Changes for page Analytics - Running Web Analytics
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... ... @@ -1,1 +1,1 @@ 1 -Analytics - Running Web Analytics (v12.x)1 +Analytics - Running Web Analytics - Parent
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... ... @@ -1,0 +1,1 @@ 1 +In-Depth Analytics – Web, Banner, Email, Form - Author
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... ... @@ -1,1 +1,1 @@ 1 -XWiki. melanie@one-count_com1 +XWiki.caterina - Content
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... ... @@ -1,20 +1,25 @@ 1 +{{layout}} 2 +{{layout-section ac:type="two_right_sidebar"}} 3 +{{layout-cell}} 1 1 2 2 3 3 {{id name="Start ScreenSteps Content"/}} 4 - 7 +The Website Analytics tool allows you to save, view, or download detailed known and unknown view statistics, including top URLs, referrers, and device analytics for various pages/sections of your website within a specified date range. 5 5 6 6 The following lesson provides instruction on how to run website analytics. 7 7 8 -=== OPEN INGTHE WEB ANALYTICS WINDOW ===11 +=== OPEN THE WEB ANALYTICS WINDOW === 9 9 10 - ===Select ANALYTICS from the main menu.===13 +**Select ANALYTICS & DASHBOARD from the main menu.** 11 11 12 -[[image:attach: media_1455550428115.png||align="center"]]15 +[[image:attach:Screen Shot 2021-10-09 at 4.30.14 PM (2) copy 2.png||thumbnail="true" height="250"]] 13 13 14 - === Select WEBSITE from the sub-menu. ===17 +\\ 15 15 16 - [[image:attach:media_1455550457711.png||align="center"]]19 +**Select WEBSITE from the sub-menu.** 17 17 21 +[[image:attach:Screen Shot 2021-10-09 at 4.30.14 PM (2) copy 3.png||thumbnail="true" height="250"]] 22 + 18 18 This will bring you to the Web Analytics main window, as shown below. 19 19 20 20 [[image:attach:media_1455550498441.png||align="center"]] ... ... @@ -21,18 +21,20 @@ 21 21 22 22 Note that there are 7 tabs in Web Analytics: 23 23 24 -* Demographic – pulls analytics data for a selected demographic 25 -* Content - pulls analytics data by site content only 26 -* Device – pulls analytics data by device used to access site 27 -* Operating System – pulls analytics data by operating system used 28 -* Referrer – pulls analytics data by site referrers 29 -* Day - pulls analytics data by days of the week 30 -* Hour – pulls analytics data by hours of a day 29 +* **Demographic** – pulls analytics data for a selected demographic 30 +* **Content** - pulls analytics data by site content only 31 +* **Device** – pulls analytics data by device used to access site 32 +* **Operating System** – pulls analytics data by operating system used 33 +* **Referrer** – pulls analytics data by site referrers* 34 +* **Day** - pulls analytics data by days of the week 35 +* **Hour** – pulls analytics data by hours of a day 31 31 32 32 All tabs include the options for selecting criteria shown in the screenshot below. 33 33 34 - ===Definitions ofMetrics andTerms39 +*To create a filter in Google Analytics to remove ONEcount as referrer traffic, please see this Google documentation: [[https:~~/~~/support.google.com/analytics/answer/10348...>>url:https://support.google.com/analytics/answer/1034842?hl=en&ref_topic=1034830||shape="rect"]] 35 35 41 +=== DEFINITIONS OF METRICS AND TERMS === 42 + 36 36 **Known** -* A user who is in the ONEcount system and has been authenticated and identified. 37 37 38 38 **Unknown** = Includes counts of those users who are not authenticated/have not been identified by the ONEcount system. A user may be in your database but be an unkown if they haven't been authenticated by logging in, clicking on a smartlink in an email, or completing a subscription/registration form for a new product. ... ... @@ -61,22 +61,26 @@ 61 61 62 62 **Bounce Rate -** The percentage of visitors who exit the site from the landing page itself, i.e. they exit the site from the page they came in on without navigating to any other pages. Bounce Rate can be sitewide or for an individual page. The rate is the total number of bounces divided by the total number of sessions. 