Last modified by Admin on 2022/04/26 14:35
From version 9.1
edited by caterina
on 2022/02/04 16:51
Change comment: There is no comment for this version
To version 11.1
edited by Admin
on 2022/04/26 14:35
Change comment: There is no comment for this version

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1 +System Utilities
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1 -XWiki.caterina
1 +XWiki.Admin
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30 30  
31 31  NOTE: In these configurable texts, clients have the ability to customize the "From" address on a variety of email's that will be deployed directly from ONEcount on behalf of your domain. These emails include new subscription confirmations, forgot password recovery, among others.
32 32  
33 -In order to ensure the delivery of emails from the ONEcount system, we highly recommend adding the ONEcount network to your System Policy Framework (SPF) record. This will alert other email servers that the email coming from ONEcount is not spam and will be successfully delivered to the user on behalf of your domain.
33 +E-mail delivery has gotten more and more difficult, with various providers changing their filters and rules on a routine basis. Currently, our recommendation is to set your e-mail address so that it appears to come from the onecount.net network. If you do, your messages will be signed with our DKIM signatures, and use our IP addresses which are published as part of our network. You can put anything you want in the display portion of the From line, but it's important that the address part be: [[CLIENT-CODE@customers.onecount.net>>mailto:CLIENT-CODE@customers.onecount.net.||shape="rect"]], where CLIENT-CODE is the 2 - 6 letter code that is part of your customer configuration.
34 34  
35 -Our network can be added as **ptr: onecount.net**
35 +An example is this:
36 36  
37 +PMG360 Research <pmg@customers.onecount.net>
38 +
39 +This recommendation is current as of 4/25/2022, and will be updated as needed.
40 +
37 37  [[image:attach:media_1434742448607.png||align="center"]]
38 38  
39 39  [[image:attach:media_1434740409189.png||align="center"]]
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1 -https://info.onecount.net//wiki/spaces/OD/pages/66715792/Utilities - Configuration Manager
1 +https://info.onecount.net//wiki/spaces/OD/pages/67336/Utilities - Configuration Manager