Troubleshooting ONEcount/Google Ad Manager Hand-Off
Last modified by Admin on 2020/01/18 12:52
Documentation Audience: this documentation was written for web and software developers/engineers/project managers and advertising operations professionals. For further assistance, please contact the ONEcount team.
To Debug the DFP Ad target:
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- Check to see if the script matches what you have configured in ONEcount. Verify the values in quotes after "Target ID", "Action ID" and "Target Name" match the instructions/rules established in Onecount.If the response contains the required target details, then go to next step.
- Otherwise, check if the dates of the 'target'/ 'action' are valid (i.e. "target_start_date" and "target_end_date"). Also check 'domain' and 'section' values in the action are valid. If the action has been updated, please still try updating the target to insure a refresh is pushed to the system.
- Open the Google Publisher Console by following any of the below process:
- Try to run the following command in browser console:
- googletag.openConsole();
- Or paste the following code into the bookmark in Bookmark Manager:
- javascript:googletag.openConsole();
- Try to run the following command in browser console:
- After opening the Google Publisher Console, navigate to the website and click on newly created bookmark, or run the command from step 4a.
- After opening the Google Publisher Console, navigate to the Page Request tab.
- Check for errors and Warnings, If not continue.
- Open a view of any Ad Unit the ONEcount system will instruct to serve.
- Go to delivery diagnostics and:
- Check for the key-value pair and make sure they are correct.
- Also, try to rerun the simulation to check the winning line item. If this winning line item is different from the expected one, then check the ad placement for the key-value pairs.
- If they are correct, your targeting for ad banner campaigns is looking great! If not, let's look into this—please see step 10.
- For further assistance ONEcount's support and success team is available to help.
References:
https://support.google.com/admanager/answer/2462712