63 63 64 -**Exit Rate -** The percentage of visitors exiting the site from a particular page after having navigated there from other pages. The rate is the total number of Exits divided by the total number of Views. Exit rate is calculated for every page separately because it is the prperty of an individual page independent of any other page in the site. 71 +**Exit Rate -** The percentage of visitors exiting the site from a particular page after having navigated there from other pages. The rate is the total number of Exits divided by the total number of Views. Exit rate is calculated for every page separately because it is the property of an individual page independent of any other page in the site. 65 65 66 - === CONTENT TAB ===73 +\\ 67 67 75 +=== WEB ANALYTICS TABS === 76 + 77 +==== CONTENT TAB ==== 78 + 68 68 The "Content" tab is the default tab for Web Analytics. To run a report on the "Content" tab: 69 69 70 70 [[image:attach:media_1445289316195.png||align="center"]] 71 71 72 72 1) Set the date range. 73 - 74 - 75 - 84 +2) Select site(s). * 85 +3) Select resource(s)/page(s) (if any). **If you want a report for the entire site, don't select resource(s)/page(s).**~*~* 86 +4) Click "Get Report". 76 76 77 77 * Note that you can load a template or do a new selection of site(s) and resource(s). 78 - (See example in screenshot below.)79 - 89 +~*~***You can also enter the URL of a web page not designated as a resource.** 90 +(For section-type resources, all pages within that section will be included in the analytics. You don't need to enter the URL for individual pages within a designated section-type resource – just select the section then use the refine function to filter for a particular web page(s). 80 80 81 81 After clicking "Get Report", the report will load, as shown below. 82 82 ... ... @@ -85,27 +85,29 @@ 85 85 The report will display in three main sections: 86 86 87 87 1) Aggregate data for all sites and resources/pages selected. 88 - 89 - 99 +2) Charts/graphical representation of key data 100 +3) Breakdown and detail of aggregate data 90 90 91 91 All reports, for all tabs, break out applicable metrics by Known, Total, and Unknown. Please see above for definitions of metrics and terms. 92 - Please see Quick Start Guide - Website Analytics (v. 12.5) for information on the various report icons and options.103 +\\ 93 93 94 - === DEMOGRAPHIC TAB ===105 +---- 95 95 107 +==== DEMOGRAPHIC TAB ==== 108 + 96 96 Use the Demographic tab to run reports for a selected demographic. You can select any multiple response-type question as your demographic. 97 97 98 98 [[image:attach:media_1455552643057.png||align="center"]] 99 99 100 100 1) Set the date range. 101 - 102 - 103 - 104 - 114 +2) Select site(s). * 115 +3) Select resource(s)/page(s) (if any). **If you want a report for the entire site, don't select resource(s)/page(s).**~*~* 116 +4) Select the demographic question. 117 +5) Click "Get Report". 105 105 106 106 * Note that you can load a template or do a new selection of site(s) and resource(s). 107 - 108 - 120 +~*~***You can also enter the URL of a web page not designated as a resource.** (See example in screenshot below.) 121 +(For section-type resources, all pages within that section will be included in the anaytics. You don't need to enter the URL for individual pages within a designated section-type resource – just select the section then use the refine function to filter for a particular web page(s). 109 109 110 110 After clicking "Get Report", the report will load, as shown below. 111 111 ... ... @@ -114,14 +114,15 @@ 114 114 The report will disiplay in three main sections: 115 115 116 116 1) Aggregate data for all sites and resources/pages selected. 117 - 118 - 130 +2) Charts/graphical representation of key data 131 +3) Breakdown and detail of aggregate data 119 119 120 120 All reports, for all tabs, break out applicable metrics by Known, Total, and Unknown. Please see above for definitions of metrics and terms. 