action. You can select multiple social platforms in a single action as shown in below screenshot. Enter URL of target in Target URL field; this is the URL you want users to go to when they click on the ad in the social platform. ONEcount will generate a unique URL for each social platform. 545 - 546 -The URLs ONEcount generates will be the ones you place in the banner system on the social platform. When the user clicks on the URL, they will be sent to the URL you entered in this box, with two important advantages: 1) ONEcount will record the click and capture it for your analysis, and 2) if the user is known to ONEcount, the analytics will show the identity of the user who clicked–even if the link you enter here is not on your web site. 547 - 548 -[[image:attach:Screen Shot 2021-11-17 at 18.36.23.png||height="250"]] 549 - 550 -\\ 551 - 552 -To get the URLs for pasting into the social system, go to your Segment List and expand the segment. The URLs will be shown. Simply click on the clip-board to the right and the URL will be copied to your browser's clipboard. 553 - 554 -\\ 555 - 556 -[[image:attach:Screen Shot 2021-11-17 at 18.48.18.png||width="800"]] 557 - 558 -\\ 559 - 560 -(% style="margin-left: 30.0px;" %) 561 -=== === 562 - 563 -{{id name="CreateRedirectAction"/}} 564 - 565 -(% style="margin-left: 30.0px;" %) 566 -=== **ADD A REDIRECT ACTION** === 567 - 568 -Choose redirect from the list of Type of Action. The redirect action is very similar to the Pop-Up action, except that instead of displaying a pop-up message, ONEcount will redirect the user to a URL of your choosing. 569 - 570 -One use case for this might be users who have a subscription that is running out; you could create a segment of users whose subscription expires in the next 10 days, and target that segment with an Action that redirects them to your subscription form when they first come to your site. 571 - 572 -As with pop-up and ad targeting, the Target Domain and Section parameters are optional. 573 - 574 -\\ 575 - 576 - [[image:attach:image2021-10-25_18-2-56.png||height="250"]] 577 - 578 -\\ 579 - 580 -(% style="margin-left: 30.0px;" %) 581 -=== === 582 - 583 -{{id name="CreateEmailAction"/}} 584 - 585 -(% style="margin-left: 30.0px;" %) 586 -=== ADD EMAIL ACTION === 587 - 588 -(% style="margin-left: 30.0px;" %) 589 -To send a transactional e-mail to a user, choose Email from the Action Type pull-down. 590 - 591 -(% style="margin-left: 30.0px;" %) 592 -\\ 593 - 594 -(% style="margin-left: 30.0px;" %) 595 -[[image:attach:image2021-10-25_18-6-13.png||width="794"]] 596 - 597 -(% style="margin-left: 30.0px;" %) 598 -\\ 599 - 600 - When an email action is in effect, the email will be sent to the specified target segment on the designated domains and sections at the set frequency and priority level. 601 - 602 -\\ 603 - 604 -If you wish to cancel the changes, click the "Cancel" button to go to the segment listing page. 605 - 606 -\\ 607 - 608 -== 609 - == 610 - 611 -{{id name="CreateTarget"/}} 612 - 613 -\\ 614 - 615 -\\ 616 - 617 -\\ 618 - 619 -\\ 620 - 621 -\\ 622 - 623 -\\ 624 - 625 -\\ 626 - 627 -\\ 628 - 629 -\\ 630 - 631 -\\ 632 - 633 -\\ 634 - 635 - 636 - 637 637 {{id name="End ScreenSteps Content"/}} 638 638 {{/layout-cell}} 639 639 640 640 {{layout-cell}} 641 - {{panel title="SearchAll Documentation:"}}228 +**Search all Documentation:** 642 642 643 643 231 + 644 644 {{livesearch/}} 645 -{{/panel}} 646 646 647 - {{paneltitle="Search USER OPERATIONS Documentation:"}}234 + 648 648 236 +**Search USER OPERATIONS Documentation:** 649 649 650 -{{pagetreesearch rootPage="User Operations - Managing Your Data"/}} 651 -{{/panel}} 652 652 653 -{{panel title="On this page:"}} 654 654 240 +{{pagetreesearch rootPage="User