134 +\\ 121 121 122 - Please see Quick Start Guide-Website Analytics (v. 12.5) for information on the various report icons and options.136 +---- 123 123 124 -=== DEVICE TAB === 138 +==== DEVICE TAB ==== 125 125 126 126 Use the Device tab to run reports for selected devices. 127 127 ... ... @@ -128,15 +128,15 @@ 128 128 [[image:attach:media_1445290998849.png||align="center"]] 129 129 130 130 1) Set the date range. 131 - 132 - 133 - 134 - 135 - 145 +2) Select site(s). * 146 +3) Select resource(s)/page(s)~*~* (if any). **If you want a report for the entire site, don't select resource(s)/page(s).**~*~* 147 +4) Select device(s). (Click in empty field to bring up a list of devices.) 148 +5) Select device model(s). (Click in empty field to bring up a list of devices.) 149 +6) Click "Get Report". 136 136 137 137 * Note that you can load a template or do a new selection of site(s) and resource(s). 138 - 139 - 152 +~*~***You can also enter the URL of a web page not designated as a resource.** (See example in screenshot below.) 153 +(For section-type resources, all pages within that section will be included in the anaytics. You don't need to enter the URL for individual pages within a designated section-type resource – just select the section then use the refine function to filter for a particular web page(s). 140 140 141 141 After clicking "Get Report", the report will load, as shown below. 142 142 ... ... @@ -145,44 +145,50 @@ 145 145 The report will disiplay in three main sections: 146 146 147 147 1) Aggregate data for all sites and resources/pages selected. 148 - 149 - 162 +2) Charts/graphical representation of key data 163 +3) Breakdown and detail of aggregate data 150 150 151 151 All reports, for all tabs, break out applicable metrics by Known, Total, and Unknown. Please see above for definitions of metrics and terms. 152 - Please see Quick Start Guide - Website Analytics (v. 12.5) for information on the various report icons and options.166 +\\ 153 153 154 - === OPERATING SYSTEM TAB ===168 +---- 155 155 170 +==== OPERATING SYSTEM TAB ==== 171 + 156 156 Use the Operating System tab to pull analytics data by operating system used. 157 157 158 158 [[image:attach:media_1455920660567.png||align="center"]] 159 159 160 160 1) Set the date range. 161 - 162 - 163 - 164 - 165 - 177 +2) Select site(s). * 178 +3) Select resource(s)/page(s)~*~* (if any). **If you want a report for the entire site, don't select resource(s)/page(s).**~*~* 179 +4) Select Operating System(s). (Click in empty field to bring up a list of operating systems.) 180 +5) Select OS (Operating System) model(s). (Click in empty field to bring up a list of OS models.) OS Models are subsets of the Operating System, i.e. Mac OS has iOS and OSX OS Models, Windows OS has Windows 8 and Windows 10 OS Models, etc. Selecting specific models allows you to be more granular in results. 181 +6) Click "Get Report". 166 166 167 167 * Note that you can load a template or do a new selection of site(s) and resource(s). 168 - 169 - 184 +~*~***You can also enter the URL of a web page not designated as a resource.** (See example in screenshot below.) 185 +(For section-type resources, all pages within that section will be included in the anaytics. You don't need to enter the URL for individual pages within a designated section-type resource – just select the section then use the refine function to filter for a particular web page(s). 170 170 171 171 After clicking "Get Report", the report will load, as shown below. 172 172 173 173 [[image:attach:media_1455920755231.png||align="center"]] 174 174 175 -The report will dis iplay in three main sections:191 +The report will display in three main sections: 176 176 193 +(% style="margin-left: 30.0px;" %) 177 177 1) Aggregate data for all sites and resources/pages selected 178 - 179 - 195 +2) Charts/graphical representation of key data 196 +3) Breakdown and detail of aggregate data 180 180 181 181 All reports, for all tabs, break out applicable metrics by Known, Total, and Unknown. Please see above for definitions of metrics and terms. 182 - Please see Quick Start Guide - Website Analytics (v. 12.5) for information on the various report icons and options. 199 +Please see Quick Start Guide - Website Analytics (v. 12.5) for information on the various report icons and options. 200 +\\ 183 183 184 - === REFERRER TAB ===202 +---- 185 185 204 +==== REFERRER TAB ==== 205 + 186 186 Use the Referrer tab to pull analytics by refferer. An “http referrer” or “referrer” is anything online that drives visits and visitors to your website. This can include, but isn't limited to search engines, affiliate links, weblogs/list links. 187 187 188 188 [[image:attach:media_1455562636573.png||align="center"]] ... ... @@ -190,41 +190,44 @@ 190 190 The report will disiplay in three main sections: 191 191 192 192 1) Aggregate data for all sites and resources/pages selected 193 - 194 - 213 +2) Charts/graphical representation of key data 214 +3) Breakdown and detail of aggregate data 195 195 196 196 All reports, for all tabs, break out applicable metrics by Known, Total, and Unknown. Please see above for definitions of metrics and terms. 197 - 217 +Please see Quick Start Guide - Website Analytics (v. 12.5) for information on the various report icons and options. 198 198 199 199 [[image:attach:media_1455561324990.png||align="center"]] 200 200 201 201 1) Set the date range. 202 - 203 - 204 - 205 - 222 +2) Select site(s). * 223 +3) Select resource(s)/page(s)~*~* (if any). **If you want a report for the entire site, don't select resource(s)/page(s).**~*~* 224 +4) Select Referrer(s). To bring up a list of referrers, begin typing in the "Select Referrer" field, as shown above. 225 +5) Click "Get Report". 206 206 207 207 * Note that you can load a template or do a new selection of site(s) and resource(s). 208 - 209 - 228 +~*~***You can also enter the URL of a web page not designated as a resource.** (See example in screenshot below.) 229 +(For section-type resources, all pages within that section will be included in the anaytics. You don't need to enter the URL for individual pages within a designated section-type resource – just select the section then use the refine function to filter for a particular web page(s). 210 210 211 211 After clicking "Get Report", the report will load, as shown below. The report below was generated without selecting a specific referrer. 232 +\\ 212 212 213 - === DAY TAB ===234 +---- 214 214 236 +==== DAY TAB ==== 237 + 215 215 Use the Day tab to pull analytics by day of the week. 216 216 217 217 [[image:attach:media_1455566126437.png||align="center"]] 218 218 219 219 1) Set the date range. 220 - 221 - 222 - 223 - 243 +2) Select site(s). * 244 +3) Select resource(s)/page(s)~*~* (if any). **If you want a report for the entire site, don't select resource(s)/page(s).**~*~* 245 +4) Select Day(s). (Click in empty field to bring up a list of days.) 246 +5) Click "Get Report". 224 224 225 225 * Note that you can load a template or do a new selection of site(s) and resource(s). 226 - 227 - 249 +~*~***You can also enter the URL of a web page not designated as a resource.** (See example in screenshot below.) 250 +(For section-type resources, all pages within that section will be included in the anaytics. You don't need to enter the URL for individual pages within a designated section-type resource – just select the section then use the refine function to filter for a particular web page(s). 228 228 229 229 After clicking "Get Report", the report will load, as shown below. 230 230 ... ... @@ -233,27 +233,30 @@ 233 233 The report will disiplay in three main sections: 234 234 235 235 1) Aggregate data for all sites and resources/pages selected 236 - 237 - 259 +2) Charts/graphical representation of key data 260 +3) Breakdown and detail of aggregate data 238 238 239 239 All reports, for all tabs, break out applicable metrics by Known, Total, and Unknown. Please see above for definitions of metrics and terms. 