Operations - Managing Your Data"/}} 655 655 656 -{{toc/}} 657 -{{/panel}} 242 + 658 658 659 -{{pan eltitle="More USER OPERATIONS Documentation"}}660 - {{expand}}661 - 244 +{{expand title="More USER OPERATIONS Documentation"}} 245 +(% style="margin-left: 30.0px;" %) 246 +**Add Users 662 662 ** 663 663 664 664 (% style="margin-left: 60.0px;" %) ... ... @@ -665,43 +665,43 @@ 665 665 666 666 667 667 (% style="margin-left: 60.0px;" %) 668 -[[Preparing for Data Import>>doc:Getting Started - Preparing for Data Import]] 253 +[[Preparing for Data Import>>doc:Getting Started - Preparing for Data Import (v12\.x)]] 669 669 670 670 (% style="margin-left: 60.0px;" %) 671 -[[doc:Pre-Import Checklist]] 256 +[[Pre-Import Checklist>>doc:Pre-Import Checklist (v12\.x)]] 672 672 673 673 (% style="margin-left: 60.0px;" %) 259 +[[How to Import a File>>doc:Import - How to Import a File (v12\.x)]] 674 674 675 - 676 676 (% style="margin-left: 60.0px;" %) 677 -[[How to Create an Import Mapping Template>>doc:Import - How to Create an Import Mapping Template]] 262 +[[How to Create an Import Mapping Template>>doc:Import - How to Create an Import Mapping Template (v12\.x)]] 678 678 679 679 (% style="margin-left: 60.0px;" %) 680 -[[How to Use an Import Mapping Template>>doc:Import - How to Use an Import Mapping Template]] 265 +[[How to Use an Import Mapping Template>>doc:Import - How to Use an Import Mapping Template (v12\.x)]] 681 681 682 682 (% style="margin-left: 60.0px;" %) 683 -[[doc:Add Audience]] 268 +[[Add Audience>>doc:Add Audience (v12\.x)]] 684 684 685 685 (% style="margin-left: 30.0px;" %) 686 686 **Batch Operations** 687 687 688 688 (% style="margin-left: 60.0px;" %) 689 -[[doc:Bulk Operation - How to Perform a Batch Delete]] 274 +[[Bulk Operation - How to Perform a Batch Delete>>doc:Bulk Operation - How to Perform a Batch Delete (v12\.x)]] 690 690 691 691 (% style="margin-left: 60.0px;" %) 692 -[[doc:Bulk Operation - How to Perform a Batch Product Change]] 277 +[[Bulk Operation - How to Perform a Batch Product Change>>doc:Bulk Operation - How to Perform a Batch Product Change (v12\.x)]] 693 693 694 694 (% style="margin-left: 60.0px;" %) 695 -[[doc:Bulk Operation - How to Perform a Batch Status Change]] 280 +[[Bulk Operation - How to Perform a Batch Status Change>>doc:Bulk Operation - How to Perform a Batch Status Change (v12\.x)]] 696 696 697 697 (% style="margin-left: 60.0px;" %) 698 -[[Bulk Operation - How to Perform a Batch Suscribe>>doc:Bulk Operation - How to Perform a Batch Subscribe]] 283 +[[Bulk Operation - How to Perform a Batch Suscribe>>doc:Bulk Operation - How to Perform a Batch Subscribe (v12\.x)]] 699 699 700 700 (% style="margin-left: 60.0px;" %) 701 -[[Bulk Operation - How to Perform a Batch Unsubscribe>>doc:Bulk Operation - How to Perform a Batch UnsubscribeKill]] 286 +[[Bulk Operation - How to Perform a Batch Unsubscribe>>doc:Bulk Operation - How to Perform a Batch UnsubscribeKill (v12\.x)]] 702 702 703 703 (% style="margin-left: 60.0px;" %) 704 -[[Bulk Operation - How to Perform a Merge of Duplicate Users>>doc:Bulk Operation - How to Perform a Bulk Merge of Duplicate Users]] 289 +[[Bulk Operation - How to Perform a Merge of Duplicate Users>>doc:Bulk Operation - How to Perform a Bulk Merge of Duplicate Users (v12\.x)]] 705 705 706 706 (% style="margin-left: 30.0px;" %) 707 707 **Target Audience Segments** ... ... @@ -710,23 +710,10 @@ 710 710 (% style="color: rgb(0,51,102);" %) __ 711 711 __ 712 712 713 - \\298 + 714 714 715 - \\300 + 716 716 {{/expand}} 717 -{{/panel}} 718 - 719 -\\ 720 - 721 -\\ 722 - 723 -\\ 724 - 725 -\\ 726 - 727 -\\ 728 - 729 -\\ 730 730 {{/layout-cell}} 731 731 {{/layout-section}} 732 732 {{/layout}}
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