240 - Please see Quick Start Guide - Website Analytics (v. 12.5) for information on the various report icons and options. 263 +Please see Quick Start Guide - Website Analytics (v. 12.5) for information on the various report icons and options. 264 +\\ 241 241 242 - === HOUR TAB ===266 +---- 243 243 268 +==== HOUR TAB ==== 269 + 244 244 Use the Day tab to pull analytics by hour of the day. 245 245 246 246 [[image:attach:media_1455569048086.png||align="center"]] 247 247 248 248 1) Set the date range. 249 - 250 - 251 - 252 - 275 +2) Select site(s). * 276 +3) Select resource(s)/page(s)~*~* (if any). **If you want a report for the entire site, don't select resource(s)/page(s).**~*~* 277 +4) Select Hour(s). (Click in empty field to bring up a list of hours.) 278 +5) Click "Get Report". 253 253 254 254 * Note that you can load a template or do a new selection of site(s) and resource(s). 255 - 256 - 281 +~*~***You can also enter the URL of a web page not designated as a resource.** (See example in screenshot below.) 282 +(For section-type resources, all pages within that section will be included in the anaytics. You don't need to enter the URL for individual pages within a designated section-type resource – just select the section then use the refine function to filter for a particular web page(s). 257 257 258 258 After clicking "Get Report", the report will load, as shown below. 259 259 ... ... @@ -262,12 +262,89 @@ 262 262 The report will disiplay in three main sections: 263 263 264 264 1) Aggregate data for all sites and resources/pages selected 265 - 266 - 291 +2) Charts/graphical representation of key data 292 +3) Breakdown and detail of aggregate data 267 267 268 268 All reports, for all tabs, break out applicable metrics by Known, Total, and Unknown. Please see above for definitions of metrics and terms. 269 - 295 +Please see Quick Start Guide - Website Analytics (v. 12.5) for information on the various report icons and options. 270 270 271 271 272 272 273 273 {{id name="End ScreenSteps Content"/}} 300 +{{/layout-cell}} 301 + 302 +{{layout-cell}} 303 +{{panel title="Search all Documentation:"}} 304 + 305 + 306 +{{livesearch/}} 307 +{{/panel}} 308 + 309 +{{panel title="Search ANALYTICS Documentation:"}} 310 + 311 + 312 +{{pagetreesearch rootPage="In-Depth Analytics – Web, Banner, Email, Form"/}} 313 +{{/panel}} 314 + 315 +{{panel title="On this page:"}} 316 + 317 + 318 +{{toc/}} 319 +{{/panel}} 320 + 321 +{{panel title="More ANALYTICS Documentation:"}} 322 +{{expand}} 323 +(% style="margin-left: 30.0px;" %) 324 +(% style="color: rgb(0,51,102);" %)**Web Analytics** 325 + 326 +(% style="margin-left: 60.0px;" %) 327 +[[doc:Key Concepts - Web Analytics]] 328 + 329 +(% style="margin-left: 60.0px;" %) 330 + 331 + 332 +(% style="margin-left: 30.0px;" %) 333 +(% style="color: rgb(0,51,102);" %)**Ad Analytics** 334 + 335 +(% style="margin-left: 60.0px;" %) 336 +[[doc:Key Concepts - Ad Analytics]] 337 + 338 +(% style="margin-left: 60.0px;" %) 339 +[[Running Ad Analytics>>doc:Analytics - Running Ad Analytics]] 340 + 341 +(% style="margin-left: 30.0px;" %) 342 +(% style="color: rgb(0,51,102);" %)**Email/Newsletter Analytics** 343 + 344 +(% style="margin-left: 60.0px;" %) 345 +[[Key Concepts - Email/Newsletter Analytics>>doc:Key Concepts - Newsletter Analytics]] 346 + 347 +(% style="margin-left: 60.0px;" %) 348 +[[Running Email/Newsletter Analytics>>doc:Analytics - Running EmailNewsletter Analytics]] 349 + 350 +(% style="margin-left: 30.0px;" %) 351 +(% style="color: rgb(0,51,102);" %)**Form Tracking Analytics**(%%)** 352 +** 353 + 354 +(% style="margin-left: 60.0px;" %) 355 +Running Form Tracking Analytics 356 + 357 +\\ 358 +{{/expand}} 359 +{{/panel}} 360 + 361 +\\ 362 + 363 +\\ 364 + 365 +** 366 +** 367 + 368 +** 369 +** 370 + 371 +\\ 372 + 373 +\\ 374 +{{/layout-cell}} 375 +{{/layout-section}} 376 +{{/layout